About eyeson

eyeson is a cloud-based video conferencing software that is suitable for businesses of all sizes. The solution is suitable for business teams that operate mainly through online communication as.

eyeson provides features such as document management, discussion boards, contact management, chat and messaging. Integration options with other software include Jira, Salesforce, Talkdesk, Slack, Trello, Hipchat, Freshdesk, Zendesk and Dropbox. eyeson offers a recording function that can be used for future playback.

eyeson offers both a free version and a premium version. The premium version offers all core features, plus everlasting meeting history,  custom room images, unlimited eyeson rooms, webinar contacts and access to all integrations. The bandwidt...


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Supported Operating System(s):

Web browser (OS agnostic)

21 Reviews of eyeson

Average User Ratings

Overall

4.43 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(15)

15

4 stars

(4)

4

3 stars

(0)

0

2 stars

(0)

0

1 stars

(2)

2

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 21 results

February 2021

Josh from Grow.com

Verified Reviewer

Company Size: 51-200 employees

Industry: Telecommunications

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Functionality

3.0

February 2021

Easy for your agents and customers

EyesOn allows us to quickly and easily connect with our customers to have them share their screen with us.

Pros

This is a great option for your contact center to use to connect with your customers. If you need an option to allow your agents or your customers to share their screen, this works great. It's much easier for customers to use over something like Zoom. Unless your customers all have Zoom installed, this is a great option. You don't need to download anything to join and do a screen share. It's simple and 100% browser-based.

Cons

You can have up to 100 people on at once but only 9 can be on camera. This isn't a big deal at all for us but something to be aware of.

Reasons for Switching to eyeson

Needed something that didn't require a download.

Response from eyeson

Replied March 2021

Thanks for the awesome review, Josh! We work hard to meet expectations like yours, and we're happy to hear we hit the mark for you. Cheers! -Tom

October 2017

Thomas from App Radar

Verified Reviewer

Company Size: 11-50 employees

Industry: Computer Software

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

October 2017

Probably the easiest and fastest way to hop onto a video conference

Fast video conferencing.

Pros

It's just one click and you are ready to roll. That's really convenient! Skype takes minutes to start, update, initialise, find the right contact with his right profile,... It is not possible to start spontaneous Google Hangouts sessions... eyeson is nowadays really the tool I choose to use for video conferencing!

Cons

Think does guys are doing a great job. The more people use the software the more easy it will be to get people hop onto a call without having to tell them what eyeson is.

February 2021

Stefan from wuk.ch

Verified Reviewer

Company Size: 2-10 employees

Industry: Information Technology and Services

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

1.0

Value for money

1.0

Customer support

1.0

Functionality

3.0

February 2021

Nicht Stabil, Ausfälle

Gute Funktionen, wenn es stabil laufen würde. 80% der Meetings laufen instabil. Daher dringend abgeraten.

Pros

Lebenslange Lizenz die im Angebot war. Features wie alle Anderen.

Cons

Was nützt eine toole Software, wenn alle paar Minuten alle Teilnehmer rausfliegen und das Meeting zu einem Disco/Reconnect Event verkommt.

Reasons for Switching to eyeson

Branding und Lizenzkosten

Response from eyeson

Replied March 2021

We are sorry that your experience didn't quite match your expectations. As eyeson depends on open standards (e.g. WebRTC) we are investigating your issue with our CSM-Team. We value our customers' opinions and would like to thank you for bringing this to our attention. -Tom

February 2021

Chris from Recrea Service & Consulting sl

Company Size: 2-10 employees

Industry: Events Services

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

3.0

Functionality

4.0

February 2021

Good system, very user friendly,

It's very user friendly, works on most platforms and devices so the threshold for prospects and clients to use the system is almost nonexistent

Pros

This system does not require the prospect or client to download or install anything, and it works on most devices and platforms

Cons

During the call we can chat with the client, exchange links etc. The downside is that this system has no automated e-mail to the client with a chat transcript.

Reasons for Switching to eyeson

about 1 year ago

October 2017

Patrik from Smart Capital GmbH

Verified Reviewer

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

October 2017

Smoothly working, eas to use and efficient communication tool

Pros

Super easy to set up video meetings with people from anywhere around the globe (no software, just in the browser). Perfect audio and video quality. Nice extra features (chat, screencast)

Cons

nothing really