ClickPost

RATING:

4.4

(31)

About ClickPost

ClickPost is a logistics software offering exceptional delivery management for streamlining last-mile deliveries. As a multi-carrier integration platform, ClickPost is tied up with a wide range of shipping partners across 200+ nations. With over 350+ carriers to choose from, businesses can easily integrate with its wide selection of courier partners within one business day. It offers a wide range of features designed to make e-commerce shipping more effective and elevates the customer experience. One such feature offered by ClickPost is its ML-operated carrier recommendation engine. This carrier allocation system considers various business priorities to select the best carrier for every shipment accurately. It accounts for the differing needs of each industry, examinin...

ClickPost Pricing

Starting price: 

$300.00 per month

Free trial: 

Not Available

Free version: 

Not Available

Go-live with a new carrier in 1 day
Slide 1 of 4

ClickPost Reviews

Overall Rating

4.4

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for ClickPost

1 - 5 of 31 Reviews

User Profile

Manoj

Verified reviewer

Cosmetics, 1,001-5,000 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2024

Benchmark in Logistics intelligence

Phenomenal would be the right choice of word.

PROS

The most important that I like about Clickpost is its people. Right from KAM to Product VP till CEO everyone are approachable easily. The team is always hungry to enhance the functionality of the software to align with the need of the industry and the trends. To do that, they work very closely with the client who is the first mover in adopting that trend.

CONS

Their standard reports and the dashboard needs to be a little better, functional and customizable at least to a certain extend.

Reason for choosing ClickPost

People and their commitment towards the betterment of the product thereby helping the clients to server their customers better.

vamsi krishna

Apparel & Fashion, 10,000+ employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed November 2023

Efficiency Redefined: Navigating B2C Logistics with Clickpost

PROS

Predefined Carrier integrations offered , Real time Tracking updates , Returns and Exchnage Management , NDR and NPR , Performance based carrier allocation , EDD

CONS

Navigating across brands for enterprise account , Webhook auto retrigger , too many APIs for simple tasks.

Earven

Import and Export, 501-1,000 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed July 2021

user

It finds me good to use

PROS

Wide feature range help to resolve query

CONS

lot of levels to do developments which make user confuse

Reason for choosing ClickPost

A platform brings all courier on same platform

Ankit

Health, Wellness and Fitness, 1,001-5,000 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed February 2024

Excellent - Tracking, Visibility, Reporting and Dashboards, NDR

Good experience with around 4 years of tie up.

PROS

Ease of Integrations Customisation feasibility

CONS

New developments to be rolled out quickly

Kiran

Cosmetics, 501-1,000 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed August 2023

Very Reliable!

Click post Returns Management has really made our returns process smooth.Love the tracking experience and NDR Management.We can rely on the Clickpost team to fix any issues we face or even help with additional feature requests. They really understand the requirements and fix things real quick. It really makes the user experience great!

PROS

Returns Management and NDR Management are smooth.

CONS

Analytics needs fixing.Report formats are not uniform and keep changing. Also, at times the reports are incorrect too.Returns Management doesn't have the option to arrange QC pickups for incorrect products delivered.

Reason for choosing ClickPost

I am not the right person to answer this as the person who chose Clickpost is no more working with us.