BlueCart for Buyers Software

4.29 / 5 (28)

About BlueCart for Buyers


BlueCart offers a cloud-based wholesale procurement solution for buyers in the hospitality industry. The solution is suitable for restaurants, food chains, cafes and hotels of all sizes. It enables restaurant owners to send orders to suppliers, track shipments, manage inventories, check in orders and more.

BlueCart offers a mobile app for iOS and Android that enables restaurant managers to manage inventories and procurements. The 'one-click ordering' feature allows managers to place repeated orders with regular suppliers. Features like push notifications and cut-off settings allow businesses to set threshold limits for their stock levels and receive alerts when the stock reaches its minimum level. The solution can automatically add items and update inventory when the delivery truck arrives.

BlueCart also enables businesses to manage damaged items during transit or return extra items and incorrect deliveries. In addition, the solution offers real-time statistics to analyze and report business spending and sales.



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Supported Operating System(s):

Web browser (OS agnostic)

28 Reviews of BlueCart for Buyers

Average User Ratings

Overall

4.29 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(15)

4 stars

(8)

3 stars

(4)

2 stars

(0)

1 stars

(1)

Likelihood to Recommend

Not likely

Very likely

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Showing 1-20 of 28 reviews

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September 2017

Amanda from Mariposa Baking Co.

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

September 2017

Customer service is very good.

Benefits: a user friendly platform that all of our admin and fulfillment team can access. Customers get a reminder email when their order gets placed, which drives down phone calls.

Pros

Customers are able to place their orders directly through the app which has driven down phone calls. We are able to archive orders in a digital platform that is accessible to our admin team.

Cons

I don't really have any complaints about the actual ordering process. We are however anxiously waiting for Blue Cart to be compatible with QuickBooks (desktop version) At the moment we are actually adding more time to our accountant team, who has to manually enter orders.

Response from BlueCart

Replied April 2018

Thank you for the review and feedback. We recently made improvements to our accounting export functionality so that you can utilize accounting software import/export tools.

December 2017

Kimberly from LuLu's Mexican Food

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

December 2017

BlueCart has transformed the order process for my managers! I highly recommend it!

Pros

The software is incredibly straightforward and easy to use. It is very beneficial to have all of our various suppliers on one single platform making the order process efficient and expeditious. The cost effectiveness and labor-savings have been substantial; totally worth the investment!

Cons

I wish every supplier that we ordered through was on the platform so we could continue to streamline our order process and benefit from the savings.

Response from BlueCart

Replied April 2018

Thanks for the review and we're glad to have you as a customer! We're trying our best to spread the word and get suppliers on BlueCart as quickly as possible.

November 2017

Lloyd from Baonanas, LLC

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2017

Bluecart is essential for the continued growth of our banana pudding wholesale business.

My productivity has increased dramatically thanks to Blue. On the processing side, I'm able to place or take orders on a weekly basis and edit them if needed. Any communication that needs to happen between my partner and myself can be done in each order so we have reference points. Analytics are vital for any business to effectively measure their performance and grow. Thanks to Bluecart I can see which partner performs well month-to-month, and I can find any areas for improvement to increase our sales with each partner. The real time updates from "Processing" to "In-Transit" to "Fulfilled" allows my team to be on the same page as our partners. The fact we can use it on our mobile devices or our laptop makes Bluecart the best app on the market.

Pros

The analytics and the easy-to-use aspects of the software are what I like most. I'm able to track my orders in real time, view how each partner performs and compare them month-to-month, and communicate with my wholesale partners effectively and efficiently.

Cons

Only thing I could complain about is that I get logged out randomly from time to time. I'm sure it's a minor bug they'll fix soon, but if this is the only complaint I have it shows how useful the app is.

September 2017

Margaret from Southern Straws Cheese Straws

Company Size: 1 employee

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

September 2017

A game changer for us! Customers order more now bc they see our entire list of products.

It was easy to implement, user friendly on a daily basis, the customer support team is very helpful and listens to us, and it's a needed tool in our toolbox.

Pros

The ease of use. It's how we manage orders through the production process. We use it every day. Also love how the customer can track where we are in the fulfillment process as they receive email updates when we update the status.

Cons

Some things we can't change ourselves. That said, customer service is very quick to help us make the change so it's really not a big deal. Just a little inconvenient. Overall, we love this product and tell everyone about it.

Response from BlueCart

Replied April 2018

Thank you for the review and we're thrilled that you think BlueCart is a game changer for your business!

November 2017

Katrin from IC WIllard

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2017

Love been efficient and having Chef's easy access to ordering without the hassle of voicemails

Pros

APP availability, 24/7 access , reminder on cut off's, everyone in the know and on email confirmations, well trained and responsive customer support

Cons

constant market list updates, never ending follow about correct pricing with our vendors, which it would integrate with ADACO and FINTECH

September 2017

Sully from Ayrshire Farm

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

September 2017

We have loved working with Bluecart! Everyone is so helpful and we love the service.

Our process is much better and has fewer room for mistakes.

Pros

We love how it has streamlined the sales orders. We use to get orders from a number of different sources and this has really changed things. We also love how much the staff has worked with us to implement things we needed on our end.

Cons

Lack of client tracking in the CRM features. Needs more things like salesforce for tracking leads and sending emails, etc

October 2017

Dennis from ABCO Corporation

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

5.0

October 2017

BlueCart has been easy to deploy to my ABCO's customers helping us to increase sales.

BlueCart has allowed ABCO to deploy an online ordering system which allows us to compete with much larger companies then we are with little effort.

Pros

BlueCart has clearly been developed with the full understanding of the need to simplify the customer-vendor interface blending the needs of each seamlessly.

Cons

The ability load large amount s of data correctly is a time consuming process that often duplicates data records.

January 2018

sandra from Mi Piace

Review Source: Capterra


Ease-of-use

3.0

Value for money

4.0

Customer support

3.0

Functionality

4.0

January 2018

Blue cart has made things easier in the kitchen but it has ways to go before it solves all problems

Pros

Order sheets are great to get a kitchen organized, ordering is easy and we all have the information available at all times.

Cons

Updates on prices don't reflect on inventory sheets and this creates more work at the end of the month. THe system is often slow on responding and placing orders can take more time than needed. Our account support didn't seem as personable and lacked ability to help us navigate the system more efficiently. a lot of learning happened by us trying to figure it out.

October 2017

Avi from The Poke Shack

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

October 2017

Fantastic service, extremely helpful

Understanding food costs and the ability to realize our budget.

Pros

Very user friendly and easy to create edits when necessary, helped us as a new business get a grasp of our food costs and ordering system across multiple stores.

Cons

I don't like that there are two separate apps for sales rep and order placing. This part becomes confusing to implement with entry level employees

Response from BlueCart

Replied April 2018

Thanks for the review! We're are happy to hear that BlueCart helped you when you launched your business.

November 2017

Steve from Master Purveyors

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2017

Best system for order taking

Pros

Ordering Ease and elimination of mistakes. Chefs love it. Love the phone app. Customer service is the best

Response from BlueCart

Replied April 2018

We are happy that both you and your clients love our app. Our Customer Success team appreciates the compliment and enjoys working with you and your team!

September 2017

Dylan from Tinker Coffee

Review Source: Capterra


Ease-of-use

3.0

Value for money

3.0

Customer support

4.0

Functionality

3.0

September 2017

BlueCart has done well for keeping all our ordering info in one place so all team members can see.

Inner-company communication on coffee orders.

Pros