FreightPOP

RATING:

4.7

(45)

About FreightPOP

FreightPOP is the leading software in the logistics and supply chain management sectors, offering a comprehensive, cloud-based 5-in-1 platform that expertly caters to a wide range of shipping and transportation management needs. This all-encompassing solution is designed to streamline operations, reduce costs, and enhance efficiency across all aspects of shipping, tracking, and logistics management. Transportation Management Simplified: FreightPOP's Transportation Management System (TMS) is a powerhouse of functionality, designed to tackle the complexities of modern logistics. It provides businesses with the tools necessary for efficient planning, execution, and optimization of their transportation operations. Users can effortlessly manage shipments across all modes o...

FreightPOP Pricing

Available upon request.

Free trial: 

Not Available

Free version: 

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FreightPOP shipment tracking screenshot
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FreightPOP Reviews

Overall Rating

4.7

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for FreightPOP

1 - 5 of 45 Reviews

User Profile

Aaron

Verified reviewer

Food & Beverages, 201-500 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2023

A great TMS platform for Mid-Sized Shippers

Overwhelmingly positive - we recouped our investment in the platform in 3 months.

PROS

The ease at which we could onboard all of our transportation partners to a single platform

CONS

It does not have a Business Intelligence tool

Reason for choosing FreightPOP

It had LTL rates pre-negotiated in the system.

Vendor Response

We're thrilled by your positive review! Your trust in us is truly appreciated, Aaron.

Replied September 2023

Christine

Building Materials, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2023

Great TMS for any business

FreightPop has supported my one person department, and has already brought our LTL pricing down. The onboarding specialist (Garrett) was incredible. He has been patient, kind, and helpful regarding any issue that arose. The other support specialists (Sal and Ben) have also worked diligently to get us up and running. The customer service has also been wonderful with any other technical issues that have popped up. I am excited to see how FreightPop can further improve our business.

PROS

There are so many features I like about FreightPop. The tracking option was the main reason I started looking for a TMS system. Our company typically ships 400 flat bed/truck load shipments a month, and with over 100 carriers, that becomes a daunting task to follow up with each individual load. In addition, the quoting feature is incredibly helpful, especially with our variety of LTL shipments. The last feature that we are just now becoming familiar with is the invoice auditing feature. This was also one of the critical areas our company was looking for assistance with, and it has already delivered on its part of the investment.

CONS

The hardest thing for me personally was trying to upload negotiated freight rates myself. We have a few carriers with contract rates, or with pallet pricing, and they missed the initial upload time frame. I received help uploading them, and I will probably continue to need that assistance. However, the support to do that is fantastic.

Reason for choosing FreightPOP

The features offered between the three were comparable. FreightPop's pricing was almost identical to one of the competitors, cheaper than the third. The ease of use, and pleasing user interface was one of its best features. The training of my fellow staff members is a daunting task, and the look of each page and the easy way to enter in data has already won over some skeptics.

Vendor Response

Hi Christine - Thank you for your positive feedback on FreightPOP! We're thrilled to hear how our platform has simplified your tracking processes. Our team is dedicated to providing a user-friendly experience, and it's great to know we're hitting the mark. If you have any suggestions or need further assistance, we're always here to help!

Replied January 2024

Kenny

Medical Devices, 1,001-5,000 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2024

FreightPOP is the BEST TMS

People is what makes a great company. FreightPOP has a great product, but the over all experience was wonderful thanks to people like [sensitive content hidden] They have helped us improve our logistics department leaps and bounds.

PROS

What I love about FreightPOP is it makes the complex simple. Members of our logistics department can do very difficult shipments, with the correct paperwork at a great transportation cost in a matter of moments. Shipments like that took me a very long time to learn and build up to, now my team members do that their 2nd week on the job, thanks to FreightPOP.

CONS

I love FreightPOP, I would change nothing about it.

Reason for choosing FreightPOP

David was attentive and helpful. Treated me as a partner.

Vendor Response

Thank you so much for your glowing review! We’re thrilled to hear that FreightPOP has made such a positive impact on your logistics operations. Simplifying complex shipments and ensuring your team can handle them efficiently is exactly what we strive for. It's wonderful to know that your team can now manage challenging shipments with ease, even early in their training.

Replied May 2024

William

Education Management, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed July 2020

TMS review

I felt that support was a little slow in responding to certain issues I had with the software

PROS

A bill of lading was easy to produce and the rates were side by side with carriers

CONS

Certain carriers had issues that were never resolved

Reasons for switching to FreightPOP

We needed to upgrade to another TMS

Vendor Response

Thanks for the review William. We love to see feedback from you and other customers that helps us improve and make the FreightPOP platform better for everyone. The FP community is what drives our innovation of new features, modules, and integrations. Sorry to hear about your carrier issues. With 300+ carrier integrations, we have found some lacking in technical capabilities. Thank you, Kurt

Replied July 2020

Corinna

Furniture, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2024

Ease of use

PROS

Customer service is very quick to help with any situation you come up with. The web page itself is easy to use.

CONS

It would be nice to seea face from the company every now and then.

Vendor Response

Thanks for your review Corinna! We're so thrilled you've had a great experience with FreightPOP and are thrilled to be helping TransImpact with your shipping operations.

Replied March 2024