SportsEngine Software


 

SportsEngine is a cloud-based sports management solution for sports-event organizers. The software helps users manage operations, online registration, leagues organization and website design.

SportsEngine’s online registration feature enables participants to sign up for an event using email, Facebook and Twitter. Users can also register from mobile devices such as a laptop, tablet or smartphone.

SportsEngine’s Tourney feature enables team managers to use online schedules, scores and standings. Also, the feature provides real-time updates to users regarding changes in event venues and schedules.

The solution integrates with platforms such as Facebook, Twitter, MailChimp and OnlineDraft. SportsEngine comes with a mobile application for iOS and Android devices. The solution offers customer support via email, live chat and phone.

 

SportsEngine - Team home page
 
  • SportsEngine - Team home page
    Team home page
  • SportsEngine - Push notifications
    Push notifications
  • SportsEngine - Player profile
    Player profile
  • SportsEngine - Schedule
    Schedule
Supported Operating System(s):
Web browser (OS agnostic)

76 Reviews of SportsEngine

 

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Software Advice Reviews (2)
More Reviews (74)

Showing 1-2 of 2

Ellen from Computer Software
Specialty: Sports Leagues
Number of employees: 1 employee Employees number: 1 employee

March 2018

March 2018

The most un-user friendly software imaginable

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Do not use them!

Pros

There is not one good thing about this software, you will pull your hair out every time you try to login.

Cons

I work with a lot of software this is by far the clunkiest worst sports management software on the market. Stay far away from this terrible product. Nothing is intuitive and easy to use or manage. Customer support is terrible, they ended the chat conversation after they sent me a link to fix the issue I was having, the link un-useful because the instructions were not as they should be, but I couldn't chat with them they hung up on me. Do yourself a favor and use a different sports management website platform.

Review Source
 
 

Troy from Saints Baseball
Specialty: Sports Leagues
Number of employees: 11-50 employees Employees number: 11-50 employees

December 2017

December 2017

Crooks Crooks, horible horible

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

nice calendar, that's it.

Cons

Everything else stinks, they are very fee greedy, and will charge you for every bad charge they get. A lot of other company can do the same thing cheaper and better service, stay away from customer service as very limited information on their finance department and that is the way the company likes it.

Review Source
 
 
 
Showing 1-20 of 74

Joyce from Club Idaho Volleyball
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2018

December 2018

Software is good but need better customer support

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Value
Support

I have my information on the web site and the mobile app for the parents has been great. My only frustrations with it are the lack of support and the billing structure.

Pros

I like the registration features and the calendar and teams. There are some really good features to this software. It is a good price for what you get as well.

Cons

Customer support is not good at all. No phone support. Online chat is sometimes accessible and you have to schedule a call a week or so out and then sometimes they don't call you.

Tech support has some techs that know what they are doing and others that don't and mess up the programs already in place. Very frustrating.

Billing and collecting of money is very structured and not flexible at all.

Review Source: Capterra
 

Kevin from Cadets
Number of employees: 51-200 employees Employees number: 51-200 employees

November 2018

November 2018

Go to App for all Sports

Ease-of-use

Functionality

Product Quality

Ease-of-use
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Positive

Pros

Love this app. Allows me to communicate with parents on schedules, practices, fundraising and much more. Love being able to add a field or gym location allowing parents to click for directions.

Cons

So far so good. Everyone I know who uses this app seems to like it except for the crazy parents. You know who I’m talking about.

Review Source: Capterra
 

Anthony from YMCA
Number of employees: 5,001-10,000 employees Employees number: 5,001-10,000 employees

November 2018

November 2018

This is why I use TeamSnap

Ease-of-use

Functionality

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Pros

The only thing I enjoyed of this software is it made me switch to TeamSnap

Cons

Report printing is a joke, being an admin doesn't give you full control of the league. Parents really seem to have trouble with this software.

Review Source: Capterra
 

Jon from SofterWare
Number of employees: 51-200 employees Employees number: 51-200 employees

November 2018

November 2018

Great Salesrep, Horrible, Clunky Interface and terrible email editor- stay away!

