Invoice
Supported Operating System(s):
Web browser (OS agnostic), Windows 10About Skybill
Skybill is an on-premise and cloud-based utility billing solution. The solution helps users define properties and service addresses for each customer. Users can set multiple tariff plans based on the combination of rates and services.
Skybill has an automated billing process cycle that retrieves usage from meter readings, sends the bill to customers and then collects money from bank payment systems. The solution allows users to customize bills.
Integration with Microsoft Dynamics NAV ERP provides a client self-service web portal and real-time account management. Users can also export billing data to their existing enterprise resource planning solutions. Pricing is per user per month. Support is offered via phone and email.
5 Reviews of Skybill
Average User Ratings
Overall
4.60 / 5 stars
Ease-of-use
4.5
Value for money
4.5
Customer support
5.0
Functionality
5.0
Likelihood to Recommend
Not likely
Very likely
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August 2016
Vladimirs from Jelgavas Udens
Company Size: 51-200 employees
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
4.0
Customer support
5.0
Functionality
5.0
August 2016
Jelgavas Udens IT administrator
I've been working with this product since 2006 and always received required support and assistance which always contained solutions for the problems I encountered with
Pros
The Software works efficiently and hassle free, easy-to-use user interface.
Cons
Need testing before update and upgrade install on production database
August 2016
Inguna from Madonas Udens AS
Company Size: 11-50 employees
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
4.0
Customer support
5.0
Functionality
4.0
August 2016
Madonas Udens Chief Accauntant
With this product I worked since 2005. From the company's side always received support and assistance, always found a solution to the problem and recommendations for improvement.
Pros
easy to use ..
Cons
updates und new versions sometimes cause problems
October 2019
Fergal from Arden Energy
Company Size: 2-10 employees
Industry: Environmental Services
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
October 2019
Electricity Billing Engine for a Small Supplier
Skybill is our billing engine for electricity supply and links to metering and smart metering data systems.
Pros
The software is flexible, capable of being customised to our specific needs and cost effective.
Cons
The downside of being customisable is that you have to write your own manual for the customisation!
Reasons for Choosing Skybill
Skybill was more flexible and cost effective than alternatives.
Response from SkyBill SIA
Replied October 2019
Thank you Fergal for your review. I can only agree with comment, and Cons are also right- as customization's are very specific and usually made for just one company there is lack of documentations and it has to be created additionally, We can do it or client can do it.
January 2019
Richard from Shonitel Limited
Verified Reviewer
Company Size: 2-10 employees
Industry: Utilities
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
3.0
Customer support
4.0
Functionality
5.0
January 2019
Skybill utility review
I have control and visibility on my water business
Pros
It is well designed for the purpose intended. That is Utilities . We use for water billings and it is well designed and it has served our purpose. I had no ms Navision skills but i managed to install and customise it for our business. Though i have not used it for other capabilities like warehouse inventory management, i believe it is a great software platform which we shall adapt for better business assurance and billing. We have been using for almost a year now but still at it
Cons
It is bit technical and requires someone with good ms skills and computing
January 2019
Gints from Creative PC service, SIA
Company Size: 2-10 employees
Industry: Information Technology and Services
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
January 2019
SkyBill Utility
Pros
Very easy to use, functional design. Easy to add meters, clients. Flexible billing options based on groups of customers, meters.
Cons
More customizable dashboard so i can attach frequently used function shortcuts for quick access.