Sophos Enduser Protection Software


Sophos Enduser Protection is an on-premise and cloud-based endpoint security and antivirus solution. It caters to multiple industries including education, health care, retail, finance, banking, government and public sector. Primary features include anti-malware, email safety and website filtering for threats and content.

Sophos Enduser Protection bundle also contains advanced features like encryption and data loss prevention tools. A mobile device management component enables businesses to provide security to employee devices such as smartphones and tablets in addition to workstations. In case of attacks, it provides isolation of devices, threat removal and detection tools. It provides behavioral analytics, traffic detection and endpoint and network monitoring tools to detect threats and malware.

It is compatible with Windows, Mac and Linux operating systems. Support is offered via email and over the phone. Other help options include online support case, online chat, Twitter support, discussion forums and trainings.



110 Reviews of Sophos Enduser Protection

Overall rating

4.33 / 5 stars

Filters:

Showing 1 - 20 of 110 reviews

April 2018

Adam from Firefly Legal, Inc.

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

3 of 5

Functionality

4 of 5

April 2018

Solid Virus / Malware Protection. We love the cloud interface.

Saved money and improved our system security.

Pros

We have been using Sophos Endpoint Protection for about 2 years now and we love it. The best part is the ability to control our Virus protection settings from a central webpage. We use it for more than virus protection we also use it to limit our corporate users internet access. The feature we love it the ability to select categories (Violence, Drinking, Entertainment) This added an additional layer of security.

The dashboard is great it gives us a quick look at the status of our devices. We know that all of our end users and servers are protected. We have enabled email noticications so we will get an alert that there is an Issue that IT needs to look into .

Tha best part is the license is per user not machine. So some of our IT guys have 2-3 computers that all are protected with out the cost of additinoal licenses.

Cons

Very few Cons sometimes you have to dig a little to get to a setting in the cloud console. Also, the support is generally a long wait and the first tier isn't very knowledgeable. Luckily we don't call
support a lot.

I really wish i could buy the product direct and not have to go through a third-party reseller.

May 2018

Nick from Warrington College

Company Size: 201-500 employees

Review Source


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

May 2018

The best endpoint anti-virus money can buy

I have been a Sophos customer since 1997, but I check and compare them every couple of years. The price for what you get is great and the features you get are first class and award winning. InterceptX is probably the best endpoint security tool I have!

Pros

Conistantly comes top in all anti-virus tests - detects more than competitor products
Sophos Intercept X anti-ransomware is a God-send and will role back any zero-day encryption attacks
Sophos Sandstorm allows checking of attachments in a cloud-based virtual environment in Sophos labs to test each unseen attachment.
Sophos Central makes admin so much easier
Being able to block non-encrypted USB sticks and other peripherals is a nice feature.

Cons

Sophos Enterprise admin is a little dated. Sophos Central admin is much easier and nicer
Sophos Central doesn't tie up with Sophos SG Next Gen Firewall, but it does play nicely with the newer Sophos XG.

January 2019

Duraisamy from Anand Institute of Higher Technology

Company Size: 501-1,000 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

4 of 5

January 2019

SOPHOS Firewall

Its a good software for big organisation to protect the systems and monitor the internet usage. It is worth to buy.

Pros

Easy monitoring the client from central server.
We are able to set customized download limit to the end users.
We could censor the unwanted websites at our campus.
Client can check their daily usage limit and use accordingly.
Sophos portal is very easy to manage and it can be accessed in remote login also.

Cons

There are some drawbacks in end user point of view.
In an organisation the employee will roam around the campus and there are some occasions will happen to login in multiple computers and it is not supported since the admins block multiple logins.
Data limit is really embarrassing.
Authentication is automatically signed off if the systems is kept idle for sometime.
I think Sophos is bit late in updating the databases.

April 2018

Anonymous

Verified Reviewer

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

April 2018

Sophos, best protection

Sophos supplies top security with maximum functionality

Pros

Sophos allows us to protect all the devices on our domain and keep them free from virus'. Sophos comes with a simple installer that can be used on either Windows or Mac OSX, this allows for quick, easy installations so we can quickly configure our devices to ensure less downtime. Sophos allows us to create multiple different profiles depending on the user or department. Once the profiles are configured, the permissions will be applied against the device instantly. We can also approve individual websites or applications, this allows us to keep a close eye on devices across the group whilst ensuring security is tight.

Cons

We have noticed with some hardware, although the are the same model, Sophos seems to block one but not the other. Obviously the hardware differs slightly but Sophos should recognise the model. Due to the number of users we have, this is a constant maintenance task.