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(There must be a limit above)... but there's more bad news:

The registration form must be built by 'SportsEngine Engineers'. There's no way to modify it yourself, and when you do add fields, weird things happen and people can't complete the form. Also, don't add fields like "Parent2 Email Address"... because you would think that means that Parent2 would get copied on email and nothing is further from the truth. Also, the system doesn't recognize registrations from the same family (if they occur separately). The result? No way to calculate a 'Maximum Charge" (In our league it's max $300/family)... This just results in more time wasted explaining the limitations of SportsEngine to parents.

The system is cobbled together from a bunch of different technologies... for example, the website editor is different from the registration system, which is COMPLETELY different from the payments system. SportsEngine Sales People... YOU KNOW THIS IS TRUE. DON'T DECEIVE YOUR CUSTOMERS INTO THINKING IT IS JUST ONE SYSTEM.

The support is basically chat only, and very, very hard to get a hold of a live human being.

Bottom line, we've been using this two seasons already, and this is the last one as far as I am concerned. (Note: We serve around 1,200 families across a handful of sports including basketball, baseball, softball, volleyball, etc.)

So if you are still reading this and somehow still considering SportsEngine, absolutely make sure you are shown how to do basic tasks.

Pros

The ability to log in using Gmail is the saving grace of this software. I also like the admin edit mode (the only thing I like about the edit mode), where you can see what the website looks like as a user, and then change components of it. But that's about it.

Cons

Oh, where do I begin???

The HTML editor looks like it is circa 1997. It's was clearly designed for older computers- you can't even see what you are typing-not enough space. Also, What You See is DEFINITELY NOT what you get. For example, you have to know to hit the Enter key twice if you actually want a line space. Also, forget dropping or pasting pictures- you have to know HTML.

You have to have a degree in SQL programming to figure out how to pull reports. Worse, there is no common field (like a Google Search field) where you can enter in some piece of information... you have to select filter, then select the field, then select a list of operators... and so on... and this is just to find coaches who are registered for the Boys 3rd/4th grade division. it's so frustrating!

Then there are the things you can't do at all... like add an extra email address... This happens all of the time... As an admin, I get requests from parents to add another email address... and I CAN'T DO IT! Only the person who created the account can add additional notification email addresses, and even then (in at least one case) they still don't get emails form the system.

And the emails you do get have automatic advertising.... and are definitely NOT mobile friendly.

It gets worse from there- Coaches HATE, HATE, HATE using SportsEngine to try and upload schedules or even send messages to their team. They actually voted to go back to email.

Review Source: Capterra
 

Conor from K-Motion Interactive
Number of employees: 11-50 employees Employees number: 11-50 employees

November 2018

November 2018

Very easy to use

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

Being very tech savvy, I appreciate ease of use. This doesn't waste time and can navigate through the software without issue.

Cons

When creating lists, there is quite the limit on list size. Overall, not too many cons, just little personal pet peeves.

Review Source: Capterra
 

Stephen from VIP United FC
Number of employees: 11-50 employees Employees number: 11-50 employees

November 2018

November 2018

SportsEngine works for me.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Support

I started out looking for a lower cost option to what I had. It fit the bill. It also provided me with a top notch website which we previously paid for separately and had to pay upkeep too. Once I set up the first registration I was hooked. No more collecting money at the field or paper applications.
We have had a couple of issues but they have been dealt with quickly, professionally and with the minimum of fuss, even when it was our mistake :)

Pros

I love the ease of setting up a registration, rostering players to teams, tracking payments and invoices. The site looks fantastic and professional and keeps things simple for me and my club. The chat feature alone saved me over $800 per year.

Cons

Although I am a fan of my third party league setup, I would prefer it if it was inclusive with SE.

Review Source: Capterra
 

Rob from Alaska Youth Rugby
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2018

October 2018

This Program has gone from first to worst

Ease-of-use

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Value for Money

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Support

It started out a wonderful product that really helped. Now it is a cluster ... The telephone support was the outstanding best and made problems with learning the system surmountable. Now the support is chat and it takes a 5-7 day wait fro phone support.

Pros

I did like the quick response and the support

Cons

The slow response and the support. Support has now gone to chat when you can. More than likely overseas with no English skills.

