PitneyShip

RATING:

4.5

(65)

About PitneyShip

PitneyShip is a shipping platform that helps small businesses streamline shipment and delivery tracking operations. It enables employees to access discounted shipping rates from multiple shipping and courier services including USPS and UPS. PitneyShip allows professionals to compare shipping and postage prices, schedule pick-ups as well as send packages, letters and large envelopes. Additionally, it provides a variety of features such as status tracking, SMS messaging, shipping labels, role-based permissions, package tracking, label printing, an activity dashboard, shipment price calculation and more. PitneyShip lets administrators print first-class postage for letters, generate custom reports and send sensitive documents with same-day delivery options. Pricing is ava...

PitneyShip Pricing

Contact Pitney Bowes for pricing details.

Starting price: 

$17.99 per month

Free trial: 

Available

Free version: 

Not Available

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PitneyShip Reviews

Overall Rating

4.5

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for PitneyShip

1 - 5 of 65 Reviews

Julliana

Law Practice, 2 - 10 employees

Used less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

Reviewed June 2022

A good solution for small business mailing needs

Anonymous

2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2021

Pre SendPro Online Experience

PROS

Prior to signing up to SendPro, I was using another product which continually failed and left me unable to post shipping on a daily basis which is important to my company. A couple of features that I would like folks to be aware of with SendPro 1. No need to save new entries to address book, SendPro is smart enough to add entries of new recipients to your address book. 2. I was able to import all my previous addresses from my previous vendor, and SendPro was able to do a data comparison to allow me to delete multiple duplicate entries what were brought over YAY! 3. Additionally I can create a batch of postage, printing later so I don't need to print with every order and stop fulfilling the orders. 4. Address completion and verification - with smart lookup technology I can have SendPro complete my addresses based on street number and name - SendPro will match city, state and zip AND if I currently have an address in the database incorrectly will offer to automatically correct it and update it.

CONS

Latest upgrade requires running on Chrome, not a first choice as a Mac user and I would prefer to be able to use Firefox.

Reasons for switching to PitneyShip

Stamps.com was consistently offline, and did not have autofill features, autosave and reprint functionality.

Vendor Response

Thanks for the glowing review. We really appreciate you taking the time to share your experience with us. We're lucky to have customers like you.

Replied July 2021

Addison

Non-Profit Organization Management, 201-500 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed April 2024

Quality Product for All-in-One Shipping

If your office produces enough in-house mail to require an efficient postage or shipping solution but not worry about a piece of postage machinery, PSP is your way to go. It is a more cost-efficient solution than a postage machine.

PROS

The software is easy to set up and use, making it a more suitable option for among various staff and office locations. The transparency of shipping options, requirements, and costs has made it simple to use the best service for a given mail piece.

CONS

I am a promoter of the software in full, and recommend it heavily. I do not see any cons to cause us to seek other options rather than provide recommendation for enhancement. PB has been receptive and responsive to feedback for PSP.

Reason for choosing PitneyShip

My company was originally leasing mail equipment with PB before switching to an outsourcing provider for bulk mail. We switched to PitneyShip for in-house mail and found an amazing solution to centralize our mailing needs among our regional offices.

Reasons for switching to PitneyShip

PitneyShip provided more flexibility for mailing options and reporting for our regional offices while keeping user access, funds and administration centralized.

Vendor Response

Thanks for all of your great feedback, Addison. We're thrilled to hear that are you such a strong advocate of PitneyShip and that it has been instrumental in enhancing your shipping processes across your staff and locations. We're also glad to know that you've found the product to be so transparent and simple, which supports our efforts in creating a user-friendly and reliable shipping solution. Once again, thank you for taking the time to share your experience and insights. We look forward to continuing to serve you and your office with excellence.

Replied April 2024

daniel

Printing, 2-10 employees

Used monthly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

1

VALUE FOR MONEY

2

CUSTOMER SUPPORT

2

FUNCTIONALITY

1

Reviewed March 2023

The product used to work; Now is failing my company

I have been using the software for 2-3 years. It worked great until the most recent upgrade. Tech Support has been largely useless concerning the most recent issues.

PROS

The product used to be a useful way to have a postage meter in my business. You can send First Class packages, Priority mail, express mail, parcel post and first class letters with the tool. With the latest upgrade I am able to do everything but send first class letters. It is cost effective compared to other online postage tools.

CONS

With the introduction of DeviceHub to the tool, a software necessary to print envelopes and stamp sheets, the software no longer works for Address and Postage directly printed on envelopes, and likely stamp sheets. DeviceHub is a local software that acts as a gateway to your printer. I am actively looking for an alternative.

Reason for choosing PitneyShip

at the time it was more cost effective for my needs.

Eric

Computer Hardware, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

3

Reviewed March 2024

PitneyShip is Great but lack of printing return shipping label option.

Overall is great but still lack of some functions.

PROS

Compare all the carriers at one place. That's great.

CONS

lack of printing return shipping label option. Can't setup fedex account via PitneyShip.

Reason for choosing PitneyShip

great rate with UPS. If we can sign up with Fedex would make it ever better.

Reasons for switching to PitneyShip

ups.com too pricy(no discount) and stamps.com only provide usps' rate

Vendor Response

Thanks for taking the time to share your feedback, Eric. We're thrilled to hear that you find our platform beneficial for comparing all carriers in a single place. Regarding your feedback around return shipping labels, we’re pleased to inform you that PitneyShip does support the creation of return labels. You can view this support article to learn more about the process: https://www.pitneybowes.com/us/support/article/000083230/creating-a-return-label-in-pitneyship-pro.html. Additionally, if you are subscribed to one of our multi-carrier plans, you have full access to FedEx rates, along with rates from other major carriers. To add FedEx as a carrier, go to Settings, Carriers, +Add Carrier, and select FedEx.

Replied April 2024