Symantec Endpoint Protection Software

4.26 / 5 (222)

About Symantec Endpoint Protection


Symantec Endpoint Protection defends businesses from both malware and targeted attacks—protecting against new and unknown threats.

Symantec Endpoint Protection uses Symantec’s Insight platform to collect and collate data from over 200 million systems in 200-plus countries. It uses this data to identify and create a security rating for every file accessed through the Internet. As a result, it stops targeted attacks and advanced, persistent threats with a degree of protection that far exceeds the capacities of traditional anti-virus.

Deployed as an on-premise solution, Symantec Endpoint Protection offers unified management across physical and virtual platforms, with granular policy control for enhanced flexibility and scalability.

Symantec Endpoint Protection is designed for maximum efficiency, enabling hardware to run faster and last longer for performance, and runs on several operating systems, including Windows, Linux and Mac OS X. The complete suite is a good fit for medium-sized businesses seeking a more comprehensive range of protection.



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Supported Operating System(s):

Windows 7, Windows Vista, Windows XP, Mac OS, Linux, Windows 2000, Windows 8

222 Reviews of Symantec Endpoint Protection

Average User Ratings

Overall

4.26 / 5 stars

Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.5

Ratings Snapshot

5 stars

(90)

4 stars

(101)

3 stars

(23)

2 stars

(5)

1 stars

(3)

Likelihood to Recommend

Not likely

Very likely

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Showing 1-20 of 222 reviews

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March 2018

vasu from Sharp

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

March 2018

Symantec, is a security software suite for server and desktop computers

Endpoint security securing the endpoints on a network, often defined as end-user devices such as mobile devices, laptops, and desktop PCs, although hardware such as servers in a data center are also considered endpoints and verifies every packet that comes in as well as that goes out.

Pros

Symantec, is a security software suite, which consists of anti-malware, intrusion prevention and firewall features for server and desktop computers and have been using Symantec Endpoint Protection past 15 years in our organization on all Desktops, Laptops, and Servers and all the departments of the organization.we use Microsoft Windows exclusively, so this pertains to Windows Server 2008, Windows Server 2008 R2, Windows Server 2012 R2 for server operating systems. We have it deployed on Windows 7, Windows 8, and Windows 10 for endpoints.

Basically protecting the corporate network when accessed via remote devices such as laptops or other wireless and mobile devices. Each device with a remote connecting to the network creates a potential entry point for security threats.

The best tool to monitoring N/W security status, activities, software, authorization and authentication.
Symantec is more than antivirus,Effective and accurate antispam protection,Fast protection at the Web gateway,Fast and easy protection,Safeguard intellectual property and finally it's Ensure compliance.

Cons

Having to reboot each client after a version upgrade can be troublesome.
LiveUpdate client sometimes breaks and requires a fix to repair the client. This is needed to ensure the client receives timely updates and definitions.

November 2017

Kory from Tapestry Technologies, Inc.

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

3 of 5

Functionality

4 of 5

November 2017

Anti-Virus Software That Does Its Job!

Antivirus / Malware protection, and endpoint firewall protection.

Pros

For an Anti-Virus / Firewall software, it is pretty quiet, meaning that it doesn't pop up all of the time with warnings and alerts, like other programs do. We are using the cloud version of the product, and it seems to work very well, we have email notifications setup, and we will get an email if it blocks something, or someone tries to run a program that it thinks is sketchy, or tries to access a website with some known issues, but otherwise, you install it, and it does its job. I do like the ability that I can sort of customize the install package for mass deployment (we use it with SCCM and its flawless), it will allow me to pick the group of computers that I want the laptop or desktop to belong to and I push that package during our SCCM task sequence, and after that I don't have to login to the symantec portal to move it, or manage it since my policies are already established.

Cons

I think the online interface is a bit cumbersome. I think that from the firewall perspective it seems a bit difficult to make it do what you want it to do, and unfortunately, their support is not incredibly helpful in this regard, at least in my previous experience. My biggest complaint is that if I reimage a computer, and re-use the same name, it makes a duplicate entry / assigns another license until I go out to the symantec portal and delete the previous record.

August 2018

Brett from Peloton Inc

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

4 of 5

Functionality

5 of 5

August 2018

LONG TIME Symantec user, and still on board.

Symantec has protected my customers for many years, and I use it in our company also. We've never experience a threat that wasn't, or couldn't be, isolated and removed or quarantined. It's been a very cost effective solution for our company paired with our hardware firewall.

Pros

It's very easy to install and administer, as either a stand alone endpoint installation or a managed client endpoint. Updates are automatic and the built in firewall is very effective. I've been using Symantec products since we replaced McCrappy throughout our entire organization (enterprise class healthcare organization with multiple hospitals and ambulatory care sites) and have rarely had anything get past it. Given the state of Ransomewear today however, I highly recommend connecting your endpoint AV to a cloud database for realtime and zero day scanning and remediation. Symantec one of the oldest players in the channel and still one of the best.

