your.rentals Software

4.41 / 5 (49)

About your.rentals


Your.Rentals is a cloud-based vacation rental management solution that helps property managers and homeowners to list their properties on various vacation websites such as Airbnb, HomeAway, Booking.com and more. Key features include reservation management, commission management, payment processing and owner statements.

Your.Rentals helps users to create their listings in guided steps and manage them in multiple channels through a single account. Your.Rentals can also synchronize with iCal, which allows users keep track of bookings made across multiple vacation rental websites.

Additionally, Your.Rentals provides users with multiple types of online booking options and offers multi-lingual support. It supports integration with PayPal, which enables online payments.

Your.Rentals charges users a percentage of each booking and offers support via phone, email and online live chat.



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Supported Operating System(s):

Web browser (OS agnostic)

49 Reviews of your.rentals

Average User Ratings

Overall

4.41 / 5 stars

Ease-of-use

4.5

Value for money

4.0

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(29)

4 stars

(14)

3 stars

(4)

2 stars

(1)

1 stars

(1)

Likelihood to Recommend

Not likely

Very likely

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Showing 1-20 of 49 reviews

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February 2019

Jacque from montepozzo.it

Company Size: 1 employee

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2019

A very useful and professional service

After a couple of false starts due to mistakes I made in the pricing information, I had to cancel the bookings as the prices were much too low, which resulted in penalties (ouch!), I am now much more savvy and can tweak prices on the fly to match local competition. The price changes promptly get broadcast to the listing sites. Communication with guests is simple. Payment is smooth too, in my bank on the day the guest arrives.

Pros

I was first attracted by the claim that I only needed to set up one listing and that would be broadcast to most of the popular listing sites around the globe. It saves a lot of time as now I do not have to setup and update of individual sites - I previously had seperate listings on HomeAway, TripAdvisor, AirBnB, OwnersDirect, etc. which took a lot of work and co-ordination.
And best of all, there is only one calendar to keep updated! Even If do I forget, a helpful email jogs my memory every couple of weeks.

Cons

When first using the website I found that it did no seem to allow much flexibility to have different rates and charges however the site has developed over time and it is now easier to customise the pricing to suit your preference. The consequence is that it means you have to be very careful to read every bit of information before putting your listing online, otherwise you can get unpleasant surprises! Thankfully you can test the listing yourself and double check that it produces the results you expect.

Response from Your Rentals

Replied February 2019

Hi Jacque, thank you very much for your comments and sharing your experience using our software. We appreciate it. Best regards!

February 2019

Werner from Hotel ADLER Carezza

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

3.0

February 2019

Great site to have your

Your.rental is a great add on helping us sell better the apartment, as it probably doubles the turnover we would have gotten otherwise without it.

Pros

The ease to expose the apartment to international online sales channels. Furthermore, also payments are not left out, which is what at the end counts. Great!
A great add on is the synchronization to the ical calendar. Your.rentals also helps in making your apartment more visible, giving you hints and tricks how better to sell it.

Cons

Unfortunately there is no hold to influence presentations on the channels offered, as sometimes information is missfigured, even though Your.rentals got the correct information. Unfortunately the help desk was unable to solve that.
It may be cumbersome in maintaining rates and seasonal offerings for more than one apartment.

June 2019

Herdis from Dixi Konsultatsioonid OÜ

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

June 2019

Your.Rentals review

Got a lot of bookings, Airbnb gives me just 5-7% , so all my bookings are coming via YR and appreciate it a lot.

Pros

The calendar view and functionality and love your customer service, it's really fast, always helpful (use a lot online chat-system).

Cons

Transactions system, it should be separated by the monthly view as well, mean - would like to see my earnings not only per transaction, but there should be some alternative to see it monthly.

July 2018

Thomas from NTest Inc.

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

4.0

July 2018

Professional concept, professional SW, engaged and responsible employees. Great results!

Safe time, save money, be more effective. All in one application.

Pros

The dashboards are giving a quick and effective overview about reservations, payments and future guests. Easy to handle and to use. Intuitive. Simple and great menu bar. Quick and easy access for any consultation or administrative task. Works fine syncing reservations with iCal!

Cons

I wish there would be an app for for the iPhone and iPad. I guess this is under development. Quality score: Not sure what the criteria is to value the account. I had a score of 98 with 3 languages. I added another language and the score dropped to 96, indicating that adding more languages would leverage the score. I don't think this is very important for the use of the SW or even on the operational side but I thought its worth to mention it.

