About SnapFulfil

SnapFulfil is a cloud-based warehouse management solution (WMS) suitable for a range of industries including B2B and B2C retail, 3PL, manufacturing, food and beverages and electronics. Key features include receiving, put-away, inventory management, picking, dispatching and reporting.

SnapFulfil offers space utilization feature that allows storage planners to design and implement floor plans with maximum storage. The route optimization feature allows managers to plan shortest routes for the delivery trucks. It also supports Parcel Labelling that helps in tracking movement of items across the supply chain.

SnapFulfil supports multiple picking methodologies including multi-zone, wave, pick and pass and more. It also includes a dashboard that offers visib...


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Supported Operating System(s):

Mac OS, Web browser (OS agnostic)

19 Reviews of SnapFulfil

Average User Ratings

Overall

4.13 / 5 stars

Ease-of-use

4.5

Value for money

4.0

Customer support

4.0

Functionality

3.5

Ratings Snapshot

5 stars

(7)

7

4 stars

(7)

7

3 stars

(4)

4

2 stars

(1)

1

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 19 results

July 2018

Lokesh from Hunt A Killer

Verified Reviewer

Company Size: 11-50 employees

Industry: Entertainment

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

July 2018

Overall experience was good. Implementation + Training and Go-Live was simple and easy.

Pros

Easy of use + custom modifications made , based on our subscription model. We use the software on a daily basis and it is pretty simple to use.

Cons

In the beginning we were unable to print labels in bulk at once. However, there was a modification made later.

June 2018

Mark from PHIDO

Company Size: 11-50 employees

Industry: Retail

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

4.0

June 2018

Snapfulfil's reliability and flexibility has empowered our operation at every stage of our growth.

Pros

Snapfulfil is a great solution for our operation because of its reliability, flexibility and ease of use. It's simple to train new users and we have the ability to change rules to suit our needs as our operation grows. This flexibility allowed us to expand from serving our own customers to serving the customers of hundreds of retailers after our acquisition by Phillips Pet Food. Also, the management team is incredibly knowledgeable and accessible.

Cons

Support hours do not cover a big chunk of our operating time and 24x7 support, which would only be used in case of emergency, costs extra. Certain changes that seem to be very simple wind up taking a lot long than expected or are not possible because of how the database and rules are set up.

February 2021

Sam from Watch Gang, Inc.

Company Size: 11-50 employees

Industry: Apparel & Fashion

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

February 2021

Snapfulfil Allowed Our Company To Open Our Own Warehouse

Snapfulfil has allowed our company to open our own warehouse and reclaim control of our product and processes from 3rd Party providers. Thanks to Snapfulfill, we have been able to replace a handful of 3PLs with a handful of employees. From the initial negotiations to the Go-Live, the Snapfulfil staff was attentive, flexible, and eager to help in any way they could. This ensured not only a successful implementation but a trusting relationship from the very start.

Pros

Snapfulfil was extremely flexible in building our platform perfectly to align with our company's needs and existing infrastructure. And despite a relatively modest Go-Live, Snapfulfil has allowed us to scale easily and without sacrificing accuracy of efficacy. It's exceptionally easy to use/teach and allows the warehouse staff to work autonomously without relying on the continued direction from management.

Cons

As with any custom software, there are occasional bugs that arise. Luckily, the support staff can always be reached immediately and are ready to assist in a timely manner.

Response from Synergy Logistics

Replied February 2021

Thank you for that wonderful review Sam! We really enjoy working with the team at Watch Gang!

June 2018

Shar from Winc

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

2.0

Customer support

3.0

Functionality

2.0

June 2018

Customer Service leaves something to be desired and software has limitations

Pros

The software is really easy to use. Also, this review is not ideal... The only thing I like about snap is that the interface is user friendly.

Cons

There are a lot of limitations to this software. Every time that we want something changed is a massive ordeal getting customer service to figure out how to do it. Most of the time I have to tell them exactly what is needed. They put the work on us instead of figuring these things out for us. They are pretty expensive and I would like customer service to be more knowledgable. Every time I call I often get a new person to our account and its very frustrating.

February 2021

Luis from Truepill

Company Size: 201-500 employees

Industry: Pharmaceuticals

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

3.0

February 2021

Gets The Job Done

Overall SnapFulfil WMS has been a great system to use with many in depth features that have improved how our company functions operationally and logistically. After the initial learning curve with how everything functions and their purpose, it has worked wonders for us.

Pros

There were many features that go in depth to help operational improvement and statistics. There was a slight learning curve and being able to utilize all features correctly. This is the first time our company has used this type of software and has been very useful, especially with inventory management.

Cons

There's some features that could be slightly improved like mass selection on products, orders, etc. Too many subcategories, but that could probably be fixed to be made simpler.

Response from Synergy Logistics

Replied February 2021

Thank you for your review Luis! We have enjoyed working with your team!