inBook is a cloud-based survey solution that is compatible with iOS and Android devices. The solution caters to businesses across various industries such as banking, hospitality, insurance, education, food and beverage, health care and more.
inBook helps users to collect feedback from customers, identify customer priorities and measure net promoter score (NPS). The solution also provides users with a built-in survey builder that includes various types of questions and question branching logic.
inBook’s users can configure the order in which questions appear based on the previously answered questions and grant users varying access rights. Additionally, the solution features a configurable reporting engine which enables users to generate reports based on dates, devices and surveys.
Services are offered on a per device per month basis that includes support via email and online FAQs.