Response from Your Rentals

Replied February 2019

Hi Thomas! Thanks for the nice comments, it's great to hear that you're finding Your.Rentals useful. Regarding your comments, we've been hard at work improving our mobile usability so you can manage your properties directly from your phone and tablet. I hope you like the improvements! That's interesting to note about the quality score - we're regularly reviewing our algorithm to make sure we're giving the best feedback possible. Keep an eye on your dashboard over the next few weeks and months - we've got some cool developments regarding listing quality in the works!

February 2019

Antony from Hospitality-Xperts / VillasnHomes

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2019

Review About Your.Rentals

Your.Rentals is a very good company with excellent personel very from the account manager, to the reservation team and their leader Andrew. it is truly a pleasure to have such a good collaboration now and for the future.

Pros

The pms is very userfriendly, and as a system it is very easy to navigate.

Cons

considering i have uploaded almost 1000 properties, there isn't anything not to like.

February 2019

Stefania from Hospitality

Company Size: 1 employee

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2019

very nice!

The only thing that I would like to have it is an application on my phone .

Pros

I don't have something special I lie it all.

Cons

I like it all I don't have something special.

June 2019

Spyros from Zante Rentals

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2019

Excellent software to manage your listing across multiple channels

Pros

- Easy to manage your listings across different booking channels

Cons

- It would be good to add more functions and better pricing for property managers

December 2018

DENIS from Arlen d.o.o.

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

December 2018

your.rentals top

i am managing many sales channels woth just one click

Pros

it is for us in hospitality business so important to have a chanelmanger easy for use

Cons

in deed there is nothing what I dont like

Response from Your Rentals

Replied February 2019

Thanks for your comments Denis! I'm glad you're happy with our service so far. Let us know if there's anything we can do to improve your experience further :)

July 2019

Elisa from Criver Trade Srl

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

3.0

Customer support

4.0

Functionality

4.0

July 2019

On a good way, but needs to be improved

I started because I was not able to have many guests only with Airbnb. I would like this to become an alternative to Airbnb. But in my opinion commissions are very high, I had to increase prices in order to get a decent revenue on the room. And since the ranking of my apartment is low and I do not have visibility, I did not get any more reservations.

Pros

It is a valid solution for renting through many channels. And the direct reservations are a good way to avoid intermediates when you have a business partner you want to host directly.

Cons

It's quite complicated to have a good ranking, and therefore good visibility of your advertisement. In my case, for example, although I wrote all necessary information about the room and the services that are provided, in many languages furthermore, and I applied discounts and promotions as requested, my advertisement is qualified as "average" and it has low ranking and low visibility. As I explained, many beautiful photos and a lot of services provided are not a guarantee of quality of the accomodation. Many renters are offering simple and essential accomodations but they are clean, kind and efficient.
In my opinion, FEEDBACKS FROM GUESTS SHOULD BE CRUCIAL IN RANKING AND VISIBILITY OF THE ACCOMODATION ONLINE.

Response from Your Rentals

Replied July 2019

Thank you very much for your comments and thoughts, Elisa. It's comforting to read such a detailed review. We will pass this to our product development team to keep on updating our product.

February 2019

Jennifer from Arkhurst & Abdellah Solicitors FZ LLE

Company Size: 1 employee

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2019

My Experience with Your Rentals

I am getting more bookings and corporate let's paying higher rents than other sites. Overrall very happy with the software.

Pros

Links with other channel partners and holiday sites so our property adverts get populated on those sites, gives property owners a very wide exposure to market our properties and attract more travellers.

I also like the fact that we get paid the very next day after a guest checks in, payment is swifter than using any one of the other individual holiday booking sites

Cons

There is no way of communicating regarding feedback on the stay of our properties after a guest leaves in relation to damage deposit returns. This can be a risk.

June 2019

Steve from Villa Tenganan

Company Size: 1 employee

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

June 2019

Neat package

I am only new to Your.Rentals but I have contacted the support staff on a couple of occasions and they have been very quick in responding.

Pros

It's easy to use and understand. I can advertise on multiple booking channels and be confident that if I receive a booking all calendars will be updated to avoid embarrassing double bookings.

Cons

The fact that I can't use an Australian bank account to deposit rents into.

Response from Your Rentals

Replied July 2019

Thanks a lot for your feedback! We are happy to know that our software is easy to use for you. About your issue with the Australian bank account, thanks for bringing this to our attention. Our support team will contact you right away to help you solve it.

February 2019

sabrina from Cielazul apartamentos

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality