3PL Warehouse Manager Software

4.16 / 5 (91)

Our advisors have recommended this product 23 times in the last 30 days

About 3PL Warehouse Manager


3PL warehouse manager is a cloud-based warehouse management system designed for third-party logistics companies to manage multiple customers, processes and billing schedules. The system enables access to real-time information and provides integrations with warehouse management technologies, including EDI, barcode scanning, and e-commerce shopping carts. The software scalability helps companies to manage different stock levels in warehouses, streamline business, and satisfy customers.

3PL Warehouse Manager is designed to help logistics companies automate processes and bill items accurately. The software provides features like intuitive user design and logistics focused warehouse management module where users can easily add and remove customers and products. The software is designed to help logistics providers satisfy customers’ need for updated information and increase profits through process automation.

3PL Warehouse Manager integrates with QuickBooks that allow users to synchronize items, inventory, purchase orders, and receipts. The QuickBooks integration also offers sharing of data between sales team, back office and supply chain team. 



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Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 8, Windows 10

91 Reviews of 3PL Warehouse Manager

Average User Ratings

Overall

4.16 / 5 stars

Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

Ratings Snapshot

5 stars

(36)

4 stars

(40)

3 stars

(10)

2 stars

(3)

1 stars

(2)

Likelihood to Recommend

Not likely

Very likely

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Showing 1-20 of 91 reviews

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February 2017

RICK from ELEVATE FULFILLMENT

Company Size: 11-50 employees


Ease-of-use

4.0

Value for money

5.0

Customer support

2.0

Functionality

4.0

February 2017

Has Helped Us Grow

We have been using 3PL Central for nearly 5 years now. Over that time we have been able to utilize the technology provided to greatly grow our business. The functionality has a wide scope of offerings and for the most part they work very well. We utilize 3PL Central as our Warehouse Management Software and rely on it heavily for small parcel receiving, inventory management, and order organization. We use a separate, stand-alone pack verification/manifesting/shipping software that we like much better than the modules offered by 3PL Central for those specific tasks. The visibility for our customers is critical and most find it works well despite the UI being slightly hard to navigate. Our biggest hurdle has been to take full advantage of the new feature releases because of the change in protocol/process that it would require. There is definitely an advantage to new releases and features, but they aren't always really easy to implement.

Pros

- Web Based
- Broad scope of features
- Constant updates and feature releases
- Up-time is near 100%
- Good support (when you can get it)
- Handles wide (possibly unlimited) product types

Cons

- Support is very slow and often inexperienced requiring multiple responses to get a resolution
- Most additional features are a le Cart so the price can increase depending on features
- High traffic days make the system slow (although they have been addressing this)
- UI can be hard to navigate at first and specifically for customers
- Doesn't play well with mobile (we've been told this is in the works)

June 2018

Felix from corporación Estelio

Company Size: 11-50 employees

Review Source


Ease-of-use

4.0

Value for money

4.0

Customer support

2.0

Functionality

5.0

June 2018

This is the perfect software for a warehouse

Pros

It is easy to learn and easy to navigate and has most of the basic features that any store would need (Neither more nor less). good relation of groups to microgroups. It is very effective and useful to scan barcodes, I think the best is online access for our customers, the customization of packing lists makes the user experience is satisfactory and clear. and what makes this tool superior to the others is the ability to access everything remotely without intermediaries.

Cons

The billing module is really confusing. for my cocept this application is made for small organizational structures. has low performance (Slowness) with high data increases, I'm not very satisfied with customer service, it's fine but it can be better. The cost for small businesses can be high, the return on investment is not short term. (Of course it depends on how much you move)

September 2017

Llane from Global Transportation Services, Inc.

Company Size: 1,001-5,000 employees

Review Source


Ease-of-use

3.0

Value for money

1.0

Customer support

1.0

Functionality

3.0

September 2017

Buggy, Missing Basic Features, Horrible GUI

Keep moving, Skip Magaya too, both horrible systems, with horrible customer service.