October 2018

David from Highlander I.T. & Telecoms

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

5 of 5

October 2018

Our preferred endpoint (and server) protection product

Overall I am very happy with this product and confident of the protection it provides.

Pros

Powerful and feature rich protection product that does not noticeably impact system performance.
Support is excellent, once engaged the engineer is staying with you until the issue is resolved. They don't even mind if you add a couple of additional problems into the mix.
Includes their Intercept X protection with the advanced version. This is powerful stuff, anti-exploit and ransomware with root cause analysis. The portal to manage it all is easy to use as well. Very happy with this product and recommending it to everyone.

Cons

Not the cheapest on the market.
The cloud version does not have a push-deployment tool like the old fashioned on-premise version does. But once deployed it is a joy.

May 2018

Randall from TMC Technologies of WV

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

May 2018

Great and reliable antivirus

Pros

Network security is very important to my company, and one of the widely used and recommended antivirus programs that users need to have installed in order to remote VPN is Sophos, so that says a lot to me about the reliability of the software. So far I have had no issues and have not been infected by any viruses since using the tool. It seems to be a very robust tool and works to protect my files, downloads, browsers, and network activity. The settings are also easy to change.

Cons

The cloud based configuration is interesting.. Maybe I'm just not used to it, but if one where to have no internet connection then you can't modify settings. But then at the same time, the cloud based settings allow one to globally modify all the clients that are on the account, so I could see that being a powerful feature.

January 2019

Mike Lester from Greenfield Development Corporation

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

4 of 5

January 2019

One of the best security suites

Fingers crossed, I have never experienced a glitch in our security after deploying Sophos to our endpoints. I hope it continues to do so.

Pros

What I liked about Sophos is the enterprise readiness of the solution to provide an all in one solution for the entire security landscape. It is a very robust and scalable solution for our company and with other companies I know who have deployed the solution. It even has its own Data Leak Protection mechanism.

Cons

Maybe the least liked about the software is the resources it eats up, when I have used it on an older machine (laptop). It really bogs down the system to the point there is not much to do while the program is doing its thing.

July 2018

Matth from Compaan

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

2 of 5

Functionality

4 of 5

July 2018

We haven't had any trouble, I guess Sophos is working? :-)

Pros

The great thing is our users don't get interfered by working while being fully protected. I think it's nice that we can enable device control. There are a lot of external people coming in and without some overview of what they connect to our devices we would've probably gotten in trouble a lot if it wasn't for Sophos

Cons

We've contacted the customer support a few times and I feel this isn't on par with the security the software gives. We get an exhausting list of things to try to fix the problem but when it doesn't there isn't a real followup.. We end up testing ourselves or finding the fix online.

January 2018

Michael from University of Nottingham Ningbo China

Company Size: 51-200 employees

Review Source


Ease-of-use

5 of 5

Value for money

3 of 5

Customer support

5 of 5

Functionality

5 of 5

January 2018

Powerful management console for enterprise

Sophos is a giant in the market of enterprise antivirus. Recent years, Microsoft Windows offers free antivirus software with great enterprise management tool. Personally I prefer Microsoft.

Pros

It provides powerful management console for enterprise administrators to deploy agent to workstations, and monitor client status. With simple and clear interface for end user.

Cons

The client agent requires large memory usage, usually at least 1GB. As it has cloud-enabled analysis for unknown websites, client agents will send these website addresses to Sophos server, hence losts of bandwidth is consumed.

November 2017

Tim from Call One

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

4 of 5

November 2017

Protects our end-users without interfering with their daily work. Catches more than previous product

Catches more malware and PUPs than our previous antivirus product by far!

Pros

Sophos Central's cloud management makes for a much better experience than hosting our own management server internally. Our users get their definition updates from anywhere as long as they have Internet, and the endpoints report back in if they run into any trouble or malware. We know if someone picks up a virus or if their computer stops getting updates or if they call out of configuration compliance through automatic emails from the system, so are able to take corrective action right away.

Cons

Since the management server is in the cloud, it cannot do automatic deployments of the software to our endpoints. You either have to install it manually or have software deployment solution from another source. That being said, its command-line installation options are super easy.

June 2017

Grant from Rockley Photonics

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

3 of 5

Customer support

2 of 5

Functionality

5 of 5

June 2017

Overall the Sophos Endpoint Protection has been very good.

Fully, cloud-based administration of endpoint protection software.

Pros

I like the cloud-centric management portal of the product. I, as the administrator, can keep an eye on the entire company. The portal (as well as the endpoint products) are all globally acccessible, too.

