NordVPN Software


NordVPN is a cloud-based virtual private network (VPN) that helps users to securely access internet over their Windows, Mac and Linux devices. It also offers mobile apps for Android and iOS devices to secure internet traffic on the go.

NordVPN encrypts incoming and outgoing traffic to ensure confidentiality of the information. It supports military-grade encryption to secure the flow and exchange of information. Its CyberSec feature shields devices from malicious activities and online threats. Its DNS leak protection technology allows users to hide their online activities from their service providers at all time.

NordVPN diverts internet traffic through remote servers around the globe and allows users to hide their real IP address. Users can add up to 6 devices in a single Nord account.

NordVPN comes with a 3-days free trial period and a 30-day money back guarantee. Post free-trial period, it is priced on a monthly subscription basis.



166 Reviews of NordVPN

Overall rating

4.70 / 5 stars

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Showing 1 - 20 of 166 reviews

February 2019

Sébastien from Omnívoro

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

February 2019

The VPN service that's featured everywhere and for good reason!

This software has been consistently reliable for my personal use and saved me various times. Once, because of an issue with the cable company, we couldn't watch the Olympics, so we resorted to watch an online stream without any hassle by connecting through another country. Another time, I realized I wasn't getting a fair price when watching the price multiple times for a flight ticket, so I went with NordVPN and compared from different parts of the world to get a better deal. It also happened more than once that I would want to display a website in English, but because of my current location, some websites decide to force the display in that local language. NordVPN was an easy fix in that case as you can choose to appear from almost anywhere in the world!

Pros

This is a reliable and affordable service. It logs nothing about your activity and allows up to 6 devices to be connected at the same time, which is handy to secure both home and work devices. They have servers in many countries (61 at this time), it can connect with the onion protocol, it is very secure (with AES-256 and double VPN), it can be configured with OpenVPN, it works great with P2P applications, it supports many different platforms (both desktops and mobile), the customer service is quick and efficient. It is frankly easy to set up (I have tried on Mac, Linux, Android and iOS without any issue). They even explain everything transparently in their FAQ and they have clear instructions on how to set the service on practically all types of devices that support VPN.

Cons

There really isn't much to criticize about NordVPN. I did notice that they now have even more applications available for download. There used to be no application available for Linux (even though it was fully supported through other means).

Some servers were actually very slow when using my cellular connection, but this can happen with any service and a slowdown is always expected. Since they offer many servers in different countries, I was able to quickly find some servers that work in my current location.

November 2018

Adam from University of Toronto, Department of Laboratory Medicine and Pathobiology

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Functionality

5 of 5

November 2018

Essential tool for travelers

Really excellent. They usually have a promotion to get a multiple year deal. This is often the most economical way to get the service over the long term.

Pros

NordVPN is very easy to use software to protect your privacy online. Once installed you can easily encrypt all your online traffic via a variety of different servers in different countries and different protocols (Double VPN, Onion over VPN). You know that once enabled none of your traffic will be tracked by the network you are on or somebody trying to sniff your logins/passwords on unencypted public wifi. Note - if you are using google services even in incognito a lot of what you are doing can still be tracked via your log in/hardware id. So if you really need privacy remember to sign out of these accounts and use tools like Tor Browser to not be tracked.

You can install on a variety of devices (computer, tablet, smartphone) with one account and know that when you are using a free wifi service (e.g. hotel, airtport, coffee shop) all your communication is secure. You can also circumvent geoblocking if you want to watch your TV services in your home country but that may not be accessible if you are travelling in another country.

Cons

Routing thru an additional VPN layer can slow down connections, but most servers are fast, and if you get on a slow one you can easily switch to another server/country to try and get faster service.

Initial connection on PC can be a bit slow (20-25 secs). Not sure why. iPhone app connects within seconds to VPN server (5 secs).

January 2019

Karel from Dutchy Enterprises LLC

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Functionality

5 of 5

January 2019

Safe and Secure and Seamless

I'm proud to remember to have a VPN running when I'm on a public wifi network. The pricing is great and so is its ease of use so I am happy to renew my annual subscription when the time comes. By the way, this product is excellent for frequent flyers since the company has servers all over the world and your connection is always secured on airport wifi.

Pros

NordVPN makes it very easy to connect to the Internet securely. The quick connect button makes the choice for you to enjoy the quickest encrypted connection. The Internet kill switch is a great feature to ensure that your traffic is always encrypted and not suddenly unsecured when a vpn connection drops out. The pricing is great. The availability on many phone and computer OSes is great. It's all very much great.

