Face-to-face meeting
Supported Operating System(s):
Web browser (OS agnostic)About eyeson
eyeson is a cloud-based video conferencing software that is suitable for businesses of all sizes. The solution is suitable for business teams that operate mainly through online communication as.
eyeson provides features such as document management, discussion boards, contact management, chat and messaging. Integration options with other software include Jira, Salesforce, Talkdesk, Slack, Trello, Hipchat, Freshdesk, Zendesk and Dropbox. eyeson offers a recording function that can be used for future playback.
eyeson offers both a free version and a premium version. The premium version offers all core features, plus everlasting meeting history, custom room images, unlimited eyeson rooms, webinar contacts and access to all integrations. The bandwidt...
21 Reviews of eyeson
Average User Ratings
Overall
4.43 / 5 stars
Ease-of-use
4.5
Value for money
4.5
Customer support
4.5
Functionality
4.5
Likelihood to Recommend
Not likely
Very likely
February 2021
Josh from Grow.com
Verified Reviewer
Company Size: 51-200 employees
Industry: Telecommunications
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Functionality
3.0
February 2021
Easy for your agents and customers
EyesOn allows us to quickly and easily connect with our customers to have them share their screen with us.
Pros
This is a great option for your contact center to use to connect with your customers. If you need an option to allow your agents or your customers to share their screen, this works great. It's much easier for customers to use over something like Zoom. Unless your customers all have Zoom installed, this is a great option. You don't need to download anything to join and do a screen share. It's simple and 100% browser-based.
Cons
You can have up to 100 people on at once but only 9 can be on camera. This isn't a big deal at all for us but something to be aware of.
Reasons for Switching to eyeson
Needed something that didn't require a download.
Response from eyeson
Replied March 2021
Thanks for the awesome review, Josh! We work hard to meet expectations like yours, and we're happy to hear we hit the mark for you. Cheers! -Tom
October 2017
Thomas from App Radar
Verified Reviewer
Company Size: 11-50 employees
Industry: Computer Software
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
October 2017
Probably the easiest and fastest way to hop onto a video conference
Fast video conferencing.
Pros
It's just one click and you are ready to roll. That's really convenient! Skype takes minutes to start, update, initialise, find the right contact with his right profile,... It is not possible to start spontaneous Google Hangouts sessions... eyeson is nowadays really the tool I choose to use for video conferencing!
Cons
Think does guys are doing a great job. The more people use the software the more easy it will be to get people hop onto a call without having to tell them what eyeson is.
February 2021
Stefan from wuk.ch
Verified Reviewer
Company Size: 2-10 employees
Industry: Information Technology and Services
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
1.0
Value for money
1.0
Customer support
1.0
Functionality
3.0
February 2021
Nicht Stabil, Ausfälle
Gute Funktionen, wenn es stabil laufen würde. 80% der Meetings laufen instabil. Daher dringend abgeraten.
Pros
Lebenslange Lizenz die im Angebot war. Features wie alle Anderen.
Cons
Was nützt eine toole Software, wenn alle paar Minuten alle Teilnehmer rausfliegen und das Meeting zu einem Disco/Reconnect Event verkommt.
Reasons for Switching to eyeson
Branding und Lizenzkosten
Response from eyeson
Replied March 2021
We are sorry that your experience didn't quite match your expectations. As eyeson depends on open standards (e.g. WebRTC) we are investigating your issue with our CSM-Team. We value our customers' opinions and would like to thank you for bringing this to our attention. -Tom
February 2021
Chris from Recrea Service & Consulting sl
Company Size: 2-10 employees
Industry: Events Services
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
3.0
Functionality
4.0
February 2021
Good system, very user friendly,
It's very user friendly, works on most platforms and devices so the threshold for prospects and clients to use the system is almost nonexistent
Pros
This system does not require the prospect or client to download or install anything, and it works on most devices and platforms
Cons
During the call we can chat with the client, exchange links etc. The downside is that this system has no automated e-mail to the client with a chat transcript.
Reasons for Switching to eyeson
about 1 year ago
October 2017
Patrik from Smart Capital GmbH
Verified Reviewer
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
October 2017
Smoothly working, eas to use and efficient communication tool
Pros
Super easy to set up video meetings with people from anywhere around the globe (no software, just in the browser). Perfect audio and video quality. Nice extra features (chat, screencast)
Cons
nothing really
