About Mikogo

Mikogo is a web conferencing solution that allows participants to join meetings within their web browsers (including browsers on mobile devices) without downloading plugins or using Flash.

Key features include the ability to grant presenter desktop-sharing privileges to participants, remote control over participants’ computers, a multi-user whiteboard for annotation and drawing and selective sharing of applications/windows.

Mikogo offers both personal and business accounts. Personal accounts are free, though they are limited to three participants per room and don’t include web conferencing features like whiteboards.

Both perpetual licenses and monthly subscription licenses are available with Mikogo. Basic licenses are for a single ...


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Supported Operating System(s):

Windows 7, Windows Vista, Windows XP, Mac OS, Linux, Web browser (OS agnostic), Windows 2000, Windows 8

28 Reviews of Mikogo

Average User Ratings

Overall

3.68 / 5 stars

Ease-of-use

4.0

Value for money

3.0

Customer support

2.5

Functionality

3.5

Ratings Snapshot

5 stars

(10)

10

4 stars

(8)

8

3 stars

(4)

4

2 stars

(3)

3

1 stars

(3)

3

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 28 results

September 2015

Andrew from Mikogo

Verified Reviewer

Company Size: 11-50 employees

Industry: Computer Software

Review Source: GetApp


September 2015

March 2019

Ed from Colonial Life

Verified Reviewer

Company Size: 1 employee

Industry: Insurance

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

2.0

Customer support

1.0

Functionality

3.0

March 2019

Not hard to use but don't look for support

I had been using Mikogo for several years now and most of the time it worked fine for my purposes. Specifically, I conduct remote enrollment services and need the software to run on any platform (ie. Mac & PC). I never have more than one participant besides myself in the conference. I also need to be able to transfer control of the mouse and keyboard for remote signature. I need to be able to transfer documents via secure file transfer or FTP and the software must be HIPAA compliant. Mikogo ran fairly well for me unless I had a Mac participant. In those cases, I found I was not always able to transfer mouse and keyboard control and unable to transfer documents. Recently I purchased a new laptop and when I ran the software from this PC, I could not find any documents to transfer even though they were stored locally on my PC. When I tried contacting support, I was unable to reach anyone by phone or chat and my emails went unanswered. I was given no other option than to drop my subscription and look for another service. Shame on you Mikogo, for selling a product in this country without any access to technical support.

Pros

It was fairly easy to use and in up until recently had few complaints.

Cons

The product gets failing grades for support when things don't work as planned!

January 2021

Cheikh from Cheikh Beye Okdakar

Company Size: 1 employee

Industry: Computer Hardware

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

3.0

Functionality

4.0

January 2021

Mikogo Review

Mikogo saves me a lot of time, especially in remote meetings.

Pros

Mikogo is good software, because I used it when I first started using it. Mikogo also has very good functionality. Mikogo also has very good features. Its ability to share the screen with others during meetings is powerful up to 25 people. With Mikogo there is no need to download or install any software. All you need is an internet connection to get the program. Mikogo is compatible not only with Windows, Linus, MacOS, but also mobile devices.

Cons

Not much to say except that the customer service is not at its best and moreover, there are bugs on the guest capture. Otherwise, it's flawless.

Reasons for Choosing Mikogo

it had been recommended to me

September 2020

Matthew from Cerletti & Kennedy

Company Size: 2-10 employees

Industry: Construction

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

3.0

Value for money

1.0

Customer support

1.0

Functionality

3.0

September 2020

Not as slick as Zoom, or Webex, or.......

I stopped using this product during my first year subscription for the above mentioned reasons. I was a month past the anniversary date requesting cancellation. They were very aggressive in their collection efforts and ultimately I ended paying for most of a second year. Beware agreements that auto renew and DONT accept non payment as cancellation. I was using Webex, which was overall a better product, but more expensive. After Miko I switched to Zoom, which is a MUCH better product, far easier for non members to be invited to and join screen share sessions.

Pros

I was referred to this product by a colleague for collaboration on a project we were developing jointly, since he was familair and I'm a power user, it worked well for this porject

Cons

Its a little klugey - scheduling tool is tedious, inviting viewers even more so. The invited end user onboarding is a bit confusing and many of my clients would struggle to join a conference.

Reasons for Switching to Mikogo

A colleague referred me. It was a mistake.

February 2021

Pawan from Self Employed

Company Size: 10,000+ employees

Industry: Biotechnology

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2021

Easiest tool for providing remote support

I use this for personal reasons to support friends and family who have "computer problems" without going through a complicated phone video chat.

Pros

It's easy to download and set up It's easy to to start a support session and resolve issues quickly It is mostly intuitive to both parties

Cons

Keyboard and mouse sharing should be easy to find for the "supportee" because s/he may have limited computer software knowledge (which may be limited to downloading and installing the software). The set-up process should be made as easy as possible (perhaps use a 10-year old's mindset), which includes verbiage on the setup screens, buttons, icons, etc.