Cons

It takes a little while for the app and desktop client to load, but that's just a matter of patience. The company claims that there is a strict no logs policy. I haven't researched if that claim has been validated by a third-party entity or if the users are just supposed to believe that. Many people have recommended this VPN product and I am still very much in support of this product, but the validity of the strict no logs policy is interesting to me and not worrisome. The most annoying thing is when I'm trying to access a website (especially Amazon) and I'm unsuccessful in connecting to it because the website won't allow me to browse anonymously since it recognizes that the internet traffic coming in stems from a VPN server. Maybe it's just a matter of trying another server that the website doesn't have on its blacklist.

December 2018

Margaret Ramsden from Toshiba

Company Size: 10,000+ employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

December 2018

Secured servers with fast connectivity followed by excellent customer support.

NordVPN in our office let us access to those clients and distributors where our restriction is limited. Orr in other cases when we have to secure ourselves from hackers or malwares, Nord plays an important role. Even it also let us access to those websites where the restriction have been limited in order to extract necessary information from those websites.

Pros

NordVPN has enormous lists of servers for almost all the regions of every state. One can favorite their specified servers and easily uses them whenever or wherever we want to. Their double vpn service and dedicated Ip's can also be bought which infact are the major productive benefits of using Nord. Nord is also compatible with almost all the devices and gadgets. It works efficiently for windows, mac or mobile gadgets.
Their pricing features are also very convenient and doesn't cost much and suits to several demands and usage.

Cons

Some of the websites tracks the location through GPS service which easily split the beans and reveals the original location and Nord can't do anything about it.
Even also, while working few of my favorite servers also got losts from the servers list, so it affects my work severely.

January 2018

Anonymous

Verified Reviewer

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

4 of 5

January 2018

Great product, a little expensive but worth it

A great VPN that can be used anywhere with public WIFI, and at home. The added security is definitely worth the price, as security is much needed in today's world.

Pros

NordVPN does not collect logs or other user data, which is especially important in terms of keeping data safe. The connections are secure. They inform you how to connect (and they have a variety of connection options), so it is very user-friendly, even to those who may not have used a vpn in the past. There are tons of servers to connect to, and you have a lot of power in choosing what, where, and how you connect, which is a huge plus and not a feature on other VPNs.

Cons

Obviously internet speed will slow, and some connections seem to be slower than others. This can be fixed by switching connections, but it would be nice if more had faster speeds. They do consistently add servers, however. It is costly, but in the world of VPNs you get what you pay for so it is worth it here.

August 2018

Arun from Uzun + Case, LLC

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

3 of 5

Customer support

3 of 5

Functionality

5 of 5

August 2018

An All-in-one VPN solution for every device.

The extra sense of security when transacting with my personal documents and banking transactions. I have also had the benefit of experiencing greater internet speeds, especially on the mobile devices, since it prevents ads from loading up and using the precious bandwidth. Just knowing that there was an additional layer of security between me and a potential hacker outside provides me with an immense sense of relief.

Pros

Firstly, its ease of access. Once an account is logged into a device, all it takes is a single click and the software automatically chooses the best server and established an encrypted connection with the device.
Secondly, Its ad blocking capabilities. I was simply amazed at its ability to block ads in not just the browsers but also the apps, especially for mobile devices. This was especially a life saver for those apps that are over-run by ads.
Finally, The available speciality options. NordVPN provided me with speciality server access with features like dedicated IP, Double VPN, Onion over VPN and P2P. This is especially handy when I was looking for an extra layer of security to transact with my banks.

Cons

Sometimes the application glitches out when used on my android device. i.e., it tries to auto-connect to the closest/best server and for some reason just disconnects and goes back to its original state.
At these times I will have to manually go in and change the server to a different country for it to be able to establish a connection.

October 2018

Colby from Salesian

Company Size: 1 employee

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Functionality

3 of 5

October 2018

One of the Best

Pros

NordVPN even though the name suggests they're based in Norway they are based in Panama. Panama has a completely uncensored internet and zero government surveillance. They never keep logs and it has a very easy to use and very pleasing to look at UI. Many servers for anywhere around the globe. If you're thinking about getting NordVPN in the US you even have more choices. You have speciality servers, you have double VPN servers, Onion over VPn Servers, Deticated VPns, and P2P VPNs.

Cons

The auto connect function is pretty hard to select a server that has a low usage percentage and also is close to me. The windows application has the most functionality, it has the most customization options. For mobile and Mac users there is little options to customize but it still is a great VPN for the average consumer who wants a clean, good, and secure VPN service.

February 2019

Sean from Lineup Systems

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

February 2019

Great VPN for all around use

I use this both at my business and personally. In both instances, it is a great tool that gets the job done and makes browsing the web as well as working on the web much more secure and private. If for any reason you are seeking out a VPN service look no further as this is one of the best services for your money on the market.