Cons

The one problem I've experienced using Symantec Endpoint Protection over the years is that from time to time (rarely and generally localized to a workstation) the local database gets corrupted somehow and a number of steps need to be followed to repair the software and get updates flowing again. Simply uninstalling and reinstalling does not do that trick. Past that, it's always been a great asset.

May 2018

YagneshKumar from ProfitSword, LLC

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

3 of 5

Customer support

4 of 5

Functionality

5 of 5

May 2018

Symantec Secure Software

The benefit i get from using Symantec is the peace of mind knowing my personal data is secure at all times, customer support is always ready to help whenever needed; Moreover, Symantec even scans any application that i download from the web, and makes it sure that is it safe before executing the install, that is a huge plus for me.

Pros

Symantec does a great job in terms of blocking viruses, malware, spyware, ads, and it is fast. I use it daily on my PC and as well as at my workplace. The security updates download automatically and daily in the background without bugging the user, I can scan a particular file or directory, i can schedule a scan anytime of my preference, also if a new updates has been installed and if it requires me to reboot my pc, i can choose a later time to perform that task Symantec is great in terms of security, i have a peace of mind when i use Symantec knowing i am safe when browsing the web. Next feature, is the quick customer support, Symantec customers reps are always available at any given time.

Cons

One of the downside of using Symantec is that it takes up a lot of system memory since the applications is always running in background. My RAM space on my PC is 8GB, when Symantec is running in the background it takes up-to 35-45 percent of my RAM, which then i do not have much left of to work with.

September 2018

Fernando from Pelissari Gestão e Tecnologia

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

5 of 5

September 2018

Traditional and trustful solution for corporative environments

It is my job partner, it protects me along my day without being disturbing. Rarely I see an advice for it or need to take a manual action, and it stills there, doing its good job. I recommend it, for sure!

Pros

In our company we use it for all the employees. Our IT department has full control over adjustments of all the installations. Employees don't need to worry about scheduled scannings, updatings, fine tunning or anything else. Its pre installed on all the machines and is there to protect, not to disturb. Its awesome!

Cons

What can be a pro in one hand, can also be a con in the other hand. The way it works on client machines, by being configured by IT department and not locally may cause some troubles. You just can't set an action different than quarantine a suspect object. But we all know that sometimes it can be a bad judgment from the antivirus side, like a driver for Android that I needed to install and it was classified as unknown source and therefore didn't allowed me to proceed with installation. At least an option to ignore the object could be better.

December 2017

Marsha from eGov Jamaica Ltd.

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

4 of 5

December 2017

Symantec Endpoint Protection has been positive and we are using the product to protect entire users.

Pros

Symantec Endpoint Protection has been positive and we are using the product to protect entire users. Symantec Endpoint Security protects our data in the event the laptop is stolen which was very good. It also sends updates on the product which keeps us current, the ability to track each users and ensure that they have the product installed. The option to update to the latest version, the annual renewal is timely by Symantec. We also really appreciate you team that supports us and visit our office periodically to check up on us and other Symantec products we have in our organization.

Cons

Symantec Endpoint Security protects our data in the event the laptop is stolen which was very good however at times it causes the laptop to be a little slow in accessing files and data. It also sends updates on the product which keeps us current but we have to download the updates and send it to each user. The fact that the renewal was doubled for 2017 from what we paid in 2016,

January 2018

Dustin from NAACCR, Inc.

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

4 of 5

January 2018

Please with Symantec Endpoint Protection

Great product. Easy to implement, use and manage. Easy to scale down or up depending on how many devices you have.

Pros

My organization has been using Symantec Endpoint Protection for over 5 years. This software is easy to use and distribute. The centralized admin interface makes it easy to add new devices and see an overall security overview of my organization's assets. The custom policies allow for me to make modifications on specific machines and not effect all the others. I do this to allow exceptions on several of our machines that need it in order to perform their function.

Cons

It isn't easy to temporarily disable for troubleshooting purposes. I need to temporarily disable Symantec so I could download a piece of software it was conflicting with. Had to look up how to do this and it was a multi step process. On the bright side the documentation of how to do it was easy to find and go through.

April 2018

Jessica from Delta School of Business and Technology

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

April 2018

Great product for Windows Server based networks

This software keeps my network running CLEAN! It also allows me to have a one stop shop, so to speak, to view all activities pertaining to my machines and network being in tip top performing shape!

Pros

Able to build both x32 and x64 install packages and push directly from the management console.
The management console allows the administrator to do basically everything remotely. Such as:
Scan machines, Schedule scans for future, push live updates, view quarantines, see last system scan, see if a scan was cancelled, and much more.
Also able to run reports containing which machines are in red (haven't had an active scan in x amount of time), which machines are clean, etc.

