AfterShip vs ShipTime

RATING:

4.8

(378)

AfterShip has 378 reviews and a rating of 4.85 / 5 stars vs ShipTime which has 496 reviews and a rating of 4.61 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.8 (378)
4.6 (496)
Ease-of-Use
5 / 5
4.5 / 5
Value for Money
5 / 5
4.5 / 5
Customer Support
5 / 5
4.5 / 5
Functionality
5 / 5
4.5 / 5
Last Review Written
May 25, 2024
December 4, 2023
Pros/Cons
  • Pros

  • I like their customer service also. Afterall I fully recommend for your shipment tracking solution for business owners.
  • I also love to be able to use the branded page with our company name and tracking status page to send to customers when we want them to track one particular shipment.
  • Cons

  • It gives you no ETA as to when the parcel will arrived. It tells you nothing about where the parcel is on the way.
  • There is a huuuge price increase when going from the Essentials plan to the Pro plan, almost 20x. That was a bit shocking.
Read all user reviews
  • Pros

  • This software offers a great way to easily get a quote before you ship and choose which carrier you would like to use.
  • It's easy to use, user management is simple, the pricing is good and when we've had problems the customer support has also been good.
  • Cons

  • Can be Awkward editing and switching between sender and delivery addresses.
  • I am unaware of an option to have notifications sent to my email for parcel tracking and delivery.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos