SlickText Software


 

SlickText is a cloud-based SMS marketing solution for business of all sizes. It caters to various industries including retail, restaurants, schools, churches, ministries, real estate, marketing agencies, e-commerce and nonprofits. Primary features include mass text messaging, text message scheduling, auto-replies, picture messaging, two-way text messaging, email captures, analytics and reporting.

SlickText allows users to reward loyal customers and increase offer redemptions via text marketing. Other features include drip campaigns, birthday texts, free rollover texts, age verification, link shortening, link tracking, keyword marketing, contract segmentation and webhooks. The software offers integration with Facebook, MailChimp, Constant Contact and others.

SlickText is offered in a monthly subscription pricing option. Support is offered via email, live chat and over the phone. Other help options include FAQs and webinars.

 

SlickText - Dashboard
 
  • SlickText - Dashboard
    Dashboard
  • SlickText - Login page
    Login page
  • SlickText - Send a message
    Send a message
Supported Operating System(s):
Web browser (OS agnostic)

37 Reviews of SlickText

Showing 1-20 of 37

 

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JD from The Ranch Harley-Davidson
Number of employees: 11-50 employees Employees number: 11-50 employees

September 2018

September 2018

Makes Communication with Staff Easy

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I've been using this software for the last couple years to communicate with our staff about events, policy changes, etc and its awesome! It's relatively inexpensive and easy to use and any time I have noticed any bugs or issues, they address my concerns immediately! I highly recommend them!

Pros

The simplicity is my favorite thing about this software! It really is easy to use and now that they offer an app, it's even more easy and convenient.

Cons

I wish I could send emojis in messages. I also wish that when sending pictures or gifs, it would automatically resize them to an appropriate size to send out...now I have to go out and do it on my own which can be difficult.

Review Source: Capterra
 

Keith from Go & Shine
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2018

August 2018

5+ Stars!

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5+ stars! Such a great experience! Support team went above and beyond to help me. They not only answered my questions quickly and fully, but provided even more relevant information saving me time in trying to figure it out on my own. I would highly recommend The SlickText service, as well as the individuals who provide service to the customers!

Pros

Quick and easy to set up. Made even easier with real English speaking people offering immediate help and service!

Cons

Nothing so far. I have only just begun my SlickText journey, but I am planning for it to be one piece of software I hold on to and use frequently.

Review Source: Capterra
 

Christine from Back on the Racks
Number of employees: 11-50 employees Employees number: 11-50 employees

August 2018

August 2018

Most effective marketing tool I've used for my retail stores!

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Super easy to use, great training, outstanding results! I have retail stores...many of our customers will get a text on a sale and have told us that they turned there car around and came immediately to the store to shop! Nothing else has been as effective!

Pros

Ease of use, simple for my customers to join, outstanding support and training, cutting edge!

Cons

I haven't found anything that I do not like about it.

Review Source: Capterra
 

dee from ibc
Number of employees: 10,000+ employees Employees number: 10,000+ employees

August 2018

August 2018

Efficient & easy!

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Pros

Makes sms messages for clients much easier and correspondence faster!!!

Cons

I don't really have any cons for this product.

Review Source: Capterra
 

Michael from The River

August 2018

August 2018

This web based software allows us to communicate with the whole church with a single text!

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Pros

This software is easy to use. It makes communication simple even when you are on the road! Their customer support is friendly and quick!

Cons

I can not think of one Con! It is an awesome program! I would recommend this to anyone who desires to stay in communication with their people! Slicktext you Rock!!!

Review Source: Capterra
 

Jessica from Wish Route

June 2018

June 2018

Beyond expectation - customer support is amazing

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Pros

Customer support, ease of use, customizability, ability to directly interact with customers through 2-way text.

Cons

Interface can be so simple you don't realize how much the software can do! Really, not much else - it's amazing.

Review Source: Capterra
 

Peter from RES Auction Services
Number of employees: 11-50 employees Employees number: 11-50 employees

May 2018

May 2018

Outstanding Customer Service

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Pros

Product works every time. Customer service is top notch. Every question and issue is answered quickly.

Cons

Well it's not free but beyond that it a great service and a great product. Recommend it to anyone looking to reach buyers where they are, their phones.

Review Source: Capterra
 

Karen from LuLaRoe Karen & Brian

March 2018

March 2018

Outstanding! Easy to setup and easy to use!

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Pros

It is very easy to set up and use. Plus they created the flyers and marketing materials I needed to grow my texting group. It was so easy! Not only do I have another touch point to my customers but they are responding to the text messages and my sales have gone up!

Cons

So far, nothing. I am very happy with this service. I have been using this for a few weeks now and not only is the system easy to use but their customer service is spectacular.

Review Source: Capterra
 

Blair from JoyRide Cars

March 2018

March 2018

A perfect fit for what I was looking for! Customer service has far exceeded my expectations!

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Pros

There are a lot of ways to customize and make look just like your website, newsletter and other outward communications. Very impressed!

Cons

I wish there was an ability to add more custom fields as I have several groups that I'm looking for more data as they register for my events.

Review Source: Capterra
 

Joseph from Palonis Chiropractic

March 2018

March 2018

Just a great product with excellent customer service!

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Pros

The software is very easy to use! And whenever I have any questions, technical support (USA based) is just a quick call away!

Review Source: Capterra
 

geoff from NOYB

February 2018

February 2018

Outstanding, beyond satisfied

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Pros

I just switched from one of SlickText competitors because I could save a couple bucks. I had no idea that the difference in features, ease of use, and customer care would be so much better it's not even a comparison.

Review Source: Capterra
 

Tyler from The University of Mobile

January 2018

January 2018

My experience with Slicktext has been great!

