GoToMeeting Software


 

GoToMeeting is video conferencing and collaboration software that can launch meetings from various locations such as email, Microsoft Office and instant-messaging tools. The solution is suitable for businesses of all sizes and can be deployed both in the cloud as well as on-premise.

GoToMeeting enables users to organize, invite and attend online meetings, presentations, trainings and video conference calls. Customers, colleagues and prospects can view any application on users’ PCs. It’s HDFaces video conferencing functionality can share up to six high-definition video feeds per session.

GoToMeeting provides features such as synchronous editing, project management, cooperative writing, minutes management, invitation management, two-way audio and video, chat and messaging. The solution offers a free mobile app that can start an instant or scheduled meeting from devices such as Windows phones, iPads or iPhones.

 

GoToMeeting - Enter meeting
 
  • GoToMeeting - Enter meeting
    Enter meeting
  • GoToMeeting - Multiple devices
    Multiple devices
Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 10

2,722 Reviews of GoToMeeting

 

Start your review of GoToMeeting

Click to start
https://www.softwareadvice.com/video-conferencing/gotomeeting-review/
Software Advice Reviews (113)
More Reviews (2,609)

Showing 1-20 of 113

Cecilia from Rosie Cleans
Specialty: Other
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2018

December 2018

My Personal Meeting Room

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

I used GTM to interact with my clients in the US. It was very easy to set up and the connection is clear. I especially like that I can have my own personal link to send to clients to connect immediately, I can share the screen I choose and give the mouse to anyone else in the meeting. I also use the recording option to record meetings if the whole team was not able to attend a meeting. This was very helpful in order to avoid repeating a presentation over again.

Cons

I didn't use GTM to interact with international clients, as it requires a steady internet connection and at times it would freeze. I think that they can have better chat features and the ability to take polls.

Review Source
 
 

Matt from Trinity Church, Cedar Hill TX
Specialty: Nonprofit
Number of employees: 51-200 employees Employees number: 51-200 employees

December 2018

December 2018

I love using this product for the online video meetings!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

The ability to have a meeting with team members from anywhere and chat with them while also seeing everyone through the video.

Cons

Sometimes it is difficult to view all the things I want to see during the meeting. Wish it had some easier viewing windows.

Review Source
 
 

John from Eco Interiors Ltd.
Specialty: Consulting
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2018

December 2018

My absolute favourite collaboration platform

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

- One-click GoToMeetings. I can literally hit one button to start hosting a meeting, and then send that link out to prospective attendees. This is great for ad-hoc meetings which happen frequently in our line of work.

Cons

- File transfers can fail periodically. I found this to be the case primarily when there are multiple users in a conference.

Review Source
 
 

Wanda from Samsara
Specialty: Education
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2018

December 2018

Meeting with GoToMeeting is Easy

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Meeting with GoToMeeting is very simple. You can easily join the meeting using meeting ID. Its efficient to have a meeting

Cons

There's a lot of app like this. I used this apps regularly but sometimes this app have a debug when we used it.

Review Source
 
 

Dana from AG Dakota
Specialty: Hospitality / Travel
Number of employees: 51-200 employees Employees number: 51-200 employees

December 2018

December 2018

Very useful

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

Great and very useful product!

Pros

It is a great way to hold conference calls or use it for training purposes remotely so that everyone can see your screen and what your steps are to work through problems. It also can be recorded and saved for training purposes later or note taking.

Cons

The only thing that I would change would be the call in phone number. I wish it were a toll free number as it would make it easier for those I have calling in from remote areas where cell phone service is not the best and they don't have long distance option on their land lines.

Review Source
 
 

TJ from Settlers Hospitality Group
Specialty: Food / Beverage
Number of employees: 201-500 employees Employees number: 201-500 employees

December 2018

December 2018

Not a bad service if you use it frequently

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

Pros

Easy to use, mobile access. Make getting a Quick meeting together very easy. Helps with Efficiency

Cons

You have to pay for service, depending on internet connection or their service, fees can lag or freeze up frequently

Review Source
 
 

Debbie from The Wilderness Center
Specialty: Nonprofit
Number of employees: 11-50 employees Employees number: 11-50 employees

November 2018

November 2018

Great idea, has some issues.

