





Call center agent






Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Windows 2000, Windows 8, Windows 10About Axon Virtual PBX
Axon Virtual PBX is an on-premise business VoIP solution designed to manage phone calls in a business or call center environment. Key features include multiple extensions, on-hold music, predictive dialing and digital call routing.
Axon can be combined with various NCH telephony applications which helps businesses to design a phone system according to their requirements. Standard PBX features include voicemail boxes for each extension and call transferring. Add-on modules include a predictive dialer for call centers, call recording and an auto attendant with interactive voice response (IVR). The solution can support analog phone lines via multiple hardware setups.
Additionally, Axon Virtual PBX features 'Dial Dictate' which is a phone-in dictation ser...
Call center agent
Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Windows 2000, Windows 8, Windows 10Overall rating
4.50 / 5 stars
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May 2018
Amir from Information Technology and Services
Company Size: 51-200 employees
Industry: Telecommunications
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
3.0
May 2018
Good product
Pros
Its an easy to use product when you have a small company, the product is easy to install and to configure.
Cons
Need more features like CTI and ... but in the main subject all is good and its work fine. I try it and its a good one.
June 2018
Donald from ArcBest
Company Size: 10,000+ employees
Industry: Transportation/Trucking/Railroad
Time Used: Less than 12 months
Review Source
Ease-of-use
5.0
Value for money
4.0
Customer support
4.0
Functionality
5.0
June 2018
Axon is easy to use and easy to scale
Pros
Very easy to use and teach your employees how to use. Scales incredibly fluidly so that it can be easily implemented across an entire organization
Cons
Doesn't have as many features as I'd like so sometimes it's difficult to accomplish the task at hand.