Pros

Multiple machines can log in to one account
Very easy to use and get started with
Makes your connection much more secure
Great for both businesses and individuals looking for a more private web experience
Intuitive user interface that anyone can use with no previous knowledge of VPNs
Great value for the money

Cons

Every now and again you may disconnect from a network and as a fail safe, you will lose internet connectivity as opposed to your IP becoming exposed. While I appreciate this fail-safe it still does get to be a nuisance sometimes if you are streaming video or in a conference call

January 2019

Robert from Bed Bath & Beyond

Company Size: 10,000+ employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

January 2019

NordVPN provides fully secured mask transmission of VPN services.

Pros

NordVPN consists of several of servers to choose. Almost servers for every country and their respective regions are available. We can also favorite our servers and then they'll appear in a different row so that we can choose them another time quite quickly and saves lots of time and effort. Their customer service is highly reliable and they highly entertain any issues of the customers. The service is secured and fully encrypted with additional benefits like Double VPN .

Cons

I have been using Nord for quite a time and it has helped in lot in several purposes. I have experienced that whenever I log in my desktop , I have to re-enter the account details again. This way it took me quite time to setup things. Another thing is that few of the servers disappears from the list and this way our work is quite disturbed.

January 2019

Nate from Health Care

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Functionality

5 of 5

January 2019

The Gold Standard

I've achieved comfort and security while browsing online, with many layers of security.

Pros

NordVPN is simple to set up and use, and has a very user-friendly interface. You can choose from multiple countries/cities, which can be of great benefit depending on region-specific access you may require.
The price is very reasonable, and you definitely get bang for your buck. There are also specialty servers (which I personally do not use, but if you're into that, it's something I have not seen with other VPNs).
Another fantastic feature of NordVPN is a "killswitch" feature, which will block internet access if you lose the VPN connection for whatever reason (which is huge in terms of privacy, and can make all the difference in that split second).

Cons

Can't really think of any cons. It's cheap, effective, easy to use, and has amazing bonus features.

February 2019

Frank from SixPlus

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Functionality

5 of 5

February 2019

Affordable and easy to use VPN with a lot of features

Overall, there are really few detractions to talk about with regard to NordVPN. It provides an affordable service with reliability and speed, and a pleasantly modern UI that makes configuring it a breeze whether on desktop or mobile. It's no-logs policy will also come as a bonus for privacy wonks.

Pros

What first attracted me to NordVPN was its price. They always have good multi-year specials that make it a no-brainer. Once you dig into the app, though, you come to realize how full-featured it is. It's available on many different platforms, including mobile, and their app is well-designed with a modern UI. Finally, it provides many locations to connect to at reasonable speeds, and has a no-logs policy, which is one that many users look for.

Cons

At times, the desktop app has suffered from a connection hangup after disconnecting. That is to say, the network is unavailable right after disconnecting from NordVPN, requiring a computer restart. I wouldn't say this is a constant problem, but something to look out for.

February 2019

Stayn from Microsoft

Company Size: 10,000+ employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

February 2019

Most reliable VPN service.

Pros

NordVPN tool is really efficient in providing VPN services with utmost benefits. We can choose from a long list of countries and their respected servers. Each server corresponds to certain location and works very fine without any kind of interruptions. Its customer service is also very supportive and responds very quickly. The subscription packages are also very much affordable according to the services they're providing.

Cons

Sometimes, few of the selective servers went off from the server list off and on. It really interrupts the efficiency of our working procedures. We also often have to face, two different locations on one single server. Although such errors only appears few times, but they really effects our performance.

October 2018

Fin from student

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Functionality

4 of 5

October 2018

NordVPN - What I love

My overall experience with NordVPN has been very good, I use it everyday for security and anonymity purposes and it has never let me down. I strongly recommend the use of NordVPN and its is worth what you pay.

Pros

I love how easy it is to connect on my phone or computer. It is basically one click to connect to servers almost anywhere in the world. The range of servers in each country is great as it eliminates the problem of server overload. The features such as onion over VPN and dedicated IP are great for security and anonymity whilst searching the web.

Cons

Sometimes after selecting a server to connect to it would take quite a long amount of time or not connect at all. There was an easy fix to this which was just restart the application which doesn't take long at all.

February 2019

Anonymous

Verified Reviewer

Company Size: 501-1,000 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

February 2019

NordVPN allows you to browse safely and securely on the internet!

