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> Reviews of AfterShip. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if AfterShip is a good fit for you!

Source: https://www.softwareadvice.com/shipment-tracking/aftership-profile/reviews

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AfterShip Reviews

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[Overview](https://www.softwareadvice.com/shipment-tracking/aftership-profile/)

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# AfterShip Reviews

## Reviews Summary

## Overall Rating

4.9

* * *

## Ratings Breakdown

5

(423)

4

(34)

3

(6)

2

(2)

1

(3)

## Secondary Ratings

Ease-of-use

4.7

Customer Support

4.9

Value for money

4.7

Functionality

4.8

* * *

### Pros

"Since we have deployed AfterShip, inbound shipping questions have all stopped, and our return customer rate has increased. Since we are B2B, shipping updates are critical, and Aftership has helped us level up."

"Great visibility into our package tracking with real-time updates and clear status information along with the ability to manually add shipments"

"It helps streamline shipment tracking for our operations."

### Cons

"For example you can sync reviews in the Feed plan but there is an entirely different Review section in another plan that is additive and more robust for syndication and followup so while the two are related that are billed and function separately, not ideal."

"sometimes it is difficult to edit your landing page, i couldnt get consistency between my returns and tracking landing pages."

"I would like the ability to send an email the DAY BEFORE a delivery because we have very expensive packages arriving on people's doorsteps and the OUT FOR DELIVERY email is too late for them to arrange for someone to be there for the delivery."

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AfterShip Reviews, Pros and Cons - 2026 Software Advice