



Create contact list




Supported Operating System(s):
Web browser (OS agnostic)About TrueDialog
TrueDialog is a cloud-based SMS texting platform for businesses of all sizes. It assists users in sending both one-to-one as well as bulk messages to customers.
TrueDialog provides special administrative controls for educational institutions. With these controls users can track and manage multiple conversations, enroll new students, raise awareness for volunteer activities, facilitate student elections and manage their student database.
TrueDialog also allows users to send automated reminders via SMS and send mass alerts in case of emergency situations. These alerts can be conveyed via live updates, mass SMS texts, email and social media.
TrueDialog features a scheduling engine, which allows users to send campaigns at specific times. The produ...
Create contact list
Supported Operating System(s):
Web browser (OS agnostic)Average User Ratings
Overall
Ease-of-use
4.5
Value for money
5.0
Customer support
5.0
Functionality
4.5
Likelihood to Recommend
Not likely
Very likely
August 2020
Bryan from Leadpoint
Company Size: 51-200 employees
Industry: Marketing and Advertising
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
August 2020
TrueDialogs reliability and customer service is better than anyone
Our experience with TrueDialog and the team has been amazing. The customer support is top notch and I usually hear back from someone with an hour of submitting a ticket.
Pros
The messages get sent almost instantly. With other providers it can take hours for the messages to get delivered. Their segmentation capability and ease of adding custom fields is also not standard.
Cons
They are doing some upgrades to the UI which I think will be helpful but other than that nothing comes to mind.
November 2017
Bruno from 24hrsDeals
Company Size: 51-200 employees
Industry: Computer Software
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
November 2017
Problem Solver, easy to use. The best text messaging software out there!
Keeping touch with customers. Being able to send text message to a wide range of people and since it saves your messages, you are able to keep track and reply to them.
Pros
This is the best text messaging software we have ever used. Will not only help us keeping track of our conversations to our customers, it will also make it very easy to manage and reply each of these texts. The system is so simple and easy to use, it will keep you from making mistakes. Using this software also helps you keep your customers engaged with your business by allowing you to keep in touch with them. Take your SMS strategy to the next level!
Cons
Could use some improvement on the CRM service. Sometimes it also "jams" and takes a while to either receive or send messages, although messages are always "sent" and "received", don't expect it to be received straight away.
February 2018
Ian from Spare Time Texas
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
5.0
Customer support
5.0
Functionality
3.0
February 2018
Very simple platform to use with straightforward interface
Pros
Lots of customization options for managing contacts. Customer support is really great at making sure you are fully compliant. They have an open API to allow you to integrate with other systems as needed.
August 2017
Kristi from Logan University
Company Size: 51-200 employees
Industry: Higher Education
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
August 2017
3Seventy was easy & professional to work with. It was a relatively seamless cut-over!
3Seventy gave us a streamlined method of text messaging, where the replies to the texts are also stored in Microsoft Dynamics CRM and the original sender is notified of the reply.
Pros
3Seventy's SMS plug-in for Microsoft Dynamics CRM has helped to streamline our Admissions Coordinators texting prospective students. It not only allows you to send the text and store it on the CONTACT record, but if a reply comes back, the coordinator is notified by email. This is means that there is no more sifting through hundreds of incoming text messages and trying to match up the CONTACT with the correct coordinator (original sender) ' it is done automatically. This is a simple and cost-effective method to send (and track) text messages.
Cons
The initial implementation requires a strict 160 character text message. Some of our users would prefer a more variable field that would allow a longer message to be sub-divided into multiple text messages.
February 2018
John from Cayetano Development
Company Size: 11-50 employees
Industry: Real Estate
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
4.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
February 2018
We found replying to incoming prospects via text reaches more prospects and is time efficient
More sales! All software takes some time to learn use effectively and customer support is almost always available, we have been able to add users quite easily and select area codes we prefer for different markets we are in
Pros
I have a dashboard and I can see what all of our agents are doing on a daily or weekly basis, review their history and notes. This product provides efficiency and ease of use that allows us to reach more leads than using the telephone with fewer sales agents