About JAGGAER ONE Supplier Management
JAGGAER ONE is a cloud-based solution that enables businesses to manage processes related to eProcurement, sourcing, supply chain collaboration, invoicing and contract management. It helps supply chain teams collaborate with respective stakeholders for material purchasing, delivery scheduling, performance feedback and more.
JAGGAER ONE allows businesses to access and manage supplier onboarding, approval, vetting and documentation processes in a centralized repository and gain real-time visibility across activities. Purchasers can utilize the platform to create workflows using category-based algorithms and key performance indicators (KPIs). Additionally, users can track and auto-replenish inventory levels across multiple locations, fulfill purc...
14 Reviews of JAGGAER ONE Supplier Management
Average User Ratings
Overall
Ease-of-use
4.0
Value for money
3.5
Customer support
3.5
Functionality
3.0
Likelihood to Recommend
Not likely
Very likely
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October 2018
Justin J. from UCAR - The University Corporation for Atmospheric Research
Company Size: 1,001-5,000 employees
Industry: Research
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
4.0
Customer support
4.0
Functionality
5.0
October 2018
Easy to use, easy to search
My company utilizes most of the JAGGAER indirect modules and the Contract Management module isn't the best of them but it is still very good and we have been very happy with the upgrade that JAGGAER brought to our organization.
Pros
Easy to navigate. Clear and concise organization of information. Easy to maintain access controls. Very customizable as far as workflow and dashboards are concerned. The workflow is easy to understand and most aspects of it can be modified and configured by our JAGGAER system administrator. Permissions are easily managed. Users can configure their own dashboards with summarized information of their choosing. Document templates can be configured to automatically pull in fields and information from the contract record.
Cons
Needs more granular access controls so we can give certain users access to view a contract and its final attachments without the ability to modify them.
August 2015
Joel from University of Kansas
Industry: Government Administration
Time Used: More than 2 years
Ease-of-use
4.0
Customer support
5.0
Functionality
4.5
August 2015
Contract Director - SciQuest
Pros
It is fairly easy to administer for non-technical staff. It provides very comprehensive information related to the terms of the actual contract and integrates very will into the rules of the SciQuest e-procurement application.
Cons
Some of the data was manually tedious to enter. For example, the roles of central staff on each contract was almost identical and that information had to be entered manually with each new contract.
November 2020
Dawn from University of St. Thomas, St. Paul, MN
Company Size: 1,001-5,000 employees
Industry: Education Management
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
3.0
Customer support
4.0
Functionality
3.0
November 2020
Potential but not quite yet
We did not complete the transition to Contracts.
Pros
Fairly easy to do a contract request template and developing a contract for approval.
Cons
mapping contract info to the WORD contract. Approvals via email (closer now). Utilizing internal communication without entering into the system. Renewals and reminders process. Other areas with contracts would not easily be able to utilize the contracts section in the system.
December 2016
Lex from Almk
Company Size: 2-10 employees
Industry: Industrial Automation
Time Used: Less than 6 months
Ease-of-use
5.0
Value for money
5.0
Customer support
4.0
Functionality
3.0
December 2016
Sci Quest
Sci Quest is easy to use. However there are not many contracts to choose from.
Pros
User friendly and easy to navigate
Cons
Not many contract to choose from
January 2018
Mike from UMA
Company Size: 1,001-5,000 employees
Industry: Primary/Secondary Education
Time Used: More than 2 years
Review Source
Ease-of-use
3.0
Value for money
2.0
Customer support
2.0
Functionality
2.0
January 2018
Useful for eProcurement practices but hard for end user adoption
Pros
Tracks total spend by supplier and includes customized workflow for approvals. Easy to export purchase results and integrates with ERP's somewhat easily. Good controls for eliminating maverick spend.
Cons
Not easy to use for end users. Multiple training sessions required in order for end users to fully adopt. Simple functionalities that should be present are not.