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Pros

The ease of use has been great! Love having help at the drop of a hat. I remember sitting with a customer service rep for at least an hour working out details for our plan.

Cons

There isn't much I would say having an app to send texts from a mobile device would be helpful. I have been in situations that i needed to send a text and couldn't or needed to modify something on our account but didn't have my computer.

Review Source: Capterra

  Response: SlickText.com, Slick Innovations

Date: January 2018

January 2018

 

Hi Tyler! We've worked hard to make the mobile experience user friendly, and want you to feel comfortable setting up a campaign on the fly. Our mobile responsive dashboard should mimic an app experience. On top of that, we do have our mobile send feature, which allows you to send a mass text campaign right from your phone. Here's a video that explains more: https://www.youtube.com/watch?time_continue=4&v=RtsYGXruDEI If you have any questions, please give us a buzz at 1.800.688.6290.

 

Jesse from Colorado Martial Arts Academy
Number of employees: 1 employee Employees number: 1 employee

January 2018

January 2018

A fantastic value for the money

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Easier communication with my Karate Family population and a super easy way to run contests when I make public appearances at festivals and other community events

Pros

The contests and multiple text words are excellent. The user interface is also easy to use. Most of all, the customer service from Slick Text is nice and very responsive.

Cons

A mobile app would be an excellent addition to the offerings of Slick Text. There have been times when I didn't have an opportunity to sit in front of my computer and set up a text or contest.

Review Source: Capterra

  Response: SlickText.com, Slick Innovations

Date: January 2018

January 2018

 

Hi Jesse! We totally understand your desire for an app, but in the meantime, our mobile responsive dashboard should do the trick. We've worked hard to make the mobile experience super user friendly, and want you to feel comfortable setting up a campaign on the fly. On top of that, we do have our mobile send feature, which allows you to send a mass text campaign right from your phone. Here's a video that explains more: https://www.youtube.com/watch?time_continue=4&v=RtsYGXruDEI If you have any questions, please give us a buzz at 1.800.688.6290.

 

Todd from Go Set Ready Coffee

December 2017

December 2017

Awesome, better than I expected

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Pros

This is an amazing company. We should strive to be like. They talk human,not a language I don't understand. Great company

Review Source: Capterra
 

Brandon from UST Logistical Systems
Number of employees: 51-200 employees Employees number: 51-200 employees

December 2017

December 2017

Phenomenal!

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I have been able to grow my company's revenue and generate sales!

Pros

The ability to have direct contact with my client base, the ability to get out info rapidly! The company has invested time into me to make sure that I am able to better utilize their services to grow my business. They have treated me as if I am their top client and worked with me to make sure that I am going to grow. They make sure to take an interest in my company as if my growth was their own! Never been more pleased with the knowledge and pride they take in what they do!

Review Source: Capterra
 

Desire from Simple House Solutions, LLC

December 2017

December 2017

They were fast and informative!

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They were fast, and made sure me and my company is protected which we love!

Pros

Connivence of the software is absolutely amazing , I really enjoy how I can see how many people opened the text

Review Source: Capterra
 

Andrew from Noble Restaurant

December 2017

December 2017

They are very responsive and offer a reliable texting platform. Jessica is a great customer rep

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Pros

The ability to attach mobile coupons to individual text message. The process of sending a message is very simply

Cons

Wish I could put unique coupon codes on campaigns so that each customer would get their own code, occasionally have a text go out later than time desired

Review Source: Capterra

  Response: SlickText.com, Slick Innovations

Date: December 2017

December 2017

 

Hi Andrew! Thanks for your positive feedback. We love having you on board! We actually do offer unique promo codes, here's a tutorial showing you how to take advantage of that feature.

https://www.youtube.com/watch?v=HbMIWOyiEo4

If you have any questions, or want someone to walk you through this feature, give us a call at 1.800.688.6290 or shoot us an email at info@slicktext.com.

Have a great day!

 

Fletcher from Entertainment

October 2017

October 2017

Customer support- Super quick, helpful, and genuinely enjoyable to work with.

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open rate is mental. instantaneous response.

Pros

Honestly the simplicity of the software is awesome. Enjoy it one-hundred and ten percent. Really looking forward to using this through the holidays.

Review Source: Capterra
 

Lynne from Towny (Roll Forward LLC)
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2017

October 2017

SlickText Customer Service = incredible! Dashboard & analytics keep improving. Contest was flawless!

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SlickText helps us track our marketing messages and activities to see what is working .. or not. Simple to set up, track and analyze information. Their customer service is over-the-top great!

Pros

SlickText nails it with Dashboard, Analytics and extra-mile Customer Service.

The SlickText software is so easy to use, with a dashboard that continues to improve every day and analytics that help us track our progress and messaging.

Review Source: Capterra
 

Nachi from Live Like YOU, Now! Coaching & Mentoring

October 2017

October 2017

My experience with SlickText & Jessica has been one that has filled me with exhales & excited gasps.

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I was able to get a lot more intimate with the folks on my list as well as grow my list. People found JOY in hearing from me and I could feel that. That's exactly what I want, especially for my purposes and objectives. Slick text made it very easy for me to say YES to them and to introducing text/sms to my business as a way to connect to the people I serve. I have already began recommending the software. I wish it was wider than the USA.

Pros

I like the geographic data the software captures. It helps me see where my opt-ins are and I'm able to cater to what's going on in their part of the world (USA). Also, the personalization, the graphs, and the knowledge of whether or not people clicked on my links. It's basically e-mail... but bite-sized, friendlier, and intimate - Exactly how I want my people to feel about hearing from me.

Cons

Being able to add personalization at the click of a button (in the composing text window) would be great, being integrated to mailerlite (my e-mailing system),

Review Source: Capterra