eHub

RATING:

4.7

(53)

About eHub

eHub is a shipping application programming interface (API) that helps businesses compare and find shipping rates between carrier providers across domestic and international shipments. We're a best fit for those who want to optimize their shipping and could use some shipping experts on their side. We can help with finding low shipping rates as well as offer best practices for shipping your products in the most efficient way based on your products, location, and speed of delivery. While we are an API, we have multiple software options available for shippers across SMB to enterprise levels. The software helps users connect carriers with sales channels and also enables capturing crucial details to directly print or create shipping labels within systems. Businesses can u...

eHub Pricing

Price is based on number of integrations needed

Starting price: 

$1.00 per month

Free trial: 

Available

Free version: 

Available

One of eHub's software options
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eHub Reviews

Overall Rating

4.7

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for eHub

1 - 5 of 53 Reviews

Chris

Automotive, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2022

Good value for small businesses

Integration with our e-commerce platform reduces time and mistakes in shipping.

PROS

Once the connection was established and the software was set up, it was relatively easy to train new users and start using it.

CONS

Took a while to set up and get the connection working. Can't set it up to separate "admin" from "user" roles, so even the shipping clerk has access to the back-end configuration.

Reason for choosing eHub

Better support. Also, ShipkeyPro was required to provide bi-directional status tracking in our ecommerce DB.

Reasons for switching to eHub

Poor support

Jody

Retail, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2021

Shipping Software

The staff is extremely helpful and quick to respond.

PROS

The ease of use of the software. I like the integrations with Amazon and Shopify and other systems. It is also easy to set up shipping profiles.

CONS

We are just starting to use the software so we do not have any cons at this time

Reasons for switching to eHub

Shiplinx is changing their platform and it was recommended that we change software.

Rick

Food & Beverages, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

3

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed May 2021

Infuze Hydration Review

Customer service top notch. Still lots of issues with the program and glitches. I always expect some issue to happen whenever an update is released.

PROS

Once we got used to using the program, it is very simple. I love the sorting feature as we are able to sort by many different options. I like that I can go in and reprint a shipping label with ease. Would recommend making it possible to sort by box size and type.

CONS

We have had a huge learning curve and many problems with this system. Their customer support ([SENSITIVE CONTENT HIDDEN]) has been amazing. If it was not for [SENSITIVE CONTENT HIDDEN] we would have switched to a different shipping program. International shipping is still a weak spot on Shipkey and we are very hesitant to turn on full international as we worry that Shipkey can handle it.

Reason for choosing eHub

USPS rates

Reasons for switching to eHub

Better rate for USPS shipping.

Quinn

Sporting Goods, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2021

Great Product

The time it takes to print labels has been cut down drastically which has improved our efficiency and ultimately saved us money.

PROS

Having preset rules that automatically select the package type and service type have saved us so much time.

CONS

Sometimes we run into issues with the software not printing all the labels. We've created a checks and balances to overcome this.

Reason for choosing eHub

The guys at Essential Hub made it an easy decision.

Robert

Health, Wellness and Fitness, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2021

Make this a Priority for your business

PROS

This program was easy to set up and use. The staff is very helpful and will customize everything you need.

CONS

Looking forward to more automation as our company grows

Reasons for switching to eHub

Better Pricing with excellent customer Service