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

I have used this multiple times for difference conference calls. It is really nice to be able to save travel time to meet and discuss different business issues.

Cons

I sometimes struggle to get connected to the conference call. I have had to log out and log back with the invitation number a couple time to get the program to work

Review Source
 
 

Meg from Freedom Foundation
Specialty: Nonprofit
Number of employees: 11-50 employees Employees number: 11-50 employees

November 2018

November 2018

Reliable and easy to use product utilized for semi-monthly meetings with remote staff.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Highly recommend this product.

Pros

Everyone who has jumped on a meeting has found GoToMeeting easy to use and if you are invited to attend a meeting by the organizer, there is nothing to download and no need to create an account. It is very convenient and secure. Plus, you can use your cell phone, webcam, laptop, or landline to participate..

Cons

We have been using this product for over four years to stay connected with staff who work outside the office in remote locations and have had not one complaint or issue.

Review Source
 
 

Shenandoah from Adventure Nannies
Specialty: Other
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2018

November 2018

Good free option

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

For the price, GoToMeeting is a great budget option if your needs are fairly elementary.

Pros

GoToMeeting is a simple, no-frills group meeting and video chat option that gets the job done for multi-person conversations over phone, VoIP, or computer.

Cons

A little more dated and less 'pretty' than options like Zoom, which has the integrated group and individual chat bars, allows for multiple screen shares, and generally seems to work a little better.

Review Source
 
 

John from 2600Hz
Specialty: Software / Technology
Number of employees: 11-50 employees Employees number: 11-50 employees

November 2018

November 2018

GoToMeeting is still the gold standard it web conferencing.

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

It is a known quantity and the webrtc and ptsn dial in options help to bridge international boundaries as we are a global team. Also the screensharing and video conferencing can allow for some ad hoc presentation and face time when necessary.

Cons

We seem to frequently experience audio issues with people joining and entering a 'limbo' state with one way or no audio. Also sometimes the web client can be inconsistent across browsers.

Review Source
 
 

Amelie from University of Alabama at Birmingham
Specialty: Education
Number of employees: 10,000+ employees Employees number: 10,000+ employees

November 2018

November 2018

Videoconferences that improve communication and collaborative work

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

It is a medium where the key is communication. It benefits in every way the union with the working group, in this way the constant exchange of information is reliable, fast and easy. On the other hand, we can also talk much better with customers, through live video presentations with which we present ourselves in a more direct and professional way, having a more direct and special relationship with each one of them.
This is what makes GoToMeeting special, and is that, without a doubt, it works excellently, but the union and the effective communication that is achieved with it do not have software.

Pros

Basically, what it offers is the possibility of holding live meetings anywhere in the world, either with clients, colleagues or even with members of my family. It is fluid, fast and easy to understand. In general, the video and audio qualities are excellent.
It is transparent and intuitive, perfect for collaborative work. Its accessibility counts as an important point because I can access from anywhere with any electronic device; This way I can be present at meetings in real time, when I'm not in the office.

Cons

The only drawback I can present at this time is the failure of the video conference, and this is clearly due to the Internet connection. When it is of very poor quality, I can not connect, when it is regular, the audio is delayed or the image is not clearly appreciated, but when it is excellent it works fluidly, which is the best. This subtracts points, because thanks to its accessibility I would like to have it at all hours and wherever I go, but I can only do it if I am in a lugan with fast Internet connection. Of rest I like all its functionality and in my opinion it has diverse and very complete options and tools.

