Versature Software


 

Versature’s cloud-based business VoIP services provide Canadian companies with unified communications and call analytics solutions to help manage their business operations. Versature’s key features include auto attendants, click-to-dial, simultaneous ring, phone directories, voicemail to email transcriptions, call recording and more. They also offer integrations with various cloud-based systems, tools, and technologies to incorporate insights from call data into day-to-day business workflows. Individual users can manage their own phone system through the Versature client portal, SONAR, and create a unique solution that best fits the needs of their business.

Versature’s solution has a strong emphasis on call analytics software. Versature Insights is a full suite of tools that serves as the hub for business call analytics. With access to Insights, organizations can manage complex data, pinpoint efficiencies and discover business trends.

 

Versature - SONAR client portal
 
  • Versature - SONAR client portal
    SONAR client portal
  • Versature - Call data insights
    Call data insights
  • Versature - Conference pod
    Conference pod
  • Versature - SaaS integrations
    SaaS integrations
  • Versature - Mobile solutions
    Mobile solutions
Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Mac OS, Web browser (OS agnostic), Windows 2000, Windows 8, Windows 10

1 Review of Versature

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Ryan from N49.com
Number of employees: 11-50 employees Employees number: 11-50 employees

February 2018

February 2018

Onboarding process was great

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Can't speak to the phone service itself as we just switched this week. However the onboarding process has been super simple. I was especially charmed by all the little details included when the phones arrived and the super simple personalized instructions that came for each individual employee.

Cons

Oddly, the sales process was too low pressure. The sales guy never followed up to see if I was ready to pull the trigger which meant I delayed getting things sorted for months that if he has been harassing me about I would have signed up sooner.

Review Source: Capterra