Pros

Its great if you don't need much or have low expectations. We have spent several years with 3PL Central, and their system is easy to learn, and has most basic features you would need. We have heard remnants they have been working on a new system but that was 5 months after we joined up with them, still never seen it. Others online say it only has basic features like looking up orders, and receipts. While customer servers is dumb, forgetful, and slow to respond, they have implemented a ticket system. But don't advertise it, so you have to ask about it.

Cons

Lacks support for UCC/SSCC labels, lacks support for cycle counting and inventory, isn't this an warehouse manager system? EDI support is sloppy at best, constant issues with it throwing errors saying it can't connect, or timed out, reports not automatically sending, edi's failing, asn's failing, Tech support loves to change settings without mentioning what it could break, they do it and wait to see if it fixes your issue, or you complaining about something. They broke our entire EDI process for one customer by changing what types of documents were supported via EDI. WHY WOULD THEY CHANGE THIS. we had to process 1,200 orders manually... FIFO isn't really FIFO in their system, it works, but not like it should. UPS/FedEx/USPS is external, it barely works within their system. If you need to process more than 10-15 cartons it often crashes and refuses to give you labels, forcing you to manually process them. I can't tell you how bad their customer service is, they ask for the same things over and over. The sales team, CSRs, tech support, don't put notes in your accounts, and keep asking you the same issues. They want to meet up yearly in person to ask how satisfied you are. We aren't your horrible, fix your bugs and we would be at best OK. Tab is your best friend in all menus if you type a SKU and hit search you will find nothing or the webpage will crash. Always hit tab for everything!, always press find twice before printing anything. You can't utilize more than 1 login at 1 time, it will crash both pages.

October 2010

Joszef from ABF Fulfillment/usellweship

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

October 2010

Outstanding 3PL software

After numerous demos, 3PL's SaaS package is by far the best you can find and with pricing that was well within our small companies budget. No need to buy and install software, being able to access from any computer, upgrades included. We were shipping our first orders the day they gave us access. The billing tool is the best to make sure you capture every costs, if your big enough, this tool is probably a profit center in itself.

Pros

We were looking for an alternative to a slow, cumbersome WMS system for managing our 3PL fulfillment services business. After reviewing and demoing over a dozen options, we found that 3PL offered the the best selection in functionality to meet our needs.
We were excited about the ability to offer online access for our clients and customizing packing slips to match our clients look and feel.
From entering orders manually, importing CVS files, setting up a quick ftp connection to EDI, 3PL offered the most options for getting our clients orders in and ready to be processed.
We were concerned about a SaaS package and speed communicating but performace has been fast, up-time has been incredible and their support team is quick and knowledgable.
Attaching documents to transactions is a great feature and eliminates our need to save file cabinets full of receiving paperwork.
Upgrades being included is about the best you can ask for.

Cons

As a SaaS, linking to Worldship or other desktop shipping apps is not as direct as we would like but I think improvements are in the works for this as well.

July 2016

Steve from Sweetwater Logistics


Ease-of-use

5.0

Value for money

4.5

Customer support

3.5

Functionality

4.0

July 2016

Top Shelf WMS out of the box

Pros

The ease of training new employees, the ability to connect to most any 3rd party shopping cart, the EDI functionality. The auto-billing feature is an enormous time-saver. I really appreciate that 3PL Central is also looking to improve their software and will take input from their clients as to updates and changes that would be beneficial.

Cons

3PLCentral is constantly making improvements and updates to make the system more efficient, user friendly and to meet the changing demands of the 3PL market. That being said, their documentation and notices surrounding the updates could improve dramatically.

October 2017

Matthew from Salvation Army Kroc Center Hawaii

Company Size: 501-1,000 employees

Review Source


Ease-of-use

4.0

Functionality

5.0

October 2017

Cloud based WMS software at it's best

Pros

We had/still have a small number of orders and shipments but this has allowed us to remove so much wasted time and energy from our day. We were just so unorganized before. The ability to access everything remotely has been a big help.

