About SafeDNS

SafeDNS is a cloud-based internet security and web content filtering service that provides businesses with protection against dangerous, inappropriate and irrelevant sites. The solution also caters to educational institutions and home users.

SafeDNS can be installed on individual devices and on routers to protect all users on a network. The SafeDNS service helps users block entire content categories and specific websites. The solution filters out botnets, malicious and phishing websites and most of online advertising such as context ads, video and audio advertisements, banners and pop-ups.

SafeDNS filters online content according to user-introduced filtering rules. The SafeDNS service resolves DNS requests and matches them with its existing database o...


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Supported Operating System(s):

Web browser (OS agnostic)

29 Reviews of SafeDNS

Average User Ratings

Overall

4.66 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(22)

22

4 stars

(6)

6

3 stars

(0)

0

2 stars

(0)

0

1 stars

(1)

1

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 29 results

February 2021

Paul from The Computer Guy Ltd

Verified Reviewer

Company Size: 2-10 employees

Industry: Computer Networking

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

February 2021

Great features and good pricing!

Excellent - moved to SafeDNS when our previous internet filtering solution was dropped by the vendor.

Pros

Great central management of multiple accounts, with plenty of customisations for the block page etc. We use SafeDNS on customers’ firewalls, including campsites, hostels and garden centre Café’s!

Cons

It would nice to be alerted if the service has received no dns hits for xx hours - this can happen if a dns record is changed, but I forget to update SafeDNS

Reasons for Switching to SafeDNS

Dyn no longer supporting Internet Guide (SafeDNS has more features anyway)

October 2020

Troy from EOS Fitness

Company Size: 5,001-10,000 employees

Industry: Retail

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

October 2020

There are lots of DNS based security products out there

Pros

Safedns does a great job of making DNS based administration quick and easy. Safedns also does a great job of allowing administrators to define a list of allowed sites and deny everything else. Some of the big players in this space surprisingly don't have this functionality.

Cons

I didn't care for the SafeDNS agent software. We tried it on a few systems and decided to apply at the network level for filtered vlans.

Reasons for Choosing SafeDNS

Umbrella didn't offer (at the time) the ability to block all sites except whitelisted sites. This may have changed as we've been with SafeDNS for several years now.

Reasons for Switching to SafeDNS

DNS Filter was much more expensive and didn't offer the level of features that we get with SafeDNS.

February 2021

Anthony from Self Employed

Company Size: 2-10 employees

Industry: Individual & Family Services

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

February 2021

Great way to improve the internet safety at home.

I have been very happy with SafeDNS. It has significantly improved the network safety and it requires relatively little maintenance. I don't need to require access to every device. In addition it is very easy to manage when needed.

Pros

I needed a simple and affective way to manage our home network and filter out the trash from all the good that is on the internet. I work in the IT industry and so I explored a number of options including locally installed software like Qustodio, NetNanny and many others. The issue with all of the locally installed software was the constant maintenance and performance issues. They were also too intrusive. I knew about DNS options and tried OpenDNS. This worked but it had poor management options and no ability to schedule. The ability to schedule was a huge issue for me. With SafeDNS I can schedule between School/Work vs Free time automatically. I setup SafeDNS on the router so the entire house is covered automatically. All mobile and physically connected devices. They have an app you can install but I don't use that. I use SafeDNS on a router with DD-WRT installed. You need to ensure that you have the router block or redirect port 53 requests to ensure that network clients don't bypass the SafeDNS server entries. SafeDNS is not a perfect solution but it has made our network much safer without compromising or slowing down the workstations. I initially used their web categories which were pretty good. SafeDNS staff were very responsive whenever I asked for corrections to the categories. At the moment I am exploring the use of a WhiteList only. This has been very affective in really focusing our internet usage.

Cons

DNS blocking is not fool proof. At the same time it is relatively easy and economical to implement and the problem cases can be dealt with on an individual basis. Some users have figured out that they can use TOR to get around DNS blocking, I am currently exploring router updates to prevent that. Use of a VPN will also bypass overly permissive DNS blocking. That is one reason why I switched to using a whitelist. A thought for SafeDNS. Consider allowing categories to be used as a whitelist instead of a blacklist. e.g. Rather then allowing everything except that which is blocked... Instead, block everything (including the unknown/uncategorized) except those categories that are known to be good.

Reasons for Choosing SafeDNS

Pricing, No local install, Has Scheduling.

Reasons for Switching to SafeDNS

I switched from OpenDNS because the price was right and SafeDNS had scheduling.

February 2021

james from TTSI

Company Size: 51-200 employees

Industry: Transportation/Trucking/Railroad

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

1.0

Value for money

1.0

Customer support

1.0

Functionality

1.0

February 2021

Constant issues

Pros

product worked perfectly for a year, now constant issues every week we have 2-3 outages and support has not stated anything other than to let them know if it happens again, am under huge pressure from division managers to fix once and for all, unfortunately, safedns still cannot find the issue so I am now shopping for other providers :(

Cons

product no longer works , support seems to not care about fixing at all

November 2020

Frank from Blackall Range Care Group

Company Size: 11-50 employees

Industry: Hospital & Health Care

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2020

Quality DNS software at a Reasonable Price

Very satisfying - set and forget - until a user says why is this site blocked?

Pros

Great support during set up and use by our company. Very helpful when fixing those settings which I didn't read up on in the guide - had a "man" look.

Cons

Not a "known" elite brand but I feel this to be a good thing. Not expert in all things IT but expert in this field.

Reasons for Choosing SafeDNS

Quality reviews about a company that specialise in this field.