About FreightPOP

FreightPOP is a cloud-based freight management solution that helps businesses manage the entire freight shipping lifecycle through invoicing, label printing and tracking of carriers in transit. Key features include warehouse management, shipment tracking, import/export, bills of lading and air/ocean shipping. Designed for distributors, retailers and manufacturers, FreightPOP comes with a dashboard to display freight carriers, schedule pick-up timings and streamline batch shipping across multiple locations. The centralized platform allows firms to generate filters on shipping details, track vehicle location and send notifications to users if issues arise across the pipeline. Additionally, enterprises can print shipping labels and bills of lading (BOLs) based on parcel c...

FreightPOP Pricing

Available upon request.

Free trial: 

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FreightPOP shipment tracking screenshot
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FreightPOP Reviews

Overall Rating

4.52

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Showing 1 - 5 of 29 reviews

Dean

Company size: 201-500 employees

Industry: Business Supplies and Equipment

Time used: Less than 12 months

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

September 2020

FP Pros & Needs for improvement

It's been a love hate experience but the FP development team strives extremely hard to perfect their solution. A few more fixes/enhancements and nothing in the marketplace will be able to contend.

Pros

Carrier integration is simple. Rate Shopping works great. FreightPop support is amazing. Cloud based is a nice advantage. Parcel & LTL options.

Cons

Address entry is extremely clunky. Address validation should be automatic and display an icon on the main shipping screen for a quick glance, and it should also have an icon that differentiates the address between commercial and residential. A reset/clear button on the ship screen would be useful. Google address suggestions should be able to be turned off or have a USPS database via api. There are limited User/Roll permission settings, you can block a user from a carrier completely, but not specific services, i.e. Next Day Air AM.

Reasons for choosing FreightPOP

LTL options. Brokered Parcel Rates. We offer shipping solutions. I just wanted to provide additional feedback. No award is necessary for taking the survey, we are only trying to help.

Reasons for switching to FreightPOP

Multi-Carrier Rate Shopping. Cloud based. Brokered Rates.

Response from FreightPOP

Dean, thanks for the detailed feedback. We love hearing from our customers on ways we can improve the platform. I'll submit your feedback to the product team. Thanks again!

Replied October 2020

William

Company size: 51-200 employees

Industry: Education Management

Time used: Less than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

July 2020

TMS review

I felt that support was a little slow in responding to certain issues I had with the software

Pros

A bill of lading was easy to produce and the rates were side by side with carriers

Cons

Certain carriers had issues that were never resolved

Reasons for switching to FreightPOP

We needed to upgrade to another TMS

Response from FreightPOP

Thanks for the review William. We love to see feedback from you and other customers that helps us improve and make the FreightPOP platform better for everyone. The FP community is what drives our innovation of new features, modules, and integrations. Sorry to hear about your carrier issues. With 300+ carrier integrations, we have found some lacking in technical capabilities. Thank you, Kurt

Replied July 2020

Casey

Company size: 51-200 employees

Industry: Consumer Goods

Time used: Less than 12 months

Review Source: Capterra

This review was submitted organically. No incentive was offered

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

July 2022

Good Job!

I like it, and as it gets better the more I like it

Pros

the ease of use and how fast support responds and fixes issues

Cons

not always consistent with performance. Sometimes FedEx, or another shipper will be down.

Reasons for choosing FreightPOP

seemed the best, and so far so good!

Reasons for switching to FreightPOP

wanted 1 program with more features

Response from FreightPOP

Thanks for your review, Casey! We're so glad to hear you're enjoying your experience with FreightPOP. Unfortunately, carrier integrations require both parties to upkeep the technology behind it that makes it work properly, and if the carrier experiences technical issues, that will temporarily affect the integration. We value your feedback and look forward to bringing more awesome tech to your business via FreightPOP!

Replied October 2022

Roberto

Time used: Less than 12 months

Review Source: Capterra

This review was submitted organically. No incentive was offered

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

March 2018

Great TMS for E commerce companies and Logistics enterprises

As with any company, every company has their own particular needs and FreightPop has made a great effort to accomplish all of their customer's particular requirements. Once you start learning the TMS solution you get in to small details that you didn't knew they exist and sometimes you need to give FreightPop a call to be clear on those additional enhancements they also offer in their solution.

Pros

Easy software to set up, literally in seconds, after you sign up to their portal. Once you have your account set up you can set up your carriers and customers and start shipping within minutes . If you have a technical question their service team is great and they go far and beyond to get your problem solved

Anonymous

Company size: 51-200 employees

Time used: Less than 12 months

Review Source: Capterra

This review was submitted organically. No incentive was offered

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

July 2022

Excellent TMS for Freight And Logistics Software

Pros

Background address validation, good scale integration and smooth progression to the next shipment —It accommodates our workflow of shipping many shipments in rapid succession. FreightPOP made it much easier and simpler to ship international shipments, it’s a real pleasure and it cuts down on the time and effort involved with international shipments.

Cons

None ------- the platform is just great.

Response from FreightPOP

Thank you for taking the time to share your experience with FreightPOP. We're thrilled to hear you are enjoying the product! Please let us know if we can help in any other areas. -Kurt

Replied October 2022

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