November 2020
Juan from KSB Pumps
Company Size: 501-1,000 employees
Industry: Logistics and Supply Chain
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
4.0
Customer support
5.0
Functionality
4.0
November 2020
The support team is very efficient
despite issues every now and then it is easy to work with JAGGAER
Pros
Easy to use , The Support team is very helpful and always comes back with answers and solutions
Cons
at times the software is down and does not work 100%
January 2017
Mike from UMA
Company Size: 1,001-5,000 employees
Industry: Hospital & Health Care
Time Used: Less than 6 months
Ease-of-use
3.0
Value for money
3.0
Customer support
2.0
Functionality
3.0
January 2017
TCM - SciQuest
I use this daily for the management of my company's corporate contracts, MSA's, SLA's, etc. I am the admin for the system and train end users as well. This module has some good customization fields that help to report functions, but there are many small functionalities not available that should be.
Pros
Storage of contracts, notifications for end dates.
Cons
Not as simple as it should be for the end user. Should be easier to create a contract using the wizard.
October 2018
Justin from Liberty University
Company Size: 5,001-10,000 employees
Industry: Higher Education
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
4.0
Customer support
3.0
Functionality
4.0
October 2018
Easily organize your contracts
Centralized contract management, plenty of information. No more lost time searching for various contract information.
Pros
The many search filter features are excellent for narrowing down a search for a particular type of contract. You can pull reports & export reports based on a variety of contract specs which is very helpful as well. I also like the status banners that let you know if a contract is expired or its current status.
Cons
Steep learning curve, many fields that seem unnecessary (possibly just for our organization). The most difficult thing is customizing this software. Change integrations are difficult and costly to implement.
November 2020
Eleanor from Tufts Health Plan
Company Size: 1,001-5,000 employees
Industry: Insurance
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
2.0
Customer support
4.0
Functionality
3.0
November 2020
Jaggaer Contracts Review
Pros
- The customer suppot is good and they work with you - The customizable approval flows are good, but the oversight nd reporting for those are not easy - Ability to capture contract metadata information
Cons
- It is not configurable - there are a lot of unnecessary fields that cannot be removed - To "activate" a contract, upload documents, etc. there are a lot of clicks and it is not intuitive for the user - Reporting and dashboards are always an uphill battle - Contract metadata information is not conditional (cannot have another question appear if the previous question was answered in a particular way)
November 2020
Mark from Plexxus
Company Size: 201-500 employees
Industry: Hospital & Health Care
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
4.0
Customer support
5.0
Functionality
4.0
November 2020
OTP
Overall now that I have had some experience with it, it is very useful for BPS defensible and compliant procurements
Pros
very useful and defensible for BPS compliant procurements
Cons
Can be a challenge to use without significant training
November 2020
Karla from Chain IQ
Company Size: 501-1,000 employees
Industry: Outsourcing/Offshoring
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
1.0
Value for money
2.0
Customer support
5.0
Functionality
2.0
November 2020
Jaggaer
N/A
Pros
If it wasn't for [SENSITIVE CONTENT HIDDEN], your Technical Support Analyst, GCC I would have given up long ago.
Cons
Jaggaer is difficult to use. And I only use because I have to use it.
November 2020
Simon from Southern Water
Company Size: 1,001-5,000 employees
Industry: Utilities
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
November 2020
Jaggaer in the Utilities sector
Good
Pros
Fairly straight forward to use and easy to navigate around the system.
Cons
Sometimes it seems to crash when loading a screen.
July 2019
Justin from Liberty University
Company Size: 5,001-10,000 employees
Industry: Higher Education
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
4.0
Value for money
3.0
Customer support
5.0
Functionality
3.0
July 2019
Strong Contract Lifecycle Management Software
Pros
Dashboard visualization and strong contract search features.
Cons
Customization can be expensive. Sofware itself is one of the more expensive in the field.
November 2020
Ruchit from Jll
Company Size: 10,000+ employees
Industry: Commercial Real Estate
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
2.0
Value for money
2.0
Customer support
2.0
Functionality
2.0
November 2020
Jaggaer is something else
My client won’t pay so it it’s difficult to manage
Pros
I don’t understand it. It’s overly complicated. It doesn’t just read the contract and pull data? Seems like it’s missing features
Cons
It complicates my life. Need to be able to send automated reminders for contract renewal and coi.