



Dashboard




Supported Operating System(s):
Web browser (OS agnostic)About Proxyclick
Proxyclick is a cloud-based visitor management solution suitable for small, midsize and large enterprises. Key features of Proxyclick include visitor registration, instant pictures, badge printing, instant notifications and reporting.
Proxyclick enables users to manage visitors, build their brand image and ensure the security. Other features of the solution include QR support, badge customization, access control, visitor pre-registration, user permissions, data protection and safety checks.
The kiosk application allows visitors to check in, print badges and send out notifications to the people they are visiting. Users can manage visitor lists, information and employee lists using the visitor dashboard feature. The solution offers integration with Micr...
Dashboard
Supported Operating System(s):
Web browser (OS agnostic)Average User Ratings
Overall
Ease-of-use
4.5
Value for money
4.5
Customer support
4.5
Functionality
4.5
Likelihood to Recommend
Not likely
Very likely
November 2017
Mark from IFM services
Time Used: Less than 2 years
Review Source: GetApp
Ease-of-use
5.0
Value for money
4.0
Customer support
4.0
Functionality
5.0
November 2017
An enhanced visitor experience driven by the team's insatiable appetite to innovate!
Pros
Above all I am most impressed by the continuous innovation that accompanies a Proxyclick installation - it just doesn't ever stop and in my mind demonstrates just how committed and passionate the team is about their product. Proxyclick has elevated visitor management well beyond the simple act of registration... and incorporated notions of security, health and safety, brand promotion, customer communication and privacy. It is also the most globally-minded system we have found on the market... not just by incorporating multiple languages but also by paying special attention to the importance of design. The result is that users of any nationality can use Proxyclick very intuitively (at the kiosk or in the back office). The set up is simple, and the settings are very configurable (without adding needless complexity) to give administrators the flexibility required to customise the product by client (eg, personalised visitor badges or registration flows etc.). In an age where digital technology threatens to eradicate the role of people... it is very refreshing to have a digital technology on the market that compliments our teams' efforts on the ground and ensures they can deliver a more dynamic visitor experience where human interactions thrive.
Cons
Personal data, privacy and data security concerns are an ever-present concern for us and our clients. Not only do we need to contend with the threat of cyber attacks but also being compliant with new legislation (eg, the EU's General Data Protection Regulation). Proxyclick - as with all SaaS products in the marketplace - will therefore need to take their product to the next level to ensure it stays a best-in-class solution.
August 2016
René
Time Used: More than 2 years
Review Source: GetApp
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
August 2016
Proxyclick - Must have for Frontdesk
I am René Verhoef, 25y old and a active user of Proxyclick. my first experience with Proxyclick was implementing it for the company i worked for, as IT specialist i found Proxyclick very user friendly, the interface & information available on the website are very easy to understand, but as IT specialist there is enough in dept data to work with. This makes Proxyclick a unique tool for both the new and experienced employees of a company. The proxyclick expirience leaves a satisfied visitor, and saves the frontdesk a lot of registration time, this is why it pays itself back within weeks of use. on top of that it gives the Building service a unique enmergency list that's always up-to-date and user friendly, this alone is worth the buy. iv'e saw Proxyclick in company's from 10 to over a 100 employees, even as replacement for a frontdesk/reception. there is a lot of room for this tool to be a Must have for companys.
Pros
Professional user expirience Enmergencylist + App Notification SMS / E-mail on arrive Visitor badge / security by photo friendly user interface very helpfull support desk
Cons
Automatic graph (e-mail) each month with a top 5/10 of visited company's, or wich employee had the most visits etc. default no option for migrate the employee's(from other software) to Proxyclick enmergency list - it is posible when letting the employees sign in through proxyclick, yet not perfect.
January 2017
Brandon from CyrusOne
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
3.0
Value for money
4.0
Customer support
4.0
Functionality
3.0
January 2017
Good, but not perfect
I've been an administrator in our company's proxyclick for the past couple of years. Overall there have been vast improvements to the system which i like such as the design and layout. The ability to check people in/out and see real time status has been a life saver. The underlying issues i continue to have with our site security offices are the recurring visits. When a recurring visit is input for an individual/group, the very first day of the visit shows all of the pertinent information needed (i.e. type of access, company visiting, etc). However, all other days of that set recurring access does not show the same details needed. This forces the user to go all the way back to the original start date of the access in order to find out the information, which can be very time consuming and frustrating on an extremely busy day. I would like to see that improve. Another frustrating area from an admin standpoint is the entry of colleagues into proxyclick. This feature is fine if you have an individual only needing to be added to one site, but if you are needing to add a colleague to more than 30 sites it's a bit of an arduous task having to click 'Add Colleague' after clicking under every single location. If there is a way to have an 'Add Colleague To All' option, that would make this new year so much better.
Pros
Please see my overall experience comments
Cons
Please see my overall experience comments
January 2018
James from MassMutual Long Island Metro
Company Size: 51-200 employees
Industry: Financial Services
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
4.0
Customer support
5.0
Functionality
5.0
January 2018
We use it in multiple offices and never had a major issues.
Was able to have receptionist leave their desk without having people need to wait at an empty desk helpless.
Pros
Text message notification. The ability for the guest to receive an e-mail that contains our wifi password.
Cons
The e-mails are sometimes slow to come through, but other than that not a lot. The delivery option (which is new) could be simplified to just be a single click, but its all nitpicker stuff.
Response from Proxyclick
Replied January 2018
Hi James, thanks for your review and feedback. Can you please send us an example of a slow email so we can analyze? Normally emails are delivered 1-2 seconds after processing. What we also witness is that they can be slowed down by anti-spam software installed at our clients, hence the importance to white list Proxyclick. And, thanks for the suggestion of the delivery option ! We plan to further improve the feature based on client feedback. So thank you!
August 2019
Julie from Tomra Canada
Company Size: 51-200 employees
Industry: Renewables & Environment
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
August 2019
Making my job easier!
The experience is lovely! Our guests are super impressed with "our technology". They all want to have more info about it. It reflects the type of business we are!
Pros
Being at the reception of the building on top of many other tasks, Proxyclick made my job easier by "finding" the hosts for me. In the past, I used to have to call on office phone, then text, then call on cell phone, then try email and/or walk around the office to find the hosts.
Cons
Some customs screens can (and certainly will!) be more customizable. Ex. we have bilingual (french and english) guests and my custom screens requesting permission to include them in our mailing lists has to have both languages on it bacause we can't make one french and one english depnding on the chose language.
Reasons for Choosing Proxyclick
Price and simplicity. Also the call I had with the rep (I forget her name!) was very helpful!