About ContractWorks

ContractWorks is a contract management solution designed to address the signing, tracking, and managing of contracts. 

ContractWorks features a centralized, searchable repository for contracts, and includes helpful features like alerts and notifications for key milestone dates, and artificial intelligence features to make the contract management process even easier. It also offers customizable reporting functionality for insight into a company’s contract portfolio and built-in electronic signature to expedite the contract signature process. Permission-based roles can be set within ContractWorks so that companies can allow access accordingly.

ContractWorks can be used across a range of industries and company sizes, from small businesses to e...


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Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 8

57 Reviews of ContractWorks

Average User Ratings

Overall

4.83 / 5 stars

Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(47)

47

4 stars

(10)

10

3 stars

(0)

0

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 57 results

February 2016

Nadia

Verified Reviewer

Time Used: Less than 12 months

Review Source: GetApp


Ease-of-use

5.0

February 2016

It's a no brainer. You'll pay peanuts for a premium product and you won't look back.

If you're looking for a sophisticated, cost-effective solution to manage your documents, this is it. ContractWorks is a an easy, secure, intuitive product, and it will do wonders for your internal processes. The most compelling part of the platform is being able to generate reports that indicate which contracts/docs are due to expire within a specific time (eg 90 days), along with the ability to pre-set email reminders prior to a document's expiration. This is insanely helpful in capturing these time sensitive elements before they slip through the cracks. If you're familiar with SecureDocs, ContractWorks is the little gem that is a natural extension to their SecureDocs product and it fulfills the exact need we initially sought them out for. By continuously refining the product, actively listening to customer feedback, and providing an incredible support team at your disposal 24/7, the ContractWorks team have created a beautiful, premium product at a budget price. It really is a no-brainer. You'll pay peanuts for a premium product and you won't look back.

August 2019

Caitlin from Community Care Physicians, P.C.

Company Size: 501-1,000 employees

Industry: Medical Practice

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

August 2019

ContractWorks Keeps Us Organized

Excellent. Customer support is prompt, and we often find that our questions are answered with new functionality.

Pros

ContractWorks is an excellent, affordable choice for businesses looking for a way to manage their internal contract archive and move toward electronic signature in an organized way. We looked at many products and ultimately chose CW for its ease of use and unlimited storage capability. We are still transitioning our contracts database over to CW entirely, but we now use it as a start-to-finish solution for certain recurring agreements we use. This has resulted in a significant time savings for those of us who deal with those agreements and eliminated the need to wait for counter-signatures returned by US mail. Searching for decade-old agreements is much more robust through CW than it was using our old system, and we find that reports help ensure that we can deal with contracts well within notice periods.

Cons

The review and signature process has evolved and improved even in the time we have used the software, but it is missing a couple of things that would make it even better. If, for instance, a reviewer finds that an agreement has a minor misspelling and rejects it, it would be nice to be able to substitute a revised document for the old one without having to restart the review process. This isn't a good solution for those who need to gather information from contractors, necessarily--an electronic form is much more robust for that kind of thing, although the signature and review process has some limited ability to collect information from a signatory.

Reasons for Choosing ContractWorks

CW is a simpler product to use than Agiloft, and required much less work for the transition. Agiloft is ultimately a very powerful product that would require a big investment of time for us to use well. CW met our needs immediately and is intuitive enough that first-time users get the hang of it in minutes. CW also had better pricing, especially given the storage capability, and was all around the better choice for a company moving from no cohesive contract management system to a new one.

November 2020

Michael from Landmark Information Group

Company Size: 1,001-5,000 employees

Industry: Information Technology and Services

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2020

An easy to use, affordable contract management system

An easy to use, affordable contract management system, particularly for for those without internal legal resource who need to store and manage contracts, rather than generate and red-line them. Usually a 30 minute demo is enough for a new user to be able to get going as it is intuitive. The team are excellent and have provided timely, personalised support when it is occasionally needed.

Pros

Ease of use, intuitive interface, affordable pricing, unlimited users, ease of deployment, native e-sign functionality, excellent OCR

Cons

Only one way integration with Salesforce

Reasons for Choosing ContractWorks

For a decentralised company (i.e. no central contract management function), most of the alternatives where too expensive based on the number of users we required and they also had lots of functionality that only an internal lawyer would use. Because of this the affordability meant the decision came down to a two way decision between ContractWorks and ContractSafe and our users universally preferred the ContractWorks interface.

July 2019

Richa from MSRB

Company Size: 51-200 employees

Industry: Financial Services

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

3.0

Functionality

5.0

July 2019

Contract Works

Our Contract Management process is more efficient. It's easy to search for contracts, get notification when contracts are closer to renewal and/or expiry date.

Pros

We implemented Contract Works in 2018. What I liked most about the product and company is – ease of use, shorter implementation cycle and great sales team with focus on our needs, they were very honest on their recommendations and did not push additional add-ons to us, even though at one point we were thinking of buying electronic signature add-on however after discussing our use case they had recommended that it’s probably not best suitable for us needs. Our account manager was very good with his follow up. They had offered to train on one on one basis with no extra cost, that was very helpful for us, although we are a company of <150 people we needed that kind of training for our users. The team works I wish the document signature add-on feature was more envelop based as oppose to user signature based.

Cons

Digital signature feature was not out-of-the-box and was being sold as an add-on.

Reasons for Choosing ContractWorks

Contract Works was most user friendly and easy to configure among all the products that we reviewed.

November 2020

Luca from Berry Appleman & Leiden LLP

Company Size: 1,001-5,000 employees

Industry: Law Practice

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2020

Exactly what we needed, without the bloat.

We have adopted and used it extensively for over 2 1/2 years. It has empowered a lot of attorneys and professionals in managing contracts and ancillary documents.

Pros

CW has been very well thought out, if you are looking for an easy and yet powerful way to store and manage your documents. The combination of ease of use, focus on the essential features and the avoidance of complicated and unnecessary features.

Cons

When you send out a document for signature, they include a small blurb for CW. That should be a customizable space.

Reasons for Choosing ContractWorks

The program was very easy to use, and very inexpensive. It had the features we were looking for which were the ability to manage expirations and renewals proactively first and foremost, the ability to execute agreements through it effortlessly. It did not complicate things with features we were not seeking.

Response from ContractWorks

Replied November 2020

Hi Luca, Thank you for your review of ContractWorks! We're pleased to hear that ContractWorks has been the right solution for you, and that it addresses your needs without being overly complicated. I'll be sure to share your feedback with the rest of the team- we appreciate it! Sincerely, The ContractWorks Team