Customizable home screen
Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 10About The Receptionist for iPad
The Receptionist for iPad is a cloud-based visitor management solution that serves businesses of all sizes across all industries. The primary features of The Receptionist are visitor logs, visitor badges, visitor notifications (via SMS, email and Slack) and two-way communication with visitors.
The Receptionist offers legal agreement signing, delivery management, visitor photo capture, and the ability to create personalized workflows for your various visitor types.The solution offers hardware features like iPad, floor or desk stand, enclosure, mounting hardware an badge printers. These can be bundled with the solution depending on the plan purchased. It also complies with industry standards ITAR, C-TPAT, FSMA and PCI.
Users can also customize the appea...
227 Reviews of The Receptionist for iPad
Average User Ratings
Overall
4.77 / 5 stars
Ease-of-use
5.0
Value for money
4.5
Customer support
5.0
Functionality
4.5
Likelihood to Recommend
Not likely
Very likely
October 2018
Jimmy from Chegg Inc.
Verified Reviewer
Company Size: 501-1,000 employees
Industry: Internet
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
October 2018
Nice Visitor Tracking Application
Pros
This application is very light and can be installed easily. It is a very simple application using which we can track visitors and also check who is expected to visit on a particular day
Cons
There are no cons. This is a very small application and everything has be thought of
Response from The Receptionist
Replied October 2018
Hi Jimmy, Thanks so much for posting a review about The Receptionist for iPad! I am so happy to hear that the application is working for you and Chegg Inc! Please don't hesitate to reach out to me personally if there is anything I can do for you. Sincerely, Andy Alsop, President andy@thereceptionist.com
April 2020
Jeff from Star Pipe Products
Company Size: 201-500 employees
Industry: Wholesale
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
4.0
April 2020
Nice sign-in solution
It's slick, and it looks professional up front. Customers are kind of impressed, which is nice.
Pros
We use The Receptionist to allow visitors to sign in (and print visitor badges) on an iPad. It works really well, and notifies our users by SMS and email when they have a guest who has signed in.
Cons
Would really like to see it integrate with UPS, FedEx, and USPS tracking for package arrivals/notifications. This would make it much more useful to us. We're still doing packages on a paper log.
Reasons for Choosing The Receptionist for iPad
We looked at several, and this seemed to have the best features for the price.
Response from The Receptionist
Replied May 2020
Hi Jeff! Thank you so much for leaving such a fantastic review of our system. I'm happy to hear that you and your customers enjoy the experience. Regarding delivery notifications, have you tried our Delivery Button option to send employees package delivery notifications? Chat with our support team on our website if you have questions. Best, Andy Alsop President & CEO
January 2021
Melanie from Northwestern Mutual
Company Size: 11-50 employees
Industry: Financial Services
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
January 2021
Easy to use and looks professional
Our clients are signing in with ease and we are being notified that they are in our lobby. It reduced the need to have a person "sitting" in the lobby.
Pros
The software is easy to set up and is very easy for our customers to use. The notification time is quickly and helps us to greet our clients quickly and without fuss
Cons
As of now, we are not finding anything we would change with the product.
Response from The Receptionist
Replied February 2021
Thank you so much for leaving such a wonderful review of our software, Melanie! I appreciate it, and I'm so happy to hear our system is helping you clear up some front office chaos! Michael Ashford Director of Marketing
May 2018
Aidan from Wells Lamont
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
3.0
Value for money
3.0
Functionality
3.0
May 2018
Good and bad. Lacking features in specific areas.
Pros
Ease of use and implementation. Very intuitive, best by far of the competition. Great at making the sign in process smooth for guests. Everything works as it should.
Cons
Feature Set and Customization. Other solutions have better ability to tweak features and modify from a plain vanilla solution. Every aspect could do with a few additional features to make the solution the ultimate virtual receptionist. Suggestions include: Ability to backdate checkout of guests in portal. Ability to receive notification if guest does not checkout by end of day or preset time. Ability to delete guests that are registered in device. Ability to block guests that have pre-registered and flag if guest attempts to re-register. Ability to send notifications on check out of guest. Ability to customize e-mail notification form and change sender address. Ability to fast sign in via phone OR e-mail address (make it customizable) Better layout for customizing visitor interface, what you see in portal is not always what you get. Ability to see how many times a guest has checked in previously by simply clicking on a previous visit. (Maybe more statistics)
Response from The Receptionist
Replied July 2018
Hi Aidan, I really appreciate you taking the time to send us your thoughts and feedback. Apologies for the delay in responding. I just wanted you to know that I have logged your feature requests in our feature tracking system. Our product and engineering team takes feedback very seriously! Thanks for being a member of The Receptionist Family! Sincerely, Andy Alsop, President andy@thereceptionist.com
December 2020
Cynthia from Hood Industries
Company Size: 1,001-5,000 employees
Industry: Paper & Forest Products
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
December 2020
Always on Duty
Excellent product and support team!
Pros
Easy to use and served our needs perfectly!
Cons
No negatives detected. Device pretty much plug and play.
Reasons for Choosing The Receptionist for iPad
Out of the box "simple" and provided exactly what we were looking for.
Response from The Receptionist
Replied February 2021
Hey Cynthia, thank you for writing this awesome review! I'm so happy to hear it's working well for you and that it was easy to get up and running! And I love hearing our support team has you taken care of! Michael Ashford Director of Marketing
