Proxyclick Software

Overall it's been a great experience, very reasonable priced, and definitely an improvement from what we had before.

Pros

Not only does it look nice, it functions well. Everything from the guest check-in experience, to the cloud interface for staff, and the receptionist being able to provide an extra level of service is great.

Cons

Sometimes if you restart the device you're using for the Kiosk you have to re-enter the authorization code on it. But that's not a big deal.

From clients, to employees, everyone has loved this software and thanks to Proxyclick it has made the hassle of signing in such a breeze now. Our employees love that they get notified when clients have arrived, our HR department is happy that we officially have a sign-in sheet where names are legible, and accurate with dates and times. This was a big issue before with using just pen and paper. I have researched many companies online and I am very pleased with Proxyclick. The option to choose the paid version and free version is great as well, they are committed to the customer either way and that says a lot about the company. Every client that comes in and enjoys the iPad sign in app, I give the name "ProxyClick" so hopefully they can incorporate it at their office as well. Last but not least, any issue that I've had, the Proxy team has been 100% supportive. I especially want to shout out to support team who did not stop till they resolved our issues. I could not be happier with the software and the team! A big thank you Proxyclick from SafeKick Americas!

Pros

What I like most about this software is the ease of use. It was so easy to set up, and very user friendly.

Cons

I have yet to find something I do not like about this software, seriously, what is there NOT to love!

Pros

Because of my Security work within my functions is to monitor the access of people to the facilities to maintain a good flow of people entering and leaving, this application allows me to elaborate the control of daily visitors as well as the hours that will be within the company, I can add information about them the system tells me in an individual way when the time of permanence expired.

Cons

Is an application of easy use, offers various functions to retract as much information as possible from visitors and save them in the database, allows a quick search of people who want to locate within the company, offers calendars to keep specific news of equal way is synchronized with my electronic mail where I can go receiving each of the notifications.

reception desk staff planning. Ease of interaction with guests, biggest plus is the feel of the visit, starts off great as we are a tech company with great tech at the front door

Pros

We can roll this system out to our Global Offices easily when we are ready. Great looking hardware, impressive style. Eyebrow raising and impresses your guests when they visit.

Cons

Nothing really negative to say about the entire set up, only thing is that you need 100% staff commitment to use it.

I have been allowed to get a better control of the people who enter the company, the system allows a quick search of any person who enters the company as well as control the permanence within the facilities.

Pros

For my security work every day many people enter the company this application has helped me a lot in maintaining control in my department, requesting information from people when entering the company and entering them into the system and using the notebook to control the people were left behind!

Cons

The only disadvantage is that you must have internet to use it from the rest. It is a good tool for control in my work. It works excellent for me.

Pros

Proxyclick has eased the process of collecting data from visitors visiting our office space. The chat support for Proxyclick is awesome and instantaneous to respond to all enquiries always.
The major benefit we have gotten with Proxyclick personally for me is more respect for the privacy of people visiting our offices. In time past ,when we still made use of logbooks , it was very easy for new visitors to quickly scan through the list of people who had entered our offices for the day. This has now been eliminated with Proxyclick.

Cons

The "sign in"/ "sign out" options on the homepage can be made more visible to users. Apart from this minor glitch ,I think Proxyclick has so far done a good job.

Pros

Perfectly intuitive ,I love the feel and aesthetic of this application. It gives my organization a professional look and presents us to new visitors as a very organized firm.
Since switching to Proxyclick this year ,we have been able to better manage and record visitor visits easily. Proxyclick has also reduced the workload on the receptionist,as she no longer needs to run around with a visitor registration book ,and we have received great feedback from visitors to our office.

Cons

Proxyclick is only available on the Ipad and Iphone as of the moment. I am not an IOS fan and cannot wait to use this on Android Smartphone/

Pros

Check-ins are faster with Proxyclick and all the data is available on the web view that you can set up yourself.

Cons

Sometimes it takes a little too much time to go from screen to screen but other than that is been great.

Pros

Easy to use for visitors. Most visitors like Proxyclick. Quick and good answers from your customers service. The Proxyclick portal is also easy to use for administrators.