Review Source: Capterra
 

Bailey from Hoosier FC
Number of employees: 11-50 employees Employees number: 11-50 employees

September 2018

September 2018

Convenient Especially with Coaching Youth Team

Ease-of-use

Functionality

Product Quality

Ease-of-use
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Pros

The efficiency of keeping both parents and player updated on schedule of games and practices. The reminders are also helpful for everyone involved especially if coaching more than one team. Help with smooth and easy communication.

Cons

Had issues first getting it started and set up but after that it was pretty used friendly.

Review Source: Capterra
 

Kimberly from Bishop Shanahan High School
Number of employees: 11-50 employees Employees number: 11-50 employees

September 2018

September 2018

AWESOME WEBSITE AND CUSTOMER SUPPORT

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Support

Excellent experience. Easy for our teams to use and customer service is awesome.

Pros

Easy to use, easy to teach others. Customer Service is awesome.

Cons

Great program, easy to use. No complaints about the software.

Review Source: Capterra
 

Chris from The Smart Marketing Company
Number of employees: 11-50 employees Employees number: 11-50 employees

September 2018

September 2018

Makes Running a Charity Tournament a Breeze

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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It could not be better. From day one this was so simple and straightforward. I can't imagine a better system. And when they told me the price I just about fell out of my seat. I don't know how they can offer such a robust platform and service at these dirt cheap prices. A near-perfect experience.

Pros

It is so simple to use. The customer service is amazing and will get the framework of your site in place. From there, you just change the images and details, add a FB pixel, some Google Analytics, and you are ready for launch.

Cons

There are some slight limitations, such as not being able to integrate a custom domain (you have to use forwarding). Most of these limitations though are only on the admin side and if you ask customer service, they can make those changes on the developer side.

Review Source: Capterra
 

Kip from Varsity Athlete
Number of employees: 1 employee Employees number: 1 employee

September 2018

September 2018

Database Doesnt Work They just take money

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Support

The customer service has become terrible.

The database was flawless till the end of June and now simply does not work.

Pros

The program is a series of templates that you can manipulate for your specific organization.
The system is fairly robust in the options and ways you can get what you need done.

Cons

The database is not working. It has not worked for over two months. Clients who register I am not able to see nor have any idea who they are. They created a new area to register that should have simplified it, but that has not fully worked either.

The phone system doesnt work. If you call they tell you to go to the website and register for a chat or schedule a phone call, then it hangs up.

I have been on with support 4-5 times in the past 2 months and they have not resolved it and give you a canned response.

As of this date, my database still does not work and the customer support is very poor. Nor have they refunded any monies as I have asked.

Review Source: Capterra
 

D. from www.lakeryouthfootball.com
Number of employees: 51-200 employees Employees number: 51-200 employees

August 2018

August 2018

Support is awful

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Quality
Value for Money
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Support

My problem is with the non help on the weekends.

Pros

There are a lot of functionalities but it is not user friendly.

Cons

The support is fairly non-existent. They post that they have live chat available on the weekends. They don't. This is the third weekend it has not been available. Most of the people who are on Sports Engine are volunteers and need help on weekends - not during the week when they are working. Why post available hours as Saturday and Sunday when they are NOT AVAILABLE. Ridiculous.

Review Source: Capterra
 

Gerry from Rubicon Ice, LLC
Number of employees: 1 employee Employees number: 1 employee

August 2018

August 2018

When in doubt go for the GOLD standard!

Ease-of-use

Functionality

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Value for Money

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Support

I am a long long long time user/patron of their product and I have had the best time dealing with their team of account managers and techs. The single best attribute of any company is their ability to take criticism and turn it into a change and a positive experience for the user/customer. They've grown and evolved. Most companies don't, let's be honest. I actually enjoy the interactions with them. I've grown to know some of the individuals that work there over the years and seen then not only excel but also be appreciated by the powers that be. They take a team approach to their employees. They also have fun with the sporting events like the Pond Hockey Tournament that they co-sponsor. SportEngine is a community not just a supplier/provider.
I will likely always be an advocate and customer of theirs as long as they continue to evolve and nurture their relationships as they go.