Review Source
 
 

Brandon from Eco Interiors Ltd.
Specialty: Consulting
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2018

November 2018

Very easy to manage our account and invite external users to conferences

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

GoToMeeting is very easy to configure and manage our account. I can invite external users to attend conferences I setup on behalf of our team and hand off leadership of the call once it is setup. Invites can be added through Outlook and connecting from a conference room laptop is easy.

Cons

I really don't have anything bad to say about GoToMeeting. It's the best conferencing platform I've used in my time with the company.

Review Source
 
 

Samantha from Eco Interiors Ltd.
Specialty: Consulting
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2018

November 2018

Solves all of our conferencing needs

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

- Can use GoToMeeting for video conferencing/presentations, or just have everyone use it for an audio conference.
- Easy to send links via email, and once received all the participant needs to do is download the little plugin and enter their name
- Good call quality
- Can call in with either computer or phone

Cons

- Audio participants are not identified by any label other than "Caller 1" "Caller 2"
- File sharing is hidden, didn't even know you could transfer files at first.

Review Source
 
 

James from Hospitality Services
Specialty: Food / Beverage
Number of employees: 51-200 employees Employees number: 51-200 employees

October 2018

October 2018

Used a lot for group projects

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

This, to me, is one of the best meeting platforms. It's easy to understand even when connecting to someone for the first time.

Cons

Not many cons but it could be easier to connect with text during a chat with many participants. Some occasional lag but not much.

Review Source
 
 

Greg from Eco Interiors Ltd.
Specialty: Consulting
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2018

October 2018

Of all the conferencing programs I use, this is the best.

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

Pros

- Can give control of the meeting to another attendee. Very useful when someone needs to take the wheel of a presentation/drawing review
- Attendees can download a Windows plug-in and call in by computer, or by phone.
- Can share other attendees screens.

Cons

- I have nothing negative to say about GoToMeeting. I use several conferencing/collaboration platforms and it is by far the preferred program in our company.

Review Source
 
 

Karen from Eco Interiors Ltd.
Specialty: Consulting
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2018

October 2018

My favourite conferencing and collaboration software

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

GoToMeeting has always been my preferred conferencing software. Conference calls are high quality and I rarely experience connectivity issues.

Cons

I really don't have anything negative to say about GoToMeeting, it is the best conferencing software that I use.

Review Source
 
 

Shawn from Eco Interiors Ltd.
Specialty: Consulting
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2018

October 2018

Easy to setup conference calls and send out invites

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

I'm often the one setting up the calls and issuing invites to potential attendees (contractors, clients, etc.), GoToMeeting makes it easy to setup a future call and send invites to anyone in my address book.

Cons

I have no issues with the software. It's simple to setup, manage attendees whether they call in by phone or computer, and share screens/files.

Review Source
 
 

Chris from Eco Interiors Ltd.
Specialty: Construction / Contracting
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2018

October 2018

Hands down the best video conferencing service I've used

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

GoToMeeting has all of the tools we need as a design/ build firm to connect with contractors, clients and other designers. It allows real time review of drawings and permits us to instantly connect with clients without the need of an in person meeting.

Cons

A few clients have noted trouble installing the .exe file to launch the program, but we've never had an issue with that.

Review Source
 
 

Peter from Zon Engineering Inc.
Specialty: Engineering
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2018

October 2018

Our preferred conferencing solution

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

GoToMeeting is our preferred audio/video conferencing solution. It has all of the features we need, including the ability to call in by either phone or computer.

Cons

The only drawback is that when someone calls in through their phone, it assigns a "Caller 1" "Caller 2" ID. It would be nice to identify each caller.

Review Source
 
 

Ardi from Samsara
Specialty: Nonprofit
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2018

October 2018

One of the best video conferencing software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

The features of this software are interesting. Love the function and this is so user-friendly. Great App

Cons

The issued is only a stable connection. Sometimes when we are doing some conference calls. The sounds isn't stable

Review Source
 
 
 
Write a Review
Showing 1-20 of 2,609

Lindsey from NTF
Number of employees: 1 employee Employees number: 1 employee

December 2018

December 2018

Great for Screen Sharing

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

This has been the best screen sharing tool I've found for meeting with clients.

