About MercuryGate

MercuryGate is a transportation and supply chain management system (SCM) suitable for businesses of any size in a variety of industries. It can be deployed as either a cloud-based or on-premise solution. It offers support for all carrier modes including parcel, LTL, TL, rail, air, ocean and intermodal.

MercuryGate is a multimodal, multi-leg solution for planning, optimizing, executing and financially managing shipments. It also supports all types of freight management business models including buy/sell, management fee, gain-share and more. Global users can access information using localized terms, languages, currencies and units of measure according to their geography and requirements.

MercuryGate offers an online customer portal which enables custome...


Read More

Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 10

11 Reviews of MercuryGate

Average User Ratings

Overall

3.00 / 5 stars

Ease-of-use

2.5

Value for money

3.0

Customer support

3.0

Functionality

3.5

Ratings Snapshot

5 stars

(0)

0

4 stars

(3)

3

3 stars

(6)

6

2 stars

(1)

1

1 stars

(1)

1

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 11 results

September 2019

PATRICK from PJC Consulting

Company Size: 1 employee

Industry: Computer Software

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

2.0

Functionality

4.0

September 2019

Solid performance for most companies

The product is good. Easy to work with the information and intuitive.

Pros

This product is made for handling various modes. It is easy to use and companies can continue to extend its use and gain more value.

Cons

Implementations need to improve. Many implementations have not went well and JB Hunt had a major lawsuit with Mercurygate.

December 2016

Beau from Whitfield Holdings

Time Used: Free Trial

Review Source: Capterra


Ease-of-use

3.0

Value for money

3.0

Customer support

4.0

Functionality

4.0

December 2016

Good TMS but complex

Great TMS for larger companies but it is difficult to use and hard to train new users on. The software is very complex.

April 2018

Jordan from Dupre Logistics

Company Size: 1,001-5,000 employees

Industry: Transportation/Trucking/Railroad

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

April 2018

Robust TMS for various types of loads, but has a bit of a learning curve.

Pros

-You can work with the vendor to have the software customized to your specifications. -Can integrate with other corporate systems.

Cons

-The options are limitless....very hard to find standardization if you want to manage on premises. -The interface isn't very user friendly to begin with. Some tasks can be hidden and skipped by inexperienced users. -Requires an experienced engineer to implement, and can have lingering effects if done incorrectly. -Support is needed frequently, and is not cheap. -New interface is slow to produce search results.

October 2020

Amber from Spartan Logistics Services

Company Size: 51-200 employees

Industry: Logistics and Supply Chain

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

1.0

Customer support

2.0

Functionality

3.0

October 2020

Good product but not for mid-size FTL asset companies or 3PL's.

It was very hard to get someone on the line to help with day to day issues and it's very expensive to have even the smallest thing fixed, created or altered.

Pros

It was able to do most day to day needed functions.

Cons

It was not built to use in a traditional brokerage set up. It seemed like it was best suited for an LTL platform.

Reasons for Choosing MercuryGate

At the time we felt it would fit the growth for the company.

October 2020

Dillon from Spartan Logistics

Company Size: 11-50 employees

Industry: Logistics and Supply Chain

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

1.0

Value for money

3.0

Customer support

1.0

Functionality

2.0

October 2020

Mercurygate

Underpowered but usable

Pros

easy to ramp up to full use, but very low ceiling.

Cons

very few time saving functions that most of the industry already has. no ability to repeat orders etc.