Cons

The administrator must have extensive knowledge of their network and the different locations.
End-users can cause the system to send A LOT of alerts to the admin due to canceling startup scans or trying to disable the software.

August 2018

Mohit from Punjab Markfed

Company Size: 1,001-5,000 employees

Review Source


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

5 of 5

August 2018

All purpose security product for PCs

Overall Symantec Endpoint Protection is very good product and its cost effective.

Pros

Symantec Endpoint Protection is one point solution for providing security from Malware, Viruses, Network Intrusions and most important for IT hardware (Including Computers and Server), it prevents ransomware attacks. firewall is sturdy and really easy to manage, Central console for managing systems and updates and most important it is not taxing on Computer resources. We are using to manage handful of Computers really effectively.

Cons

From view of protecting clients there are absolutely no issues/cons. Only thing plague this software which i feel is up-gradation process i.e. from lower to higher version, there are strict protocols to be followed for successful implementation (Updates).

October 2018

Joey from Douglas Emmett Inc.

Company Size: 501-1,000 employees

Review Source


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

4 of 5

October 2018

Symantec is here to stay and a game changer

We've been using Symantec since it was still called Symantec Anti-Virus and it has come a long way since. However, like any sound strategy, one should never rely solely on one product for protection. It should always be supplemented with an end-point gateway protection AND education of the weakest link: The human firewall.

Pros

The product is much lighter on resources. It is accurate and very rarely has false-positives. It is easy to configure and automatically updates itself in random intervals.

Cons

Symantec End Point Protection can border on the paranoid. Every time an aspect is updated (whether an executable or otherwise), Symantec always prompts you if "you want to access the network?" If you answer NO accidentally, then critical systems could be affected.in random intervals further freeing up resources.

September 2018

Tim from Riverside Transit Agency

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

4 of 5

September 2018

Does it's job well - but doesn't play well with Windows OS

All in all, Symantec Endpoint Protection offers impenetrable protection for end users. It's easy to deploy, simple to update, and it does it's job well. I just wish it didn't cause BSODs in our environment.

Pros

This software is fairly simple to deploy and update on multiple PCs, and is generally hassle-free in regards to everyday use. The different levels of protection have worked perfectly and it's essentially a "set it and forget it" type of program for our users.

Cons

This software doesn't seem to play well with Windows 7 OS - at least, not in our environment. I have constantly received BSODs that point to this program when we view the logs. We're running the most recent stable version and uninstalling/reinstalling seems to only postpone the inevitable blue screen.

July 2018

Matt from Mara Technologies, Inc.

Review Source: Capterra


Ease-of-use

4 of 5

Functionality

4 of 5

July 2018

Quiet Endpoint Protection Software

Pros

I like that the software has a small footprint and runs quietly. I don't like when antivirus software talks to me or bugs me every five minutes with popups. Endpoint Security runs silently in the background, sends notifications when they're needed, and doesn't otherwise bother me. I might even forget it was there.
The interface is very minimal, not overloading you with lots of big buttons to click on.

Cons

I don't have much in the way of complaints right now, but I will say that while I like the simple interface, I do find that sometimes I would like to have a little more control from the user side, or at least the option to view it while sitting at a users desk.

February 2018

Manny from Redeemers Insurance

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

4 of 5

February 2018

My Favorite software

Great antivirus protection and a brand that I can trust. When it doubt this is always first on my list.

Pros

One of my favorites and I always say that I feel great knowing that it still keeps me protected. Simple network setup and easily deploy across the network.

Cons

A few years, I had to get away from this product because it was a mess, but they got back on board and corrected the problems and still is one of my favorite protection software.
They need to catch up with malware protection. I prefer that they leave the setup to easily be customized for technician's who don't want to install the firewall or data protection on their networks. This has always been a problematic software for many technicians.

December 2018

Chaucer from Information Technology and Services/Self Employed

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

2 of 5

Value for money

1 of 5

Customer support

1 of 5

Functionality

3 of 5

December 2018

Use to be fantastic. But that was then. My, how things have changed.

For quite a few years I had Symantec Endpoint Protection (SEP) deployed across servers and workstations in multiple offices. At the time, I found it to offer the best balance of effectiveness and efficiency. Customers support was prompt and professional, and even after I fled the IT profession to preserve my sanity I kept SEP running on my own home computers. All was well until I upgraded to version 14, at which point everything pretty much went to hell. Experiences that I have had with the new version of SEP: • Total system lockups during every comprehensive system scan. The only way for me to get through a scan was to limit the scans to known file types. • The SEP client grabbing every available CPU core without warning, even when there are no scans or updates scheduled. • Technical support whose philosophy is apparently "Make the customer suffer enough and they will never complain again." I spent a least than eight hours doing the bidding of the Symantec's support folks, but when it became apparent that they couldn't solve the problem I tried to close the support case as "problem not solved". At which point they made it clear that they intended to keep me jumping through hoops indefinitely. I finally told them that their constant stream of emails demanding yet more logfiles constituted harassment, and I blocked them at my email gateway for extra protection. Great job, folks. Now, I use Sophos.