Cons

I have some clients who don't use Chrome and it looks different for them on Explorer than it does for me on Chrome.

Review Source: Capterra
 

Pardeep from Zedi
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

December 2018

December 2018

GoToMeeting

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Support

Biggest benefit to our organizations is that we can now share product showcases with our global teams in real time.

Pros

We use GoToMeetings with our local and global locations. GoToMeetings has helped us connecting our teams and save us tons of money on travel expenses.

Cons

I notice that the dashboard shows meeting organizer as User01 in the participants list, which is something I found is misleading to meeting organizer. Not a defect but definitely a room for improvement .

Review Source: Capterra
 


December 2018

December 2018

GoToMeeting just works

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality

We use it for meetings with developers outside of our organization.

Pros

Easy to share your screen, chat, see who is on the call, and record the call. Its also easy to connect audio from your computer.

Cons

To call in from a phone, you have to have the full phone number and then a 9 digit code after that.

Review Source: Capterra
 

Dominique from Lewis
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

December 2018

December 2018

Goto

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Support
Pros

It good for having conference calls and screen sharing

Cons

Sometimes it drops the video or screen share when you are on with another employee

Review Source: Capterra
 

Joseph from CyberCoders
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

December 2018

December 2018

GoToMeeting Review

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value

Very positive

Pros

Very clear navigation, easy to setup, create and schedule meetings. Very intuitive user interface. Great plug-in for Microsoft Outlook

Cons

Nothing - this is a great product!!! This product works very well. I recommend this product for any web-based conference call.

Review Source: Capterra
 

Matt from Agilis Systems, LLC
Number of employees: 51-200 employees Employees number: 51-200 employees

December 2018

December 2018

Full featured remote meeting platform

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

Industry standard - tons of users familiar with service and features

Cons

It’s not ideal for small and mid-sized companies with small meetings - much cheaper solutions out there.

Review Source: Capterra
 


December 2018

December 2018

GoTo Meeting, a great training tool

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality

We had to do a presentation to both internal staff and external. Options like skype for business was great for internal employees but would require instructions for external users. GoTo meeting made it easy, everyone got an email with easy to click on link to join meeting.

Pros

The ease of setting up a meeting with staff and vendors and not having to worry about the software and sending out complicated connection information.

Cons

nothing to complain about, the software worked great.

Review Source: Capterra
 

Martin from American Philatelic Society
Number of employees: 11-50 employees Employees number: 11-50 employees

December 2018

December 2018

GoToMeeting Prevents Having to Go to Meetings

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I use GoToMeeting at least weekly to handle incoming and outgoing tech support, to hold meetings on complex projects involving team members across the country and preview larger seminar presentations. The service is always reliable and provides very good quality even with I have lower bandwidth available. From my observations, it is a near standard in the world of online meetings and communication.

Pros

GoToMeeting Is easy to use and provides very good A/V quality. The service works on desktop and mobile devices and enables quick set up of one-time meetings as well as management of recurring conferences.

Cons

While I appreciate a steady growth plan, it seems that the Mac application is updated constantly. I have to set aside extra time before meetings to make sure the software updates are installed and functional. A minor frustration but it seems to happen frequently.

Review Source: Capterra
 


December 2018

December 2018

Great for remote meetings

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

I use GoToMetting at least every month as a user to attend webinars or remote meetings. I like the fact that you can use it pretty much from every device. I even join a netting once from my iPhone while I was traveling and it worked flawlessly.

Cons

So far there is nothing to dislike. Sometimes you might have connectivity issues but I believe it depends on your network and the presenters connection.

Review Source: Capterra
 


December 2018

December 2018

I have used GoTo Meeting for awhile now

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Support

This is something that is helpful for a business like mine where everyone crowd-sources ideas.

