About Teamgo Visitor Management

Teamgo Visitor Management is a cloud-based solution suitable for businesses of all sizes. It is appropriate for all industries and serves clients globally. Core features include front desk reception, badge printing, automatic notifications, emergency evacuation lists and reporting tools.

Users can manage visitor arrivals and departures at multiple terminals through one user account. Teamgo can support facility security by monitoring visitors in real time. Other features include visitor pre-registration, QR code integration, profile management, activity logs and image capturing.

Teamgo terminals allow visitors to sign in without staff oversight. Users can access real-time activity logs, emergency evacuation lists and book meeting rooms for guests....


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Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 10

78 Reviews of Teamgo Visitor Management

Average User Ratings

Overall

4.40 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.0

Ratings Snapshot

5 stars

(41)

41

4 stars

(27)

27

3 stars

(10)

10

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 78 results

June 2016

Alex from Applied Satellite Technology Ltd

Verified Reviewer

Company Size: 51-200 employees

Industry: Telecommunications

Time Used: Less than 2 years

Review Source: GetApp


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

June 2016

Fantastic Budget Check-In software

We've been using this software for a little over a year now. The application has grown and developed alot in this time and we've had a lot of support with any issues we encountered. Features have grown out of our recommendations, and overall the developers are very responsive.

Pros

* Cheap * Easy to setup and easy to use * Lot's of customisation abilities *

Cons

* Sometimes times out, requires at least a reboot of the application at least once week, which isn't a massive issue, just means it can't be left unattended permanently.

August 2016

Ellis from RGE Group

Company Size: 501-1,000 employees

Industry: Consumer Goods

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

August 2016

Surprisingly powerful, very reliable and great value for money.

From the date of implementation his system has been exceptionally useful for us as a business. It has been very reliable the entire time and has allowed us to be without any personnel in the reception areas at our sub-sites. With a difficult layout at certain admin-limited sites, this system has given us the professional and functional solution with huge savings over a manned reception. The ease of use, badge printing abilities and general professional appearance has received countless positive comments by visitors.

Pros

The notification system is very easy to set up and most importantly, it works every time. Employees receive an SMS and an email when their visitor signs in, and this has proved very useful for all employees. The management user interface is very easy to navigate and once you've got it up and running, it's very handy being able to set all iPad terminals to use the same layout, regardless of their location.

Cons

It would be useful if the notifications sent out to personnel could be customised by the users (myself, for example) so messages can be tailor made for specific sites (or divisions of a company trading under a different name, for example). It also allows a visitor to sign in without selecting an employee which does mean some slight confusion at times, so it would be handy to be able to prevent the system from signing a visitor in until they have entered the employees name they are expecting to meet.

Response from Go Reception

Replied August 2016

Hey Ellis! Thanks for the review here, love your suggestions we seem to be thinking alike! Many new features on the way we hope to see you use in future releases this year. Many thanks.

December 2015

Stuart from John Crane UK Ltd

Time Used: Free Trial

Review Source: Capterra


Ease-of-use

3.0

Customer support

4.0

December 2015

Great - but still work in progress / In Development

Good, does what it says. Good emergency evacuation web access and host notification works well. Screen design and use of your own backgrounds nice touch. Good value for $ compared with other 'corporate' systems Areas for further development: - Pre Registration - Needs to be more of a 'pre-induction' than current. We want to pre print badges and have them ready for large parties - rather than (as now) having to 'invite' visitors in a calendar invite - Labels - If you just have a thermal label printer then this functionality is basic within the app with set fonts and lable size. It needs to be able to import Brother PTouch formats. Also needs to have option of just printing date without the time of arrival - what visitor wants everyone else to know on their badge that they arrived late!? - QR codes - Need to be able to allocate these to regular visitors to site, rather than only having them for the hosts - Video - Need some way in the induction page to embed a video as a lot of Companies want to show this as part of a visitors induction - Sign in Page - the std iPad QWERTY keyboard covers a lot of the input screen, makes use of the keyboard for 'Done' more enticing than the applications 'done'

Response from Go Reception

Replied December 2015

Stuart thanks for the feedback this is great input. We innovate through customer interaction, we will consider all your points here! Thanks for the review!

April 2017

S from Landmark

Company Size: 201-500 employees

Industry: Farming

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2017

Highly Recommended

We have been using GoReception for 15 months now and have found it invaluable in assisting with our visitor management. The features of the app are many and varied, including visitor arrival notification by email and/or SMS, printing of name badges, evacuation lists, photos of guests, booking of meeting rooms and company vehicles, just to name some and all or only a few can be used as is necessary for your companies requirements. Visitor information can now be kept confidential, a problem we had in the past before using the app. Visitors have found the app easy to use and we have customised our welcome screen with a professional slideshow of photos relevant to our industry. Navigating and setting-up host information in the administration dashboard is simple and uncomplicated. Any support issues have been responded to and resolved swiftly by the team and feedback has been taken on board and implemented. Management from our head office have been impressed with the modern visitor management system and are keen to implement it when they move to their new premises soon.

Pros

It's features and ease of use

Cons

Nothing really

Response from Go Reception

Replied April 2017

Hey Sue, well what kind words! It's been great working so close with yourself and the team. Your continued engagement has helped shape the product for other customers like you over the last year. Multi location is one of the core functions of Go Reception, so we can keep growing together!

April 2017

Bill from Nabtesco Aerospace

Industry: Airlines/Aviation

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

April 2017

Using for years

I have been using this software for years and outside of the little bit of learning curve, the software has been working as advertised. Could not be happier...

Pros

- Ease of use and setup - Available features

Cons

- No iPhone app available (yet) for end user management and notifications

Response from Go Reception

Replied April 2017

Great feedback Bill thanks so much. We will have companion apps out soon once we update to the next major release! Look forward to working together further with Go Reception.