Pros

Incredibly granular control of each security component, customizable to suit a broad range of business environments. IF you can get it to run, you get an amazing amount of control over the security policies in place for different types of machines and different offices within your business.

Cons

A tech support team trained in the dungeons of Mordor by the Dark Lord himself. Oh, and about SEP v14 bringing my system to it's knees: I'm sure that some of your customers love that, but I'll pass.

December 2017

Laura from Holiday Inn Buffalo Airport

Review Source: Capterra


Ease-of-use

3 of 5

Value for money

3 of 5

Functionality

4 of 5

December 2017

Provides excellent reports on the protection it completes.

I am able to keep both my personal files and business files safe by running scans through this software. The detailed reports are fascinating to read through and give me peace of mind.

Pros

I like that this software offers different tools I can use to keep my computer protected. I also like I am advised when there are updates on the software to make. The virus reports are easy to read and always give me peace of mind that my computer is safe. It is very interesting to read the detailed report this software provides after you perform a scan to find out what exactly is going on with your computer's safety.

Cons

The cost is high, however what price can you put on protecting your computer. Both at home and work, everything I need is on my computer, so without a program to protect it, life would be pretty nerve-wrecking.

April 2018

Anonymous

Verified Reviewer

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

April 2018

Virus free computers for over four years

Pros

Symantec Endpoint Protection is one of the most robust antivirus and anti-malware applications on the market. The centralised management make it so easy to to manage thousands of computers from a single console. This is one of the most feature rich antivirus solution I used. The process used to deploy installation to client computers is simple and straight forward. Another feature that will appease administrators is the ability to apply configurations on a mass scale.

Cons

The only con I have is the automatic scanning process uses a lot of resource on the end users computer, which sometimes cause slowness.

March 2018

Raul from Rolvas

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

3 of 5

March 2018

Good protection and good support but not the best

It protects us against malware and our own people who browse internet and open email attachments blindly, like if nothing could ever happen :(

Pros

Symantec is one of the most known counter malware companies and we decided to give it a try. I don't know if it's a placebo effect, but somehow we feel more secure. Once in a while virus detection or an intrussion attack prevention notification arrives through email and that makes us feel that way.
It is easy to manage and policies can be created just in a few clicks.

Cons

Users with non admin privileges can confirm the execution of blocked apps. Oh Lord! That should not be able happen.

October 2017

Mohamed Ali from Logistica E2E

Company Size: 51-200 employees

Review Source


Ease-of-use

5 of 5

Value for money

4 of 5

Functionality

4 of 5

October 2017

A great protection with security control

Recommended Antivirus and Firewall solution.

Pros

-Great management interface with simple menu.
-Easy to build rules and control users and machines.
-Firewall that can as web filtering software with customized rules for ports, links and domains.
-Managing Workstation resources and ports is so great feature.
-Automatic reporting at your hand whenever you need.

Cons

Annual fees is somehow expensive when you have large number of workstations to be managed.
sometimes you need to push the group policy (Rules) manually to managed workstation if you updated it and don't need to wait until automatic update but it is not a big deal.

January 2019

Charles from Ness Digital Engineering

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

4 of 5

January 2019

One of the best EDP tools!

Pros

Symantec endpoint protection is a very effective endpoint protection tool that's easy to deploy. The interface is nice and polished and it's easy to deploy the software to from this simple console to multiple devices.
The security updates occurs daily and doesn't intrude wince it's done quietly in the background.
Another very nice aspect of this software is that it has very low rate of false positive alert.
I also like how granular the security control of each component is.

Cons

Symantec endpoint protection tends to use a lot of CPU resources when performing scans.

November 2018

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

4 of 5

Functionality

5 of 5

November 2018

Symantec Endpoint Protection

Great!! I have used different protections over the years and found some to be cumbersome to your firewall or to some programs you use once in a while but with Symantec, I do not have any trouble with my existing or new software on my PC. It doesn't slow me down a bit. Great job on this version . . works great!

Pros

The best part about this software . . it's like having a big brother watching over you all the time. It runs in the background. And now a days, having something automatic is great. Trying to remember all of your typical day to day tasks is hard enough. Great job on this design. Let's you know right away if you are not protected or if an "intruder" is attempting to do something bad. Easy to install and easy to use.

Cons

Cons . . hmm . . well . . I guess knowledge is the downfall. The description of the 'medium' threats is pretty basic. Not sure if I should be concerned or not but overall, if this thing is on . . I am not worried! :) So Cons is a tough to write about.