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Web browser (OS agnostic)About BreezN by Veristream
Veristream offers a cloud-based visitor management software, BreezN, which allows you to track and monitor all of your visitors and vendors. They cater to businesses of all sizes, across various industries, including enterprise companies with multiple locations across the world. Core features include full visibility of your facility, increased physical security, improved workflows, and better visitor experiences.
Visitor sign-in options include scanning their pre-registered QR code, scanning their driver’s license, or manually entering their information on the iPad kiosk. The visitor then gets a printed ID badge which can contain customizable information based on the visitor type you have created. The host receives an instant notification via email or t...
46 Reviews of BreezN by Veristream
Average User Ratings
Overall
4.46 / 5 stars
Ease-of-use
4.5
Value for money
4.0
Customer support
4.5
Functionality
4.0
Likelihood to Recommend
Not likely
Very likely
May 2019
Philip from The Original Bradford Soap Works, Inc.
Company Size: 201-500 employees
Industry: Consumer Goods
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
4.0
Customer support
5.0
Functionality
4.0
May 2019
Visitor Management made easy and efficient!
We solved a couple of issues with this system: First, visitors are now controlled upon arrival. IN other words, they aren't wandering around and indicating that they are visiting a person who might not have been aware that someone was coming to see them. in addition, it made our employees who receive visitors on a regular basis to be accountable for their visitors. It was a "win-win" for our organization.
Pros
It allows anyone with incoming visitors to pre-register them in the system. Once the visitor arrives, our security guard simply clicks on the icon indicating they've arrived, provide a badge and send them to the person being visited. It's really that simple...
Cons
I can't think of anything, in particular, that I don't like. I haven't had any issues and, if I did have any, the product support is amazing!
Response from Veristream
Replied May 2019
Thank you for your review, glad it has been deemed a "win-win" for your organization!
May 2019
Will from AMBSE
Company Size: 501-1,000 employees
Industry: Entertainment
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
4.0
Customer support
5.0
Functionality
5.0
May 2019
Veristream Review - iVisitor
Overall we have had an outstanding experience with Veristream. The support as well as the product has been top notch.
Pros
iVisitor has been a great piece of software for our organization. We have numerous sites throughout our company and all have been implemented seamlessly. This product has enabled us to better manage our visitors while also increasing our security.
Cons
Early on we ran into issues with the user image quality on the badges that were produced. This was remedied by using an alternate camera than the one provided with the product.
Response from Veristream
Replied May 2019
Thanks for the review and for being a loyal customer! ?
May 2019
Anonymous
Verified Reviewer
Company Size: 51-200 employees
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
5.0
Customer support
5.0
Functionality
3.0
May 2019
Simple Solution
This software solves a problem for us, at a super reasonable price. It's essentially a set-and-forget piece of our day-to-day, and we have very rarely had to pay much attention to it - which means it's doing its job! Customer service has always been responsive and helpful. The software isn't fancy by any means, but it's more than capable of doing what it's supposed to do.
Pros
Very affordable guest badging system, works consistently, easy to use.
Cons
Not robust, not the most straightforward navigation.
Response from Veristream
Replied May 2019
Glad you've had a positive experience with our software and customer service! Thank you for the honest review!
May 2019
Paul from Hines
Company Size: 1,001-5,000 employees
Industry: Real Estate
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
3.0
Customer support
2.0
Functionality
4.0
May 2019
Satisfied but not impressed
Overall I'm satisfied with the product but wish it was more consistent. It is a very easy to use platform.
Pros
Ease of use on the platform. Nobody has any issues understanding how to use it.
Cons
Troubleshooting veristream outages. Happens to often when ivisitor freezes for five minutes because of an outage (diagnosed as an off site issue).
Response from Veristream
Replied June 2019
Sorry you've experienced such inconsistency with our iVisitor software! We're proud to say we've been able to maintain a 99.97% uptime, exceeding the industry standard for SaaS of 99.8%, but we know some things will happen and we do apologize for that. For instance, this month, there was a known issue with Microsoft Azure's Cloud Services, and all vendors, everyone from Netflix and our company were affected. While these incidents are rare, we're doing our best to make sure our customers feel minimal impact during these times. From the application side, iVisitor has been fairly stable during the course of 2019. If your building uses any type of Access Control integration, there could be a slight delay when passing information from iVisitor to your access control device. If you suspect that issues are due to the communication between iVisitor and your access control server, let us know and we'll be more than happy to conduct live speed tests with your team!
December 2018
Bruce from Arconic
Company Size: 201-500 employees
Industry: Design
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
December 2018
Reps very helpful
Reps called to check and see how we are doing at Arconic she is very helpful and knowledgeable very nice lady
Pros
Very simple to use for me and the other officers to ise
Cons
We have been using IVisitor since I have been here great tool
Response from Veristream
Replied December 2018
Thanks for the positive review of our iVisitor platform and the kind words about our reps! Customer service is important to us - we truly care about your success! ~Veristream