Vipre Business Antivirus Antimalware Kicks Butt

Support is great, sale team is also very good.

Pros

Love that you have a centralized console to monitor all the computers you you manage. They do not need to be in one physical location. The reporting is great and the instant notification if a computer because infected is something every IT pro needs.

Cons

The console needs to sit on one computer. You can use the cloud version which fixes this problem but if you have many computers connects to the console the migration can be a pain.

This Beats All Others We Have Tried

Great company to work with! Their software is great and continuously updated.

Pros

* Does not interfere with daily work flow * So inconspicuous that we forget it is working in the background * In the 5 years we have been using this software, we have encountered ZERO issues * Product was recommended to us by our Computer Software Consultant who tried many other virus protection products previously * From time to time when our subscription comes up renewal, we have opted for other software based on price, and within weeks would cancel and return back to Vipre!

Cons

There isn't a single issue we have had with this software. For several years Viper was not compatible for Mac, however that has changed and all is well.

Low Quality Product Not Detecting Even Old Viruses

Tried to contact support but they could not find my license, which we paid money for a number of years back. The company has gone through many mergers, Sunbelt, GFI, ThreatAware etc. and seemingly lost records. They refused to give me even a bit of support. So I not only does this antivirus not protect you, not only does it not even handle older viruses let alone any new threatas, not only does it not find your computers in your network and requires painful manual installation requiring dozens of hours. there is also no support. This product is absolutely not recommended.

Pros

Good is that there is a centralized console, which is supposed to be capable to detect workstations on your network automatically and push out agent installations + updates to them, in theory at least.

Cons

The central console only detects about 60% of your workstations. No amount of reboots handles this situation. You literally have to generate a MSI file from the server console and walk to each station physically to install the MSI. And that install is painful again - on most computers it took us 5 (five!) reboots and 2-3 re-installs of the MSI before it finally become active and recognized by the central console. Some computers even never got recognized, no matter how many times they were rebooted and re-installed. That's a really poor show. And I am not alone with this - I have asked a few colleagues in other companies, and they all said this is a "normal" problem with Vipre, it always does this. Tried to update to the latest version - no change, still does the same. The worst part is that the detection rate is absolutely awful. If you look at the history of threat detection it usually finds nothing. On several workstations I ran a full deep scan with Vipre, and it found no threats at all. Then ran a scan with Malwarebytes and it found 40 threats! All the way from really old threats like Conficker and a v5.vbs virus to other type of malware. Vipre had found nothing for weeks!

Good value for the money, GREAT customer support-Post Sale

After being an end user at work, I was pleased with it enough to evaluate it for my home domain server needs and the small number of clients connected to it. I found that it does meet my needs as a home user quite well. Any questions I've ever had post sale with their customer support center have been answered completely and timely. I feel their pricing structure is on-spot for those looking for a good solution without breaking the bank.

Pros

The ability to monitor from a central dashboard is great, as is the ability to push updates to client PCs/Devices. The auto-update for the clients is a nice feature too, as it saves me from having to worry that the clients are up to date.

Cons

It seems that the software can be easily disabled based on the complaints of some users who have reported being infected with ransomware or other malware that snuck by.

It starts working immediately

Very positive experience and little or no issues with this product. We do wish support would be more proactive especially with updates.

Pros

Very easy to setup and install agents packages. Detection rates are good and does not bog down our systems.

Cons

The mobile device management has been hit and miss for us. Agents do not always check-in. The 3rd party patching is OK, however there are other superior products out there. We just use it to justify what is missing.