Cons

I would like a little more control of the endpoints monitored; sometimes I need a "reach out and touch you" facility. PUA's keep coming up and I'm never sure if I've removed them or not. That goes for several warnings. Some of them are only temporary (missed 2 updates, for example), but they still show up as alerts, even though they have gotten the last 10 updates. And finally, the website restrictions are pretty ridiculously restrictive.

August 2018

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

August 2018

A great, easy to use and comprehensive endpoint protection suite

Sophos has helped me make my company more compliant with security audits and it has been a breeze in doing so.

Pros

Sophos endpoint protection is a very easy to use security suite of products, that gives you a lot of features for a great price. Most of the additional features such as disk encryption are modular and use the same framework or console as the main product, which make deployment even more slicker.

Cons

You need to tweak your policies before deployment to your environment, as you get a few false positives.

March 2017

Annick from Screen Division

Company Size: 1 employee


Ease-of-use

4 of 5

Functionality

5 of 5

March 2017

Great antivirus for my Mac(s)

All in all very happy and I highly recommend Sophos.

Pros

I have been using Sophos for more than 7 years now and have it installed on all my Macs. Easy to use, easy to install, great protection.

Cons

Since last year I have started experiencing trouble when backing up my Macs. Somehow there seems to be an cpompatility problem between Sophos and Timemachine and when backing up, I need to turn off scanning and live protection to make sure it goes quick. If it's not turned off, Time Machine announces a backup time of sometimes 120 hours.

January 2019

Abbey from FuGenX Technologies

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

5 of 5

January 2019

An Outstanding Protection from Threats.

Overall, it gave our IT control over internet usage along with great security features.

Pros

Sophos Endpoint Protection is a complete security solution. It checks all the attachments sent via email and provides a strong guard against all sorts of malware attacks. It is also being used to limit user internet access within our company. Which prevents the abuse of bandwidth. It also supports Windows and Mac both operating systems. Hence, nothing goes unprotected in our company.

Cons

A user can uninstall it to restore the full internet access without being asked to provide a password or taking permission.

September 2018

Michaela from University of Arizona

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5 of 5

Functionality

4 of 5

September 2018

Sophos Endpoint Protection - User Review

I use Sophos on all of my computers - daily - and am very pleased with it's performance.

Pros

I have used Sophos on both my work computer and personal laptops over the past twelve years and have never suffered any malware issues - despite regular internet use. I use the internet frequently - visiting numerous websites for information, purchases, etc. and Sophos has caught every potential threat.

Cons

I have not had any issue with this malware.

January 2018

Matthew from HBM nCode Federal LLC

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

January 2018

Feel safe with Sophos. Great value for the price.

Pros

It just works. There are not too many things I can say that about. Sophos is by far the best Anti-Virus software I have used and I have tried them all. Having it deployed in a corporate environment the past 7 years I can tell you it does work fantastic.

Cons

The Enterprise Console can be a bit laggy and clunky at times and give false information about which machines are updated. But the software works very well overall.

July 2018

Douglas from Courtesy Auto Group

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

July 2018

Real time protection that really works.

Pros

Endpoint makes setup easy for a large user. Great management console allows you to apply settings to all users quickly. It detects threats quickly and reduces stress level for our IT department

Cons

Some features require and additional license, ie zero day protection. To most this is a feature that should just be included even if it raises price of software. Support can take awhile to respond.

May 2018

Ivan from Smart Organic

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

May 2018

We are using Sophos Endpoint Protection for a couple of years and yes it keep us out of trouble

Pros

Sophos Endpoint Protection is very easy to use product with management console in the cloud. Easy to use - applying policy's to all users has never been easier. The endpoint protection is not signature based but behavior based solution. It can catch zero-day threats.

Cons

We had few machines with outdated software - with Windows XP and we cannot use the Sophos protection on those.

December 2018

Brian from Data Management Inc.

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

December 2018

great product, and good end user licensing model

I am the security engineer that deployed, tested and responds to reports and performs maintenance on the product.

Pros

This product is is billed on a per user bases, and not per device, this makes environments more cost effective when users use multiple devices.

Rules and exceptions work as expected

Cons

No cons so far, but i do wish they supported linux desktops.

March 2018

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

3 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

5 of 5

March 2018

Sophos is a complete (but complex) anti-malware piece of software that is easy to manage and rollout

Centralized control of my diversely distributed user-base. I can make sure that everyone has the software installed and that it is working correctly.

Pros

The console view is extremely helpful. I like the notifications and health reports of my protected machines and users.

Cons

Some of the organization is illogical. The encryption is managed separately from other policies. It also over reports problems that correct themselves in a matter of days (like when the users reboots). This tends to make me ignore some problems to see if they persist.