--- title: "FreightPOP Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of FreightPOP. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if FreightPOP is a good fit for you!" source_url: "https://www.softwareadvice.com/shipment-tracking/freightpop-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Freight Software](https://www.softwareadvice.com/scm/freight-broker-software-comparison/) / [FreightPOP](https://www.softwareadvice.com/scm/freightpop-profile/) / FreightPOP Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/scm/freightpop-profile/) Reviews [Alternatives](https://www.softwareadvice.com/scm/freightpop-profile/alternatives/) # FreightPOP User Reviews ## Reviews summary - Overall rating: 4.7/5 - Total reviews: 47 ### Secondary ratings - Ease of use: 4.7/5 - Customer support: 4.8/5 - Value for money: 4.7/5 - Functionality: 4.6/5 ### Rating distribution - 5 stars: 35 reviews (74%) - 4 stars: 10 reviews (21%) - 3 stars: 2 reviews (4%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ### Most mentioned pros - The reporting allowed us to save considerable money by illuminating which carriers can deliver each kind of product at the lowest cost and highest service levels. - Integrates well with our existing software and gets our shipments out accurately and in a timely manner. - Members of our logistics department can do very difficult shipments, with the correct paperwork at a great transportation cost in a matter of moments. ## FreightPOP customer reviews Showing reviews 1-25 of 47 (page 1). ### A great TMS platform for Mid-Sized Shippers - Overall rating: 5/5 - Reviewer: Aaron A. - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 201-500 employees - Product usage: Used daily for less than 12 months - Reviewed: April 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overwhelmingly positive - we recouped our investment in the platform in 3 months. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The ease at which we could onboard all of our transportation partners to a single platform #### Cons It does not have a Business Intelligence tool #### Reasons for choosing FreightPOP It had LTL rates pre-negotiated in the system. #### Vendor response We're thrilled by your positive review! Your trust in us is truly appreciated, Aaron. Replied September 2023 --- ### FreightPOP is the BEST TMS - Overall rating: 5/5 - Reviewer: Kenny K. - Verified reviewer: Yes - Industry: Medical Devices - Company size: 1001-5000 employees - Product usage: Used daily for less than 2 years - Reviewed: April 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. People is what makes a great company. FreightPOP has a great product, but the over all experience was wonderful thanks to people like [sensitive content hidden] They have helped us improve our logistics department leaps and bounds. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros What I love about FreightPOP is it makes the complex simple. Members of our logistics department can do very difficult shipments, with the correct paperwork at a great transportation cost in a matter of moments. Shipments like that took me a very long time to learn and build up to, now my team members do that their 2nd week on the job, thanks to FreightPOP. #### Cons I love FreightPOP, I would change nothing about it. #### Reasons for choosing FreightPOP David was attentive and helpful. Treated me as a partner. #### Vendor response Thank you so much for your glowing review! We’re thrilled to hear that FreightPOP has made such a positive impact on your logistics operations. Simplifying complex shipments and ensuring your team can handle them efficiently is exactly what we strive for. It's wonderful to know that your team can now manage challenging shipments with ease, even early in their training. Replied May 2024 --- ### TMS review - Overall rating: 3/5 - Reviewer: William p. - Verified reviewer: Yes - Industry: Education Management - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: July 2020 - Review source details: This review was submitted organically. No incentive was offered I felt that support was a little slow in responding to certain issues I had with the software #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros A bill of lading was easy to produce and the rates were side by side with carriers #### Cons Certain carriers had issues that were never resolved #### Reasons for switching to FreightPOP We needed to upgrade to another TMS #### Vendor response Thanks for the review William. We love to see feedback from you and other customers that helps us improve and make the FreightPOP platform better for everyone. The FP community is what drives our innovation of new features, modules, and integrations. Sorry to hear about your carrier issues. With 300+ carrier integrations, we have found some lacking in technical capabilities. Thank you, Kurt Replied July 2020 --- ### Complex furniture manufacturer streamlines business with FreightPOP - Overall rating: 5/5 - Reviewer: Curt T. - Verified reviewer: Yes - Industry: Furniture - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2026 - Review source details: This review was submitted organically. No incentive was offered As a furniture manufacturer who ships B2B and consumer direct, our shipping needs are very complex. Our items cover everything from an envelope in the mail to a 450 lb custom bar that needs to be set up in a customer’s home. The FreightPOP software provided a single system to manage and track custom rates across 85 carriers for domestic and international shipments. Using their API structure, we were able to integrate directly with their system to reduce manual entry and several “touches” for our shipping teams. The reporting allowed us to save considerable money by illuminating which carriers can deliver each kind of product at the lowest cost and highest service levels. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The diversity of carrier types and integration options but still easy to use. All users in administration, shipping, executives were able to gain significant benefit immediately. #### Cons We struggled initially with the on-boarding process but FreightPOP has implemented a superior process since we started. I am happy that they listened and acted. --- ### Great TMS for any business - Overall rating: 5/5 - Reviewer: Christine A. - Verified reviewer: Yes - Industry: Building Materials - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: December 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. FreightPop has supported my one person department, and has already brought our LTL pricing down. The onboarding specialist (Garrett) was incredible. He has been patient, kind, and helpful regarding any issue that arose. The other support specialists (Sal and Ben) have also worked diligently to get us up and running. The customer service has also been wonderful with any other technical issues that have popped up. I am excited to see how FreightPop can further improve our business. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros There are so many features I like about FreightPop. The tracking option was the main reason I started looking for a TMS system. Our company typically ships 400 flat bed/truck load shipments a month, and with over 100 carriers, that becomes a daunting task to follow up with each individual load. In addition, the quoting feature is incredibly helpful, especially with our variety of LTL shipments. The last feature that we are just now becoming familiar with is the invoice auditing feature. This was also one of the critical areas our company was looking for assistance with, and it has already delivered on its part of the investment. #### Cons The hardest thing for me personally was trying to upload negotiated freight rates myself. We have a few carriers with contract rates, or with pallet pricing, and they missed the initial upload time frame. I received help uploading them, and I will probably continue to need that assistance. However, the support to do that is fantastic. #### Reasons for choosing FreightPOP The features offered between the three were comparable. FreightPop's pricing was almost identical to one of the competitors, cheaper than the third. The ease of use, and pleasing user interface was one of its best features. The training of my fellow staff members is a daunting task, and the look of each page and the easy way to enter in data has already won over some skeptics. #### Vendor response Hi Christine - Thank you for your positive feedback on FreightPOP! We're thrilled to hear how our platform has simplified your tracking processes. Our team is dedicated to providing a user-friendly experience, and it's great to know we're hitting the mark. If you have any suggestions or need further assistance, we're always here to help! Replied January 2024 --- ### FreightPOP the best overall shipping product - Overall rating: 5/5 - Reviewer: Barry Z. - Verified reviewer: Yes - Industry: Medical Devices - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. This company is great to work with and when we changed ERP systems our users wanted it back, so we had an interface developed and they are now happy again. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The software just works. They have fabulous tech support. #### Cons Wish they would have had an interface into Epicor Kinetics. #### Reasons for choosing FreightPOP FreightPop just works and has the greatest flexibility to use your negotiated rates. #### Reasons for switching to FreightPOP Quick Ship do not have a robust interface into TL / LTL trucking companies. --- ### FP Pros & Needs for improvement - Overall rating: 4/5 - Reviewer: Dean H. - Verified reviewer: Yes - Industry: Business Supplies and Equipment - Company size: 201-500 employees - Product usage: Used daily for less than 12 months - Reviewed: September 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It's been a love hate experience but the FP development team strives extremely hard to perfect their solution. A few more fixes/enhancements and nothing in the marketplace will be able to contend. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros Carrier integration is simple. Rate Shopping works great. FreightPop support is amazing. Cloud based is a nice advantage. Parcel & LTL options. #### Cons Address entry is extremely clunky. Address validation should be automatic and display an icon on the main shipping screen for a quick glance, and it should also have an icon that differentiates the address between commercial and residential. A reset/clear button on the ship screen would be useful. Google address suggestions should be able to be turned off or have a USPS database via api. There are limited User/Roll permission settings, you can block a user from a carrier completely, but not specific services, i.e. Next Day Air AM. #### Reasons for choosing FreightPOP LTL options. Brokered Parcel Rates. We offer shipping solutions. I just wanted to provide additional feedback. No award is necessary for taking the survey, we are only trying to help. #### Reasons for switching to FreightPOP Multi-Carrier Rate Shopping. Cloud based. Brokered Rates. #### Vendor response Dean, thanks for the detailed feedback. We love hearing from our customers on ways we can improve the platform. I'll submit your feedback to the product team. Thanks again! Replied October 2020 --- ### An Up to date TMS solution - Overall rating: 5/5 - Reviewer: Steven P. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 501-1000 employees - Product usage: Used daily for less than 12 months - Reviewed: February 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We use it everyday for every shipment both freight and parcel, it gives us a great solution to capture the data from every shipment both incoming and outgoing. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The ease of setup, the ability to quickly learn and how short of a time the team got used to the solution. #### Cons Like all software there are a few glitches that arise, but their customer support team was quirk to respond and resolve the issue. #### Vendor response Hi Steven - Thank you so much for your glowing review of FreightPOP! It's incredibly rewarding for our team to hear that you're enjoying the platform and finding it comprehensive and user-friendly. We're dedicated to ensuring a smooth experience for our users, and your positive feedback is a testament to our efforts. Should you have any suggestions or require support with any aspect of our service, please don't hesitate to reach out. Our team is always here to help! Replied February 2024 --- ### Exceptional Freight Management Solution - Overall rating: 5/5 - Reviewer: Paola A. - Verified reviewer: Yes - Industry: Arts and Crafts - Company size: 2-10 employees - Product usage: Used weekly for less than 2 years - Reviewed: October 2023 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Functionality: 5/5 #### Pros FreightPOP has revolutionized our shipping and logistics management. It has not only saved us time and money but has also improved our overall customer satisfaction. If you're looking for a complete, user-friendly, and efficient freight management solution, I highly recommend FreightPOP. #### Cons the cost of subscription or licensing fees can be a significant expense. #### Vendor response Hi Paola, Your review highlighting the cost-effectiveness and time-saving qualities of FreightPOP is highly valued. We understand the importance of managing logistics costs, and it's rewarding to know that our solution is making a positive impact. Thank you for choosing FreightPOP, and we look forward to continuing to serve your logistics needs efficiently. Replied January 2024 --- ### An easy way to integrate your ship service - Overall rating: 5/5 - Reviewer: Cesar A S. - Verified reviewer: Yes - Product usage: Used daily for less than 12 months - Reviewed: April 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros It comes with all the features that you need to monitoring your shipment, because you can save a lot of time in the configuration, it is very easy, you can also have direct connection with the process, compare time and prices, track the shipments easily and analyze the information through graphics that the get you automatically, with this app you can save money and time easily, is the best for your business. #### Cons It can takes a little time to get used to FreightPOP because it has a lot of features to manage, so my recommendation is for you to set an specific aspect of the app to improve your business and later use others. --- ### FreightPOP - Overall rating: 4/5 - Reviewer: Aaron G. - Verified reviewer: Yes - Industry: Logistics and Supply Chain - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: August 2020 - Review source details: This review was submitted organically. No incentive was offered Very satisfied with FeightPOP. We moved from basically typing in information on a BOL and tracking by looking up a ticket and paper to FreightPOP which lets us track shipments in real time and produce a BOL with all the necessary hazardous information. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros The speed at which FreightPOP can make changes to their software which helps us in the end. #### Cons To see the updates that will be implemented before the change is made to the production system would be great. Now, the change is implemented but it seems we are doing the testing. #### Vendor response Aaron, thanks for taking the time to share your experience. The entire FreightPOP team values your feedback. As you mention, the speed of innovation and updates is fast so we will continue investing more resources into platform support. Replied August 2020 --- ### Great value for the efficiency gained! - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Cosmetics - Company size: 201-500 employees - Product usage: Used weekly for less than 6 months - Reviewed: January 2022 - Review source details: This review was submitted organically. No incentive was offered My team loves using FreightPOP. It is easy to create a shipment, rate shop it and tender it to the carrier. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Ease of use and rate shopping are the best. #### Cons Not all carriers are integrated for tracking. #### Reasons for choosing FreightPOP Cost and ease of set up. #### Vendor response Thank you for your review of FreightPOP! We're thrilled to hear that you and your team love using FreightPOP and we look forward to continuing to build the product to meet your expectations. Replied October 2022 --- ### VGM FreightPOP review - Overall rating: 5/5 - Reviewer: ramon m. - Verified reviewer: Yes - Industry: Automotive - Company size: 1001-5000 employees - Product usage: Used daily for less than 6 months - Reviewed: April 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Unlimited logins, cloud base, simplicity #### Cons Loading speed, after updates having to log out to see the new updates #### Vendor response Your Capterra review is a fantastic gift to us. Thank you for your support and for choosing our services, Ramon. Replied September 2023 --- ### FreightPOP has made shipping domestically and internationally a snap! - Overall rating: 5/5 - Reviewer: Joe C. - Industry: Computer Hardware - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: September 2017 - Review source details: This review was submitted organically. No incentive was offered Saved time on booking shipments. Saved money on freight costs. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Ease of use Ability to import my own carriers and rates Eliminates the need to use multiple systems to get the best rates and transit times #### Cons I would like it if an additional address line was added in the Ship To window when creating shipments. --- ### Use of Freight Pop - Overall rating: 4/5 - Reviewer: Janice E. - Verified reviewer: Yes - Industry: Consumer Goods - Company size: 201-500 employees - Product usage: Used weekly for less than 12 months - Reviewed: October 2020 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Easy to use, makes rating a shipment enjoyable, all quotes in one place and easy to select which one you want. Gives you the BOL and Pallet labels or you can email them. #### Cons not much to dislike about this program, might be nice to have more detailed instructions when first using it. #### Vendor response Janice, thank you for sharing your experience with the FreightPOP community. Even though we love hearing there is "not much to dislike about this program", we will continue our relentless pursuit of improvement. We are here to help you ship smarter and ship easier. -Kurt Replied October 2020 --- ### Amazing service and functionality! - Overall rating: 5/5 - Reviewer: Allie H. - Product usage: Used daily for less than 6 months - Reviewed: January 2018 - Review source details: This reviewer was invited by the software vendor to submit an honest review. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros This software does exactly what I need and if I find a function that needs improvement the company responds so quickly to adapt the software to fit my needs! #### Cons The only con that I can think of is the description field is too small for ease of use when typing up a BOL. #### Vendor response Allie, thanks for your feedback! We're so glad that you are finding exactly what you need in a shipping software. As far as the BOL suggestion, we'll get that sent over to our development team right away to review. Replied January 2018 --- ### Solid product for sure. - Overall rating: 5/5 - Reviewer: Colin W. - Verified reviewer: Yes - Industry: Oil & Energy - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: February 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Integrates well with our existing software and gets our shipments out accurately and in a timely manner. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Accurate and responsive. Meets our needs and allows us to ship seamlessly and gets product out of our facility and to our shippers quickly so that we can fulfil customer demand. #### Cons Like all software, it has its quirks but nothing major. --- ### A Game Changer for LTL Freight Shippers - Overall rating: 4/5 - Reviewer: John A. - Verified reviewer: Yes - Industry: Building Materials - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: July 2021 - Review source details: This review was submitted organically. No incentive was offered FreightPOP has helped us to reduce workload and reduce shipping costs while improving scalability and visibility. Through nearly two years of service, we have seen constant development and improvement, and support is very responsive. We have even seen feature requests turn into live features just a few weeks later. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros FreightPOP reduced our freight quoting workload from two entries (quote on a 3PL, and quote on our best direct carrier), to just one. One quote/ship platform with a shared history (of quotes and shipments), and which allowed us to add additional carrier and 3PL accounts into the bidding competition, with no additional per-quote overhead. #### Cons Every now and then there are a few quirks. Most often these are remedied by telling the user to log out of the portal, and log back in. #### Reasons for choosing FreightPOP FreightPOP was just the best fit, particularly for our LTL freight volume. As a small business living online, we didn't want on-premises solutions. The next-best alternatives which had the needed feature set and that were carrier-neutral were far more expensive. The solutions that were "free" and feature-complete for us were carrier-sponsored. If you are not the customer, you are the product; we love being FreightPOP's customers. #### Vendor response Hi John, thank you for your review! FreightPOP loves to hear from customers like you and we really value your feedback. Please let us know if there's anything we can do to help! Replied October 2022 --- ### We love Freightpop - Overall rating: 5/5 - Reviewer: Matt V. - Verified reviewer: Yes - Industry: Automotive - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Very positive, was a great investment for our company, it does exactly what we were looking for. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The ease of use, being able to rate shop different carriers, and cost tracking. #### Cons The only negative thing with FP is the software updates sometimes cause bugs in the system. Customer support is awesome and always works to resolve the bugs very quickly. #### Vendor response Hi Matt, Thank you for taking the time to review FreightPOP. It's fantastic to hear that our software has brought efficiency to your operations. We strive to continually enhance our platform, and feedback like yours inspires us to keep pushing the boundaries. Remember, our team is always ready to assist you with any new challenges! Replied January 2024 --- ### Freightpop Review 2023 - Overall rating: 5/5 - Reviewer: Cheyenne P. - Verified reviewer: Yes - Industry: Sporting Goods - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: August 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. This platform has made my job so much easier! I don't have to jump back and forth between platforms anymore to ship for freight and parcels. It's all in one spot. If I have questions the team is there to help! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Freightpop is one of the few platform where you can do both freight and parcel shipments. No more going back and forth between platforms! #### Cons Can be a bit slow to load information but there are tricks to fix that. The team at frieghtpop has been helpful with this! #### Reasons for choosing FreightPOP Parcel and freight shipments could be done in 1 platform #### Vendor response Thank you for your kind words in your review, Cheyenne! We greatly appreciate your support and are delighted to have you as our valued customer. Replied September 2023 --- ### Best Freight management software encountered - Overall rating: 5/5 - Reviewer: Francisco A. - Verified reviewer: Yes - Industry: Construction - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Very enjoyable and no serious complaints. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I have liked the customization that freightpop provided for our organization. I like how we can view all our carriers at once including parcel. I also have enojyed the propt tech support. We hope in the future to be able to use more broadly the tools that freightpop provides. #### Cons something that i have always disliked is the GUI for this software, although somewhat user friendly it has a lot of screens sometimes to reach what is needed. #### Vendor response Thank you for your review! We’re delighted to hear that you appreciate the customization FreightPOP offers and the ability to view all your carriers, including parcel, in one place. Our team is committed to providing prompt tech support, and it’s great to know that you’ve had positive experiences with our support team. Replied May 2024 --- ### Great TMS Solution - Overall rating: 5/5 - Reviewer: Michael M. - Verified reviewer: Yes - Industry: Consumer Electronics - Company size: 501-1000 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. FreightPop has greatly increased effectiveness when dealing with all type of freight #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Having all carriers integrated to one platform makes for easy decision making when shipping freight. Also allows for quick turnaround when setting up new carriers with their pool of already integrated companies #### Cons Communication on known issues with carriers could be improved #### Vendor response Thank you for taking the time to share your thoughts on Capterra. Your feedback is greatly appreciated, Michael! Replied September 2023 --- ### Good Job! - Overall rating: 4/5 - Reviewer: Casey B. - Verified reviewer: Yes - Industry: Consumer Goods - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: July 2022 - Review source details: This review was submitted organically. No incentive was offered I like it, and as it gets better the more I like it #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros the ease of use and how fast support responds and fixes issues #### Cons not always consistent with performance. Sometimes FedEx, or another shipper will be down. #### Reasons for choosing FreightPOP seemed the best, and so far so good! #### Reasons for switching to FreightPOP wanted 1 program with more features #### Vendor response Thanks for your review, Casey! We're so glad to hear you're enjoying your experience with FreightPOP. Unfortunately, carrier integrations require both parties to upkeep the technology behind it that makes it work properly, and if the carrier experiences technical issues, that will temporarily affect the integration. We value your feedback and look forward to bringing more awesome tech to your business via FreightPOP! Replied October 2022 --- ### Great product - Overall rating: 5/5 - Reviewer: Carey S. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 501-1000 employees - Product usage: Used daily for less than 2 years - Reviewed: June 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. This has been a very important tool for our business. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros How easy it is to get started with. We have multiple locations and were able to roll out to all of them right away. #### Cons There are not anything i can think of as bad. They are constantly making imporvements. #### Reasons for switching to FreightPOP Ship Exec was never able to launch, it was too hard to add to more then one computer. #### Vendor response We wanted to express our gratitude for your recent Capterra review. Your support means the world to us, Carey! Replied September 2023 --- ### From a current user! - Overall rating: 5/5 - Reviewer: Jason F. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. It has been a very positive experience. The platform works great for our company, and the support staff is super friendly and helpful #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ease of use! Helpful/ Quick support. Fits our needs for our business perfectly. #### Cons Not any cons. When a problem arises, FreightPOP is quick to address. #### Vendor response Your Capterra review made our day! Thanks for being a valued part of our community Jason! Replied September 2023 ## More reviews [Next reviews](https://www.softwareadvice.com/scm/freightpop-profile/reviews/?page=2) --- FreightPOP Reviews, Pros and Cons - 2026 Software Advice