SpikeFli Analytics vs vManager

SpikeFli Analytics has 23 reviews and a rating of 4.57 / 5 vs vManager which has 24 reviews and a rating of 4.29 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.57 / 5 (23)

4.29 / 5 (24)

Ease-of-Use

4.5 / 5

4.0 / 5

Value for Money

4.5 / 5

4.0 / 5

Customer Support

5.0 / 5

4.5 / 5

Functionality

4.0 / 5

4.0 / 5

Last Review Written

February 26, 2019

July 13, 2020

Pros/Cons

  • Pros

  • ease of use. the dash board shows everything well.

  • The service is amazing, I had a problem at first but I was sorted out soon, they are people who know what they are doing and I was delighted with the work received.

  • Cons

  • At times, when reporting a troubleshooting service request, the details of the request do not come through to the service team.

  • We look forward to being able to customize the Dashboard, and Alerts section. We wish that it allowed for real-time usage monitoring like a traditional MDM software ($$)

  • Pros

  • Easy to use, easy to understand and user friendly

  • I like the fact that I can easily monitor and approve orders. It allows me clear visibility on the status and allows me to add notes with my inquiries.

  • Cons

  • I'd like ordering a new line for a phone i have in hand to be enhanced. It is frequently mistaken as a new line and device order.

  • I would rather deal directly to the provider than a third party. I feel that it has slowed the progress on finding a solution to my phone issues.

Pricing

Pricing Range

Product Demo & Screenshots

Advisor Recommendations & User Awards

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Support and Training

Support

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Training

In Person

Live Online

Webinars

Documentation

Videos

In Person

Live Online

Webinars

Documentation

Videos