About AT&T UC Voice

AT&T UC Voice is a cloud-based business Voice over Internet Protocol (VoIP) solution that enables employees to communicate and collaborate via Internet Protocol (IP) phone, video phone and softphone.

AT&T UC Voice's Single Number Reach feature allows executives to access calls on different devices such as desk phones and mobile phones via a single number.This product also provides multiple call features, such as call forwarding, call hold, call park, call pickup, call transfer, do-not-disturb and message dashboard.

AT&T UC Voice's Unified Messaging feature integrates multiple voicemails into a single voicemail box. In addition, the solution allows real-time access to users' voicemails via desk phones. The system's Meet-Me feature enables u...


Read More

Supported Operating System(s):

Web browser (OS agnostic)

21 Reviews of AT&T UC Voice

Average User Ratings

Overall

4.33 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(12)

12

4 stars

(6)

6

3 stars

(1)

1

2 stars

(2)

2

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 21 results

December 2018

Gourav from Snowflakes Software Pvt. Ltd

Company Size: 11-50 employees

Industry: Information Technology and Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

4.0

December 2018

Great network with expensive plns

Pros

Its network is very good. I am using it from around 2 years and its speed is very fast.

Cons

the only cons about it is its plans are some expensive.

February 2019

Anonymous

Verified Reviewer

Company Size: 1,001-5,000 employees

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2019

Experience with AT&T

I have been a loyal customer of AT&T for over nine years. My experience with AT&T has been great from adding lines to my account and purchasing new devices. AT&T has ha interest free installment plan for most devices that they offer which I am currently utilizing. The customer service department is outstanding and has assisted me with every concern I may have had with my account. I also love the different type of payment methods they offer such as paying over the phone or paying at the kiosk at the store location.

Pros

My experience with AT&T has been great from adding lines to my account and purchasing new devices. AT&T has ha interest free installment plan for most devices that they offer which I am currently utilizing. The customer service department is outstanding and has assisted me with every concern I may have had with my account. I also love the different type of payment methods they offer such as paying over the phone or paying at the kiosk at the store location.

Cons

I dislike the activation fee that AT&T charge when purchasing new devices.

January 2020

jodi from the portland group

Company Size: 201-500 employees

Industry: Wholesale

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2020

simple easy software to access my account

i like this software and plan on continuing to use it as long as i have my account through them.

Pros

i like being able to access everything i would be able to access on the web right on the software and not having to fight to get to it. simple to navigate.

Cons

sometimes it takes a while to load properly. i have to reboot it a few times usually to get it to work.

August 2018

Jennifer from Camp Fire Northwest Ohio Council

Company Size: 2-10 employees

Industry: Philanthropy

Time Used: More than 2 years

Review Source


Ease-of-use

3.0

Value for money

4.0

Customer support

1.0

Functionality

3.0

August 2018

Works well for the price for a small company

Pros

Technical service is normally pretty quick, no major issues with the service really like the online fax options so we don't have to pay for an extra phone line.

Cons

Not easy to find help when trying to buy replacement phones you can't just buy any old business line phone.

January 2018

Charles from hth companies inc

Company Size: 501-1,000 employees

Industry: Construction

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

3.0

January 2018

We have a very good working relationship

very good service where they provide it.

Pros

At&t has provided us with years of very good service. We have used them for several business services.

Cons

The only thing that at&t is lacking on is the amount of service they have in other states. We currently use two providers just to service all areas we work in.