Cons

This has fit our needs perfectly. I can tell by using it that it can handle much bigger operations than we have but it has been great for our application as well.

July 2009

Mike from Hartsfield Warehouse

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

July 2009

How 3PL connected us to our Customers

Our distribution customers demand a warehouse management system that allows 24/7 visibility of their products, that allows them to send and receive orders electronically and is scalable to meet their future growth plans. The solution for us was 3PL. The 3PL system gives our customers outstanding features but still provides our company with a cost effective WMS solution. The ease of navigation for both customers and our users is a big plus. New features are always being added to upgrade the system. Customer support has been terrific. When we have a problem the courteous staff at 3PL has always responded quickly and professionally. I also like the small business attitude of "how can we get it done together so everyone wins". 3PL has been great for our company and I recommend it to any warehouse looking to upgrade their WMS system.

Pros

3PL offers us the following benefits:

24/7 web visibility for our customers.
Multiple EDI formats to exchange data.
Shiping and receiving e-mail notifications.
Ease of navigation for customers.
Simple order and receiving windows navigation.
UPS label integration.
On-going system upgrades at no charge.
Excellent reporting capabilities.
Bar coding capability.
Great customer service.

Cons

System needs to provide the capability to print pallet labels for inbound shipments with lot and shipment details.

System needs to be upgraded to provide more flexible billing schemes.

System needs to produce a distinct shipping tally for the consignee to sign at time of pick-up.

October 2017

John from El Super

Company Size: 10,000+ employees

Review Source


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

October 2017

One of the easiest systems to manage your business

Do your research to see if this works for your size organization, I love the product but you do have to do your due diligence.

Pros

So at my current employer one of the hardest problems is maintaining two different distribution centers. This makes it so that it's not a problem to have a constant supply of product going both into the stores or transferred from the DC. The interface is simple to use and can be done with one administration. I highly recommend this product.

Cons

The cost can be on the higher end but again when you consider what it does, it's well worth it. Also it's best to allow someone with experience to use this tool.

September 2017

Marshelle from New Bell Truck Lines

Company Size: 11-50 employees

Review Source


Ease-of-use

4.0

Value for money

4.0

Customer support

3.0

Functionality

4.0

September 2017

Good Review

Pros

The software is very easy to use. It is user friendly for everyone. It is very easy to navigate if you aren't sure how to use it.

Cons

Sometimes it is hard to speak with a representative, you have to wait on hold for at least 30 minutes before speaking with someone.

September 2017

Michael from Denson. Investments

Company Size: 201-500 employees

Review Source


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

5.0

September 2017

3PL Warehouse Manager by 3PL Central Is wonderful Software! You get your Moneys worth!

I would highly recommend 3PL Warehouse Manager. It has been wonderful for us!!

Pros

3PL Warehouse Manager by 3PL Central Is wonderful Software! You get your Moneys worth! It has made our business and inventory run so much smoother! We would recommend it to others. Extremely user friendly. Their support is incredible.

Cons

If you call for support , the hold times can be a long time.......25 minutes plus. It can be pricey.

August 2017

Chasen from Erlanger DC

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

3.0

Value for money

3.0

Customer support

2.0

Functionality

2.0

August 2017

Product functional but very clunky.

Functioning WMS.

Pros

The software is functionally designed with 3PLs in mind. The software is probably one of the cheaper solutions in the market. The help videos under the "Office Hours" are very useful. There are some folks that work in customer support that are very knowledgeable, if you can get hold of them.

Cons

The company promises a lot in terms of coming features and developments and has yet to deliver and customer support leaves a lot to be desired. It is apparent they spend a lot of money on advertising to attract new customers, but from what I have experienced they don't care much in terms of retaining their customer base. For example, I have an open help ticket almost a month old, I have reached out to customer support several times now with no communication back from 3PL on the issue - prompting me to place this very review.

Mobile app is particularly buggy, and their mobile support outfit is particularly unresponsive.

April 2015

Tim from United Warehouse, LLC


Ease-of-use

4.0

Customer support

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