Pros

What I enjoyed and valued most about SportsEngine's sites and software is ease of use and versatility. For someone who is tech savvy (one way of saying it) or someone who is functional at best on a computer this company has something for you in their product. You can easily modify and populate a website for the barely functional individual... or you can rock an excellent sports site with tons of integrations and modifications that are all accessible at your fingertips.

Cons

What I like least is so petty and idiosyncratic that it's barely worth mentioning. I would change things like adding anchors in texts on one page that can be linked from another page. Silly but it's small and maybe not worth fighting for. I would also like to see an appointment app that is solely SportsEngine and not a third-party integration that you add code from another site. Wish list.

Review Source: Capterra
 

Melanie from Athletes Plus
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2018

August 2018

Easy to learn and easy to use

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Support

My experience with this company has been very positive. This is the 4th website company I have used since I've been in business (10 years). With all other companies I had to email them with changes and then depend on them getting done correctly. It was not an ideal set up and was more expensive. However, the software was more complicated than my non-techy brain could handle. Changing to SportsEngine was one of the best decisions I have made. I can quickly make the changes as needed, and I didn't need to be a computer programmer to learn how.

Pros

This software did not take long to learn, especially with the assistance of the company. I love that it only takes me a few minutes to update information and replace pictures.

Cons

I haven't found anything I didn't like.

Review Source: Capterra
 

Teresa from harford gymnastics
Number of employees: 51-200 employees Employees number: 51-200 employees

August 2018

August 2018

sports engine for gymnastics

Ease-of-use

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Support

I am able to use this software to enter my athletes in competitions.

Pros

it allows me to enter gymnasts in competitions online

Cons

took me a while to figure it out, had to email the meet director

Review Source: Capterra
 

britania from BAHHA

June 2018

June 2018

Support from Team today was amazing and fast. 10 Stars for their service.

Ease-of-use

Functionality

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Pros

its user friendly and supports in place encourage new users to navigate easily and learn at their
own pace. its easy to generate and share reports. uploading pictures to keep relevant web content is appreciated as kids enjoy seeing their pictures.

Cons

i actually do not have complaints about this software as i am just learning, the tutorials have helped so it is not intimidating by any means and the convenience of the on line chat is fantastic. Maybe I won't like the mobile version as sometimes apps do not have everything but honestly in a pinch i would use it but these old eyes prefer a bigger screen to work from.

Review Source: Capterra
 

Armando from FUTSOC

April 2018

April 2018

SportsEngine has brought my clubs productivity to an all time high. Absolute fantastic company!

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It made my soccer clubs administrative duties much simpler.

Pros

The ease of use in regards to registrations and payments. It has really streamlined my club and completely eliminated the use of any paper. The constant updates and changes to the platform to better it have been so useful as well.

Cons

The website designer needs an overhaul. For the average sports rep running the website it is very useful, but for someone who wants to take the website to the next level, it is pretty limiting.

Review Source: Capterra
 


April 2018

April 2018

An easy to use sports team app

Ease-of-use

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Mostly I used it for finding out scheduled events for club volleyball tourney

Pros

Is a very simplistic app that combines all of the necessary components that team members would need to find out important info about team functions.

Cons

Could use some capability features that link to other tournament apps. A club volleyball uses this app but needs a separate app to generate tournament information other than the basics.

Review Source: Capterra
 

Daniel from MiPenico
Number of employees: 201-500 employees Employees number: 201-500 employees

April 2018

April 2018

Great tool!

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Great tool!!

Pros

Great overall website and solutions source. Covers everything. Great resource for players and parents and great tools for administrators.

Cons

Very pleased. Seems to have EVERYTHING covered. Awesome resource for players and administrators alike.

Review Source: Capterra
 

Adam from Flin Flon Bombers

April 2018

April 2018

Easy to use, a bit outdated for organizing. Can be difficult to navigate

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Pros

Ease of use
editing can be easy
links are created easily, options available to use audio/video etc

Cons

can be difficult to navigate
has outdated templates
large files take a very long time to load
no audio editing

Review Source: Capterra
 
 
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