iLobby Software


 

iLobby is a cloud-based visitor management solution that is suitable for businesses of all sizes in manufacturing, education and government sectors. The key features of the solution include visitor registration, notifications, legal document signing, badge printing, visitor dashboard and reports.

Additionally, iLobby offers image capturing, pre-registration, QR codes for frequent visitors that allows them to use the badge issued during the first visit and evacuation alerts. It helps users by generating daily, weekly or monthly visit reports which can be used for audit purpose and compliance adherence. The solution also provides an offline mode to the users for operation in zero internet connectivity situations.

iLobby offers multilingual support and can also accept multiple modes of payment. It offers a mobile application for iOS and Android devices.

iLobby offers services on a monthly subscription basis that includes support via email, phone, FAQs and through online chat.

 

iLobby - Reception page
 
  • iLobby - Reception page
    Reception page
  • iLobby - Notification preferences
    Notification preferences
  • iLobby - Multi-language support
    Multi-language support
  • iLobby - Emergency evacuation alert
    Emergency evacuation alert
  • iLobby - Phone notifications
    Phone notifications
Supported Operating System(s):
Web browser (OS agnostic)

12 Reviews of iLobby

Showing 1-12 of 12

 

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https://www.softwareadvice.com/visitor-management/ilobby-review/

Ron from Payoneer
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

October 2018

October 2018

Thumbs up for iLobby

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Overall very good experience through out the process, starting with the presales < deployment > support

Pros

Very easy to deploy
Great support
Global usage in several sites with same management platform
Good cost effectivness

Cons

Not realy. The system is doing a good job.

Review Source: Capterra
 


October 2018

October 2018

Manage your meeting room

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

- Best tool to show your meeting room availability based on real time.
- Option to book meeting room from device.

Cons

- Should have option to manage 2-3 meeting room (if rooms are adjacent to each other).
- User authorization before booking meeting room.

Review Source: Capterra
 


September 2018

September 2018

iLobby makes visitors feel at home

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

My team implemented iLobby as a way for visitors to be accounted for and organized. It was effective in doing so!

Cons

There were two minor glitches that came about in the main interface, but the customer service was quick to fix our problem.

Review Source: GetApp
 

Sergio from Coachella Valley Water District
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

September 2018

September 2018

iLobby

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The system has been easy to setup and during our configuration process, iLobby Support was very helpful and responsive. The web portal is also very easy to use and provides a nice overview of our daily visitors.

Cons

So far, we have not found any real cons to the system. It does what we need it to do.

Review Source: Capterra
 

Alexander from Apple Day Care
Number of employees: 51-200 employees Employees number: 51-200 employees

August 2018

August 2018

Great company to do business with!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Our overall experience has been amazing. I am confident that the iLobby team will fix any issues that arise. We have had a couple changes that needed to be made and we’re helped within the day.

Pros

iLobby has really helped us streamline our visitors that come to the office. We needed to customize a couple entry fields and I emailed our account rep, he answered within the day and the customizations were done within the day as well!

Cons

I would like to see a better ETA for our next device that we are adding. The last package came a day late.

Review Source: Capterra
 


August 2018

August 2018

Amazing experience and top notch service

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Having the ability to monitor all my visitors from the online portal is by far the best feature for me. It allows me to keep track of everyone and maintain a safe environment

Cons

I would like to see some intergration involving parcel deliveries. To be notified when a package arrives would assit i. The company running smoother

Review Source: GetApp
 

Elan

August 2018

August 2018

Futuristic and Easy

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

We like the fact that administration can now be better utilized towards other tasks. Having iLobby in our facility transcends a message to our visitors/clients that our company is a step ahead of its competition with such a forward-thinking platform that is not yet been seen in our industry. Our clients love the simple and easy to use iLobby sign-in process and that makes us happy; seeing our clients happy. The customer service team is very friendly and always available, which was a big plus for us when we had urgent questions that needed to be answered right away.

Cons

Not sure if we would have any constructive criticism to note, overall we had only a positive outcome with the iLobby team. Very pleased.

Review Source: GetApp
 

Adam from Holy Infant School

April 2018

April 2018

Great way to keep your business safe

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I think this program is a great thing! As a school, we are constantly focusing on safety and this program offers that. Our school campus is vast and there are many locations where someone could go, that knowing exactly who is in the building is important.

Cons

I wish this program was a lot cheaper. There are so many features that we wouldn't need that it's hard to justify the amount of money, per month. I'm not saying that I'm putting a price on safety, but a price on features.

Review Source: Capterra
 

Roman from NightGolf Inc.
Number of employees: 11-50 employees Employees number: 11-50 employees

August 2016

August 2016

Excellent product, using it at all of our 8 locations.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

iLobby team was great at helping us setup the product and customize it to our needs. We love the fact that it runs on a 23" screen (the only system that found to have a large screen option).

Pros

Flexibility and willingness to customize the system to our needs. Support for large screens.

Cons

The self help setup is not as easy as some of the other products we tried but its overcome by fast responses to all of our requests.

Advice to Others

If you need a simple replacement for a paper log book, there are many other products that do the trick. If you need something customized, this is the best solution by a mile.

Review Source: Capterra
 

Roman from INKAS Group
Number of employees: 201-500 employees Employees number: 201-500 employees

August 2016

August 2016

Great tool that saves you money

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
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Support

Great tool! Simple to use. Great ROI. It was my first visitor management tool I used and looks like it will remain the last one.

Pros

Simple implementation.

Review Source: Capterra
 

David from Inkas
Number of employees: 201-500 employees Employees number: 201-500 employees

July 2016

July 2016

Like this product

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Easy to use, quick aqusition and installation, great tool to manage traffick of visitors and contractors,

Pros

Easy to implement, saves time for everyone, beneficial in many unexpected arias

Advice to Others

Suggest additional functionality - face recognition

Review Source: Capterra
 

John from Grasshopper Solar
Number of employees: 11-50 employees Employees number: 11-50 employees

June 2016

June 2016

Less money for more features

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I clean user interface, packed with features. Very friendly customer support. Staff is friendly and am pleased with ease of use.

Pros

good value, easy user interface, top notch customer service, easily customized

Advice to Others

highly recommended for all applications

Review Source: Capterra