About VRScheduler

VRScheduler is a cloud-based vacation rental solution that serves property managers, vacation rental owners, cleaning companies and hot tub service companies. Key features are a task manager, drag-and-drop scheduler, alerts and notifications, employee dashboard and custom reporting.

With VRScheduler, property managers can import booking from multiple platforms, including, HomeAway, Airbnb, LiveRez.com and VRBO. Users can define rules to automate repetitive tasks and business workflows like employee scheduling, booking confirmation, job tracking and more. A booking dashboard provides a top-level view of ongoing activities and ad hoc issues.

VRScheduler offers a master calendar that displays bookings, tasks and employee assignments on a daily, weekly an...


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Supported Operating System(s):

Mac OS, Web browser (OS agnostic)

71 Reviews of VRScheduler

Average User Ratings

Overall

4.89 / 5 stars

Ease-of-use

4.5

Value for money

5.0

Customer support

5.0

Functionality

5.0

Ratings Snapshot

5 stars

(64)

64

4 stars

(6)

6

3 stars

(1)

1

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 71 results

June 2020

David from Uptown Apartments

Verified Reviewer

Company Size: 2-10 employees

Industry: Leisure, Travel & Tourism

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2020

Excellent software at a fantastic price

We couldn't be happier. VRScheduler does everything we need it to at a fraction of the cost of other software providers. It has excellent reporting functionality, great support and is complete in what it covers. Basically, it saves our business so much time, plus we have faith that it will always work properly. We would recommend this product to anyone.

Pros

The ease of scheduling. You can easily see your day or week ahead, and allocate jobs to cleaners efficiently.

Cons

As with all cleaning software, it is a little arduous setting up checklists across multiple individual listings, but I can't see any workaround for that.

Reasons for Switching to VRScheduler

New PMS had VRS integration, not Breezeway.

Response from VRScheduler

Replied June 2020

Dear David, First of all thank you so much for choosing VRScheduler and for posting such a positive review. The fact that you say it does everything that you need, the scheduling is easy and that the reporting functionality is excellent means so much to us. We are constantly reviewing all functions in order to make improvements where possible so we will take your feedback about the checklists on board. Your recommendation is also highly appreciated and we hope that you will tell more of your colleagues in the industry about us. Kind regards Jill Mason

September 2020

Melanie from Rent In Myrtle

Company Size: 2-10 employees

Industry: Hospitality

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

September 2020

Makes our business run smoothly

This is just an overall solid software that does everything we need to keep operations and task scheduling from getting out of control. We couldn't run our business without it.

Pros

There are too many positives to list them all: The biggest thing that stands our for us is the fantastic customer service and onboarding training/support. The experience working with the VR Scheduler team has been the best software experience we have had. Automated scheduling of cleaning and maintenance that is smart enough to move tasks when reservations come in. Drag/drop to move a scheduled task, but smart enough not to allow any missed cleanings. Ability to assign tasks to specific employees and to see the approximate time the jobs will take. Employee start/stop on jobs for tracking payroll as well as how long a job takes. Piece pay tracking for non-hourly employees Linen packing lists Ability to assign check lists to tasks and for employees to report issues with photos that can then be made into tasks and assigned for completion. Ability to assign multiple employees or teams to the same tasks.

Cons

The learning curve would be very steep if you attempted to use VR Scheduler without any onboarding training. It could be a little more user friendly out of the box, but honestly, if you do the training, it's pretty easy to catch on, and the people at VR Scheduler are always there to help - always willing to do more training.

Reasons for Choosing VRScheduler

Significant pricing difference (VR Scheduler is a bargain) and we loved the software and people at VR Scheduler when we trialed it.

Response from VRScheduler

Replied September 2020

Dear Melanie, Wow, what great, great feedback. And thank you so much for highlighting our customer care. This is really important to us as you are not only buying into our product but also into our people. It is so rewarding to read about all the positives that you are now experiencing because of VRScheduler and how it makes your worklife and those of your colleagues much easier. We wish you all the very best during these challenging times and if you ever need any assistance you know where to find us. Warm regards and stay safe

January 2021

Erika from Blue Crush Concierge Inc

Company Size: 11-50 employees

Industry: Hospitality

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

4.0

Customer support

2.0

Functionality

5.0

January 2021

Recommend but it's a time and financial investment

We like it but it's around $300 / month for us and it's borderline not worth it. We used Tsheets before which worked really nicely with Quickbooks and had very easy and friendly customer service if you needed help.

Pros

- It is a huge time saver to have the cleans synced automatically - Almost no human error and if there is, it's the clients fault and not ours ;) - Scheduling is much easier - Master calendar shows all bookings

Cons

- Due to USD exchange rate, this program is very expensive for us and when I get the bill, it turns me off. It's still worth it as we are at our one year mark and will continue but partially due to the fact we have invested so much time learning it. - Customer support: I would prefer a phone line to call instead of emailing. I have tried calling before but it's an American # and I can't call out

Reasons for Choosing VRScheduler

Personal referral from a cleaning company in town.

Reasons for Switching to VRScheduler

We wanted to try a system that automated the booking and synced the calendars

Response from VRScheduler

Replied February 2021

Thank you for taking the time to review the VRScheduler and we are really happy that you find the system time saving and easy to use. Thank you for your feedback and please stay safe

June 2019

LaShonne from RealVoice

Company Size: 51-200 employees

Industry: Hospitality

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

June 2019

VRScheduler

I have a good experience with this software thus far and training on this software is easy to accomplish as long as you have detailed notes.

Pros

I like this software because currently the property that we service has different Islands and it is easy to decipher through which hoe is on what island.

Cons

The fact that it is not as user friendly, however once in the system and you find your flow it becomes easier to use.

February 2021

Wanda from Amala Vacation Rental Solutions

Company Size: 2-10 employees

Industry: Leisure, Travel & Tourism

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2021

AVRS Review

I am enjoying the program and the support we receive is amazing. Regardless of how many emails I send in a day every single email is answered within an hour.

Pros

The most impactful is the ability to import AirBnB and other links into the schedule, turnovers are automatically entered which helps to reduce any booking errors. Once all your information is loaded (which the VRS team will do during your trial period) the ease of use is very simple and user friendly.

Cons

It would be nice if the calendar could print as it looks in looks like in the scheduling calendar with the different Region colors etc.

Reasons for Switching to VRScheduler

ZenMaid did not have the ability to automatically update the calendar using iCal links.