Pros

The best feature about NordVPN definitely has to be the security and safety that they put out for their customers. In this day and age, it would be dumb to not have a VPN just for security, as you don't want your info on the internet. And, with NordVPN, it makes it extremely easy to implement one, as all you have to do is click run on the software, and you're automatically connected to a VPN, making it extremely fast and simple!

Cons

When on a company network at times, NordVPN would sometimes not connect to the internet, causing the computer to lose internet for a few minutes. However, after restarting the WiFi on the computer, or NordVPN, it would work flawlessly, allowing me to browse the internet securely!

November 2017

Davidq from Centerline Solutions, LLC

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

November 2017

As far as I am concerned, this is the best VPN software available.

Pros

Easy to use VPN that promises to never keep logs and continually provides updates. Military grade encryption, a slew of VPN options (Onion, Onion over VPN, etc), and an incredibly large number of servers! I am always able to quickly connect to a fast server whether it be on my phone, computer, raspberry pi, etc).

Cons

If you don't run Nord VPN on startup, it can take a little bit longer than I would expect to load and connect to a server (only on PC) but really, that's just due to my personal preference on limiting startup applications to only the essentials.

October 2018

Diego from Study Breaks

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

October 2018

A must-have for privacy, offering speed and a wealth of servers at an unbeatable price

Pros

I've been a Nord user for about 3 years and I have never encountered a problem. The number of servers is very good and the speeds are top notch. The desktop and mobile platforms are both excellent and reliable. Also, you can't really find a better price for their quality. Customer service is very prompt in responding.

Cons

There's not much that I can saw that I dislike about it. My only comment would be to add more anonymous payment methods like gift cards, for those type of people who are more privacy conscious.

April 2018

Grayson from Twist Martini Lounge

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

4 of 5

Functionality

4 of 5

April 2018

NordVPN is so easy to use and cost efficient. For that extra level of security you can't go wrong.

Privacy, protection, and peace of mind. It's so easy to use and is almost a required but if software for anyone connected to the internet.

Pros

It's very easy to use. Almost set it and forget it. You can automate it to come in when your computer is turned on and automatically connect to an access point or you can leave it manual. If you are not getting speeds you'd like to see you can very easily select new access point and attempt to get a better connection. If you have sensitive information to protect on your PC but are not hacker level savvy then you should just get NordVPN.

Cons

Honestly, nothing. There are cheaper options out there but I always seem to find a discount when it's time to renew.

December 2018

Jeremy from Sigma Oil Corp

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

December 2018

I couldnt go without Nord!

I love this VPN and I highly recommend it to anyone who needs one. I feel very comfortable knowing that they do not keep logs and are based in Panama I think, so no US jurisdiction.

Pros

- They always have awesome discounts
- So many great features like double vdn, peer to peer, tor
- No logs
- They are not based in USA
- Works on mobile devices
- Great speeds, normally do not notice slow downs

Cons

- Guess I have to nit pick because I really love this VPN
- For some reason it takes a minute or longer to connect on my PC, but on mobile is instant.

February 2019

Garrett from Kudos®

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

3 of 5

Functionality

5 of 5

February 2019

Great VPN Service

Great service, very easy to setup. Use this for travel and sometimes for work as well with no problems at all. Highly recommended.

Pros

NordVPN has recently taken the title as my favourite VPN service. The setup is extremely easy, requiring only to download the native app for your OS and input your credentials. I've used it across desktop (Mac OS and PC) and Mobile (Android and iPhone). In all cases it works perfectly and without any random disconnections nor slowdowns in all but a few certain cases (see more on that in a moment). The pricing was great with a promo found online, although I am waiting to see what the pricing comes to after the promo period ends. I like that the service does not keep logs.

Cons

When using NordVPN to connect to distant countries (eg. connecting to Argentina from Canada), the service is painfully slow - we're talking dial-up speeds. In the past I've used other VPNs with much better speeds across those distances and I'm not sure why NordVPN falls down in this case. I reached out to their support team and was underwhelmed by the response I received which was partially how the support person came across in his messages (livechat) and partially by his answer which was that the data gets routed in a weird way and that's why it's slow. If you're looking for a VPN to enable you to watch content in a distant country, consider looking elsewhere or take advantage of the money-back guarantee option because NordVPN is more useful for simply protecting your web traffic while travelling or using public wifi.

March 2018

Adarsh from Adarsh LLC

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Functionality

5 of 5

March 2018

The best VPN choice

Pros

NordVPN has a great interface, awesome support across multiple devices, and doesn't have the same service restrictions that a lot of other services have. It's also insanely affordable, especially for the added security it provides. Also I get the fastest speeds when using this product.

Cons

During peak hours or times when there are a lot of users, some of the servers closer to my location become difficult to connect to. But I can easily choose another server, so it's not really a big deal.