MiVoice Business Software
"Mitel MiVoice offers a range of unified communications (UC) platforms designed for both small business and large enterprise needs. MiVoice offers virtualization options and supports both cloud-based and on-premise deployment.
MiVoice includes features such as auto attendants, automatic call distribution, unified messaging, call reporting and employees can group up to eight devices under a single work number. MiVoice also offers hot desking which enables users to log into phones both within and outside of the corporate offices and then route calls to the device they’ve logged into.
MiVoice integrates with both the mobile and desktop versions of the Microsoft Lync client to enable voice capabilities for UC environments based on Lync. Additionally, MiVoice’s UC capabilities can be accessed from within Salesforce browser tabs."
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Desktop -
Mobile client -
Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Mac OS, Web browser (OS agnostic), Windows 8, Windows 10
3 Reviews of MiVoice Business
Blair from The Plaza Suites Santa Clara
Specialty: Hospitality
Employees number: 51-200 employees
November 2017
November 2017
MiVoice Digital Phone (MITEL)
Pros
MITEL MiVoice digital phone is easy to use. As a front desk agent in a hotel, it is easy to log in and out of a phone as well as transferring calls.
Cons
Id like to add that the only con of this product is that you cannot log onto multiple devices at one time
Scott from Creative Group Inc
Specialty: Hospitality
January 2016
January 2016
Mitel MiCollab / UCA
Likes Best
The product is very user friendly. Making calls, chatting, conference calls, everything is very clear and easy to use. Very easy to train users on the software.
Likes Least
Initial configuration takes some planning and depending on all the features you are using takes a little while to setup.
Recommendations
Like the product a lot. We use it at our offices with about 140 employees. The chat feature is great. Making calls and conference calls using the MCA could not be any easier.
Kylie from Stratus Properties
May 2018
May 2018
The company I work for utilizes this system.
Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros
I appreciate that the system is reliable and offers the ability to access call records and voicemail online.
Cons
I think that it is slightly difficult to use - at first. It takes a while to learn about all of the functions of the system.
