About The Receptionist for iPad

The Receptionist for iPad is a cloud-based visitor management solution that serves businesses of all sizes across all industries. The primary features of The Receptionist are visitor logs, visitor badges, visitor notifications (via SMS, email and Slack) and two-way communication with visitors.

The Receptionist offers legal agreement signing, delivery management, visitor photo capture, and the ability to create personalized workflows for your various visitor types.The solution offers hardware features like iPad, floor or desk stand, enclosure, mounting hardware an badge printers. These can be bundled with the solution depending on the plan purchased. It also complies with industry standards ITAR, C-TPAT, FSMA and PCI.

Users can also customize the appea...


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Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 10

227 Reviews of The Receptionist for iPad

Average User Ratings

Overall

4.77 / 5 stars

Ease-of-use

5.0

Value for money

4.5

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(179)

179

4 stars

(44)

44

3 stars

(4)

4

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 227 results

October 2018

Jimmy from Chegg Inc.

Verified Reviewer

Company Size: 501-1,000 employees

Industry: Internet

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

October 2018

Nice Visitor Tracking Application

Pros

This application is very light and can be installed easily. It is a very simple application using which we can track visitors and also check who is expected to visit on a particular day

Cons

There are no cons. This is a very small application and everything has be thought of

Response from The Receptionist

Replied October 2018

Hi Jimmy, Thanks so much for posting a review about The Receptionist for iPad! I am so happy to hear that the application is working for you and Chegg Inc! Please don't hesitate to reach out to me personally if there is anything I can do for you. Sincerely, Andy Alsop, President andy@thereceptionist.com

April 2020

Jeff from Star Pipe Products

Company Size: 201-500 employees

Industry: Wholesale

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

April 2020

Nice sign-in solution

It's slick, and it looks professional up front. Customers are kind of impressed, which is nice.

Pros

We use The Receptionist to allow visitors to sign in (and print visitor badges) on an iPad. It works really well, and notifies our users by SMS and email when they have a guest who has signed in.

Cons

Would really like to see it integrate with UPS, FedEx, and USPS tracking for package arrivals/notifications. This would make it much more useful to us. We're still doing packages on a paper log.

Reasons for Choosing The Receptionist for iPad

We looked at several, and this seemed to have the best features for the price.

Response from The Receptionist

Replied May 2020

Hi Jeff! Thank you so much for leaving such a fantastic review of our system. I'm happy to hear that you and your customers enjoy the experience. Regarding delivery notifications, have you tried our Delivery Button option to send employees package delivery notifications? Chat with our support team on our website if you have questions. Best, Andy Alsop President & CEO

January 2021

Melanie from Northwestern Mutual

Company Size: 11-50 employees

Industry: Financial Services

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2021

Easy to use and looks professional

Our clients are signing in with ease and we are being notified that they are in our lobby. It reduced the need to have a person "sitting" in the lobby.

Pros

The software is easy to set up and is very easy for our customers to use. The notification time is quickly and helps us to greet our clients quickly and without fuss

Cons

As of now, we are not finding anything we would change with the product.

Response from The Receptionist

Replied February 2021

Thank you so much for leaving such a wonderful review of our software, Melanie! I appreciate it, and I'm so happy to hear our system is helping you clear up some front office chaos! Michael Ashford Director of Marketing

May 2018

Aidan from Wells Lamont

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

3.0

Value for money

3.0

Functionality

3.0

May 2018

Good and bad. Lacking features in specific areas.

Pros

Ease of use and implementation. Very intuitive, best by far of the competition. Great at making the sign in process smooth for guests. Everything works as it should.

Cons

Feature Set and Customization. Other solutions have better ability to tweak features and modify from a plain vanilla solution. Every aspect could do with a few additional features to make the solution the ultimate virtual receptionist. Suggestions include: Ability to backdate checkout of guests in portal. Ability to receive notification if guest does not checkout by end of day or preset time. Ability to delete guests that are registered in device. Ability to block guests that have pre-registered and flag if guest attempts to re-register. Ability to send notifications on check out of guest. Ability to customize e-mail notification form and change sender address. Ability to fast sign in via phone OR e-mail address (make it customizable) Better layout for customizing visitor interface, what you see in portal is not always what you get. Ability to see how many times a guest has checked in previously by simply clicking on a previous visit. (Maybe more statistics)

Response from The Receptionist

Replied July 2018

Hi Aidan, I really appreciate you taking the time to send us your thoughts and feedback. Apologies for the delay in responding. I just wanted you to know that I have logged your feature requests in our feature tracking system. Our product and engineering team takes feedback very seriously! Thanks for being a member of The Receptionist Family! Sincerely, Andy Alsop, President andy@thereceptionist.com

December 2020

Cynthia from Hood Industries

Company Size: 1,001-5,000 employees

Industry: Paper & Forest Products

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

December 2020

Always on Duty

Excellent product and support team!

Pros

Easy to use and served our needs perfectly!

Cons

No negatives detected. Device pretty much plug and play.

Reasons for Choosing The Receptionist for iPad

Out of the box "simple" and provided exactly what we were looking for.

Response from The Receptionist

Replied February 2021

Hey Cynthia, thank you for writing this awesome review! I'm so happy to hear it's working well for you and that it was easy to get up and running! And I love hearing our support team has you taken care of! Michael Ashford Director of Marketing