Pros

I like that it is simple to log into and has the ability to screen share but also video share.

Cons

It is a bit low quality of video but it does its job.

Review Source: Capterra
 


December 2018

December 2018

Used for Remote Software Training.

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality

It has allowed for better communication with our customers who are not able to meet in person.

Pros

The best thing about the software is that it allows us to conduct software training remotely with customers all over the country. We can set recurring meetings for weekly or custom training calls, so we can fire up a meeting room in a matter of seconds. Allows for screen shares, chat, and recording. I also like that it provides a conference call line that can be used in conjunction with the screenshare or separately if you need to just talk over the phone. Webcam sharing is available too, although I haven't used it as much.

Cons

The only thing that gets tricky sometimes is changing the presenter over, or having a different user share their screen. In addition, we have had a few situations over the past few years where the software has had an outage during a scheduled meeting time.

Review Source: Capterra
 

Brian from Data Management Inc
Number of employees: 11-50 employees Employees number: 11-50 employees

December 2018

December 2018

Does what is expected, but there are better options at lower prices

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Im often brought into meetings to trouble shoot quality, and issues with features working as expected

Pros

this software provides all the features that you would expect in a meeting software, It works as long as you know where all the buttons and such are.

Cons

Layout change often, and there seems to be issues with some users with he download required for desktop sharing.

Review Source: Capterra
 

Desiree from Freelance
Number of employees: 11-50 employees Employees number: 11-50 employees

December 2018

December 2018

Good value

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

Decent value for the money, works well on all systems

Cons

Difficult to change plans. Could not pay over internet to increase plan to support more users in the throws of starting a webinar.

Review Source: Capterra
 


December 2018

December 2018

Great for helping others

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

It is great! I have used it for video conferencing and allows you to do screen sharing as well. Additionally, you can give others control of your monitor so they can control things to fix things or give access to different programs.

Cons

Most of the time you don't need all of the features that GoToMeeting has.

Review Source: Capterra
 


December 2018

December 2018

Reliable as a business webinar tool

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

Quality is good and nice reliability. Downloaded app makes it more reliable than online options

Cons

For less tech orientated clients, downloading software can be a road block

Review Source: Capterra
 


December 2018

December 2018

Gets things moving

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality

Overall I think this works well. I use MAC (Firefox) this may also be a reason for glitches.

Pros

Easy to set up, load, connect, join. I like the control the administrator has and the speed at wich you can go through slid shows. The sound quality is good. The video quality is good.

Cons

There are times the program freezes. Probably due to the internet connection or number of people attending.

Review Source: Capterra
 

Kimberly from Anacapa Tech
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2018

December 2018

GoToMeeting Review

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value

This program helps out when our home office has meetings with out of state employees and customers.

Pros

I like the GoToMeeting software for several reasons. Set up is easy, connecting is a breeze, and options are available to meet all your needs.

Cons

We have yet to experience any problems are difficulties

Review Source: Capterra
 


December 2018

December 2018

Great for Virtual Teams

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

good, easy to use. like the features

Pros

Pretty easy to use for virtual team meetings or to recruit

Cons

can be very finicky, service in video not always great

Review Source: Capterra
 


December 2018

December 2018

GoTo Webinar

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The best thing about this app is that it is versatile. You can use it anywhere on any device with ease. It allows you to be able to connect with multiple people without the need to share screens/video. You can use it like a lecture/webinar

Cons

The desktop version doesn’t allow you to mute the sound. Or adjust the sound without changing the source of the voice recording.

Review Source: Capterra
 

Megan from Plansmith
Number of employees: 11-50 employees Employees number: 11-50 employees

December 2018

December 2018

Good but pricey

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

The software is pretty easy to use and is reliable.

Cons

The price tag is high and it doesn’t have all the capabilities (or at least on the surface) that some of the other modern webinar softwares do.

Review Source: Capterra
 
 
Write a Review