Cons

Many visitors do not like the photo taking and skip is mentioned in very small text. Many also do not like that they have to enter e-mail and mobile number. They react to the fact that they have to spend time on entering so much information. Would like a quicker way and maybe choice if they do not want to enter e-mail adr. or mobile.

Easy managing of our visitors

Pros

the look and feel is very modern. Has been very stable. Alot of nice features. We use it on a daily basis with a Printer attached and it works great.

Cons

Not to much to say except would be nice if they could add support for Aerohive wifi integration for a better price

Easy log ins for our guests!

Pros

They are so simple and easy to work with! All the features are great! And a major plus is their badge printing! Easy to customize and can easily change what features we want printed! And last but not least, their customer service is superb! Team has been patient and a huge help with ANYTHING we ask him! PROXY CLICK IS THE BEST SOFTWARE WHEN IT COMES TO SIGN INS!

Cons

Nothing that I could think of, Maybe would be better if their texting feature would become available soon!

Pros

Very robust software. We found there are more features that we need, so we're able to choose what to use. Bulk uploading user data is a great help, and managing multiple locations is easy.

Cons

No flaws have been discovered yet. Initially setting up the iPad can be tricky, but our IT department got it working within an hour.

Pros

It easy to to use for both visitor and company. It looks really great out of the box. Clean UI and administration. The customer support and dialog with Proxy Click is world class.

Cons

Cant really think of any cons, any type of feature request i would like i have been told its actually on the road map for the system.

The Free Version its a nice start

Pros

Easy setup and deploy. Less than 15minutes and you are ready to start working. Great alerts to email and sms. Simple dashboard view. Integrations with Outlook and Google calendar its great feature. The kiosk app is user-friendly to the visitors, fluid to work with.

Cons

Only works in IOS. You are forced to buy an iPad to work with Proxyclick. In the free version the feature that we needed the most was not included, the badge printing feature.It´s the most important feature for control the visitors in your company. Other languages only upon request.

Pros

Proxyclick is very easy to use for the visitor, the receptionist, the host and administrator. The workflow is very powerful. The ability to track and report on visits and host is really useful. The visitor photo is great for letting the host know what their visitor looks like, making it a warmer, welcoming experience. The help available on the website is really good.

Cons

An increase in the number of custom fields/questions would be very helpful. More space for workflow objects would be good too.

Pros

clear straight forward does as it says on the tin... basic and very easy to use for the customer which is essential for busy office

Cons

The lack of ability to pre book and print labels for parties that are visiting the following day/s.. you can insert a group and pre date them but the only option to pre print them is by checking them individually. Which in some cases is the night before and this date appears on the label and they are registered to be on site that day

Pros

Overall VMS functionality and feature sets. Compared four other VMS vendors based on our requirements, before selecting Proxyclick. Used trial period for three weeks and easily upgraded to the Large plan. Proxyclick was not the cheapest nor the most expensive. Their Help Center is very well done, informative. Support team is very responsive...online chat or phone. Very easy to setup. Used manual load for user provisioning instead of LDAP. Single Sign On (SSO) SAML was easy to setup. Integrates very well with Outlook Calendar and Email, Skype for Business, and SMS for scheduling and notifications. Not using Agreements, use of OneDrive was not necessary.

Cons

Manage Custom Screens interface was troublesome for us in the beginning and took some to do work with it during the trial period. We had to rebuild the sequencing for any custom screen changes. Was not a major issue. Could be more work if we have chosen the use of Smart Rules and more custom screens. I expect this will be improved. Proxyclick appears to continuous improve the functionality and ease of ease for their customers.

Pros

Visitors really like the ease of registration and ability to shorten future sign-ins. Ability to pre-register visitors, individually and as groups.

The functionality is really good with the paid plans although too expensive for our basic needs. Adding an add-on option for items like badge print or text messaging would be useful in our situation.

Pros

Ths initial setup was quick and easy. The functionality is really good with the paid plans although too expensive for our basic needs.

Pros

Visits can be quickly noticed down. Whithin a phone call you can edit or even create a new visit. I do like the desingn of the program since its easy to understand.

Cons

I dont realy know the weaknesses about the software since I am only using it for creating my visits. Maybe there should be a funtion that you can view visits within your department? But I dont know if there already existing a similar function