PCS TMS vs ShipStation

RATING:

4.4

(156)

PCS TMS has 156 reviews and a rating of 4.37 / 5 stars vs ShipStation which has 900 reviews and a rating of 4.62 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.4 (156)
4.6 (900)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4 / 5
4.5 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4 / 5
4.5 / 5
Last Review Written
June 21, 2024
June 21, 2024
Pros/Cons
  • Pros

  • The vast amount of features are great. Can get overwhelming at times but integrations with quick books and ELD providers is neat.
  • PCS is easy to use and maneuver around, we are able to only have to use 1 tool to get all of our trucking needs done.
  • Cons

  • Sometimes very complicated how to change my errors as I am new to this job and learned alot at once.
  • Hard to use multiple windows at once. Only lets you sometimes do one at a time.
Read all user reviews
  • Pros

  • What I liked the most was how easy it is to set up and get going It has a great UI that's extremely easy to use daily. Automations make daily life easier and rate preview is a godsend.
  • Easy integration with the website, woo commerce, nice discounts on UPS, better than what we can get as a company.
  • Cons

  • On and off randomly it will not print the shipping labels, but will purchase the shipping. No way to communicate with a live support person, all through back and forth useless robotic email and chat.
  • Even if you just shipped it that day. Packing slips are awful too.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos