Great system!

I have loved Carton cloud since we implemented , it is fast, easy and reliable and its been great to get rid of paperwork and have everything captured on the carton cloud system which made chasing , checking and invoicing so easy.

Pros

The system is really easy to use and does everything you need it to with software updates always getting released it seems just to get better and even more functional, it was also very easy to set up and implement and we were off the ground and running straight away without any setbacks. The system is always very fast and smooth and never really has any issues which in the odd occasion something does happen it is fixed quite quickly.

Cons

If you have multiple warehouses or one customer with different sub businesses that is set up in CC as a different customer example would be a B2B and B2C(Online) , you couldn't transfer stock between them you would have to add the normal steps in of a Sales order then PO it into the other sub business which isn't very efficient.

A well thought-out platform

I really like CartonCloud as a platform. I would certainly recommend it for the majority of use-cases that I can think of.

Pros

The Warehouse functionality is so easy to use. Master data is quick and easy to setup, and to update. Being able to provide user permissions to upload data, e.g. PO and SO, is a major benefit in our 3PL warehouse. The system layout is easy to navigate, uncluttered and has all the functions we need, such as FIFO, FEFO, batch/lot control, ability to integrate RF scanning devices etc.

Cons

There is no pre-built integration either upstream or downstream. In the e-commerce space that we work in, having upstream integration to e-commerce platforms such as Shopify, Magento, Neto, Amazon, eBay, Netsuite etc. would be a huge help to get orders into the system. To ship orders, we use external carriers rather than a native fleet, so integration to major carriers like AusPost, StarTrack, DHL etc. that would allow us to manifest with those carriers and print labels within the WMS would be a time and cost saver for us. Setting up the our billing rules was fairly complex, and not particularly intuitive.

User friendly & Powerful

Has been a great experience working with CartonCloud and we recommend them highly.

Pros

Despite offering a very wide breadth of capabilities, CartonCloud remains easy to use which is not always common with software like this. The team at CC are experienced in not just technology, but also the industry which means they can understand requirements and day to day operations. Service from the team is always great and fast.

Cons

We have a few items on our wish list, but we know CC are constantly evolving their technology and investing heavily in development.

WMS with all the features you need to run a refrigerated 3pl business in one easy to use package.

I would recommend to anyone and if you would like a demo and you are based in Melbourne i would be happy to show you the functionality of this WMS package.

Pros

Carton Cloud has the ability to be compared with the big players. I have used a many WMS packages in the last 15 years and I found this one is the easy to use and easy to show employees how to use. Customer service - good response time Carton cloud ios app is packed with most of the features you need to run warehouse and transport. API - the integration with ERP is a great feature and works quite well Invoicing made easy i don't have to go and chase any paperwork as it is all in the cloud POD feature is one of the strongest feature for Carton Cloud

Cons

More development on the warehouse module to be able to be used in more industries. Android app needs to catch up with the ios version at a quicker pace

Happy Customer

Another happy customer.

Pros

Ease of use, volume based pricing structure and great team all the way from Sales to Onboarding and ongoing Support.

Cons

WMS is not specifically designed for Apparel based eCom businesses. Although the services is capable of what we truly require, some features out clients request are not available. The team is however always working on new features with frequent system updates.