# ShipperHQ Software Reviews, Demo & Pricing - 2026 > Review of ShipperHQ Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/shipment-tracking/shipperhq-profile --- [Home](https://www.softwareadvice.com/) / [Shipping Software](https://www.softwareadvice.com/scm/shipping-comparison/) / ShipperHQ Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/shipment-tracking/shipperhq-profile/reviews/)[Alternatives](https://www.softwareadvice.com/shipment-tracking/shipperhq-profile/alternatives/) # ShipperHQ 2026: Benefits, Features & Pricing Wondering if ShipperHQ is right for your organization? Our Shipping Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview ShipperHQ 4.8 [(29)](https://www.softwareadvice.com/shipment-tracking/shipperhq-profile/reviews/) Pricing Starting at $350.00 per month ### About ShipperHQ Built by merchants for merchants, ShipperHQ gives you full control over your shipping and checkout experience. Trusted by thousands of brands across 150+ countries, ShipperHQ helps DTC, B2B, and enterprise merchants increase checkout conversions, boost sales & AOV, cut shipping costs, and deliver exceptional customer experiences—all with a powerful, no-code solution. It’s your checkout, your shipping, your rules. From auto parts to cupcakes—and everything in between—brands like Toyota, Cadbury, Pelican, and Stover & Company trust ShipperHQ to deliver fast, transparent shipping experiences that keep customers coming back. ShipperHQ offers a wide variety of support designed to provide the right help, at the right time, with real local experts who understand your business. Options include: Self-Serve Support, Premium Support and Dedicated Support. ShipperHQ is a proud UPS Ready Premier Partner, FedEx Alliance Partner, Adobe Gold Technology Partner, Magento Technology Partner, Shopify Plus Certified App, and BigCommerce Elite Partner. Wondering if ShipperHQ is right for your organization? Our Shipping Software selection experts can help you in 15 minutes or less. ## ShipperHQ User Interface ## Popular ShipperHQ Alternatives Main Product ShipperHQ 4.8 [(29)](https://www.softwareadvice.com/shipment-tracking/shipperhq-profile/reviews/) Ratings Breakdown - 4.62Ease of use - 4.56Value for money - 4.79Customer support - 4.59Functionality Pricing Starting at $350.00 per month Get Price Alternative Product [Fresa XPress](https://www.softwareadvice.com/scm/fresa-xpress-profile/) 4.8 [(153)](https://www.softwareadvice.com/scm/fresa-xpress-profile/reviews/) Ratings Breakdown - 4.78Ease of use - 4.53Value for money - 4.84Customer support - 4.63Functionality Pricing Starting at $40.00 per month Get Price Alternative Product [Freightview](https://www.softwareadvice.com/scm/freightview-profile/) 4.7 [(743)](https://www.softwareadvice.com/scm/freightview-profile/reviews/) Ratings Breakdown - 4.78Ease of use - 4.62Value for money - 4.66Customer support - 4.48Functionality Pricing Starting at $149.00 per month Get Price Alternative Product [MyCarrierTMS](https://www.softwareadvice.com/scm/mycarrier-profile/) 4.7 [(108)](https://www.softwareadvice.com/scm/mycarrier-profile/reviews/) Ratings Breakdown - 4.76Ease of use - 4.78Value for money - 4.76Customer support - 4.55Functionality Pricing Starting at $60.00 per month Get Price Alternative Product [DAT Load Board](https://www.softwareadvice.com/scm/dat-load-board-profile/) 4.5 [(239)](https://www.softwareadvice.com/scm/dat-load-board-profile/reviews/) Ratings Breakdown - 4.56Ease of use - 4.16Value for money - 4.45Customer support - 4.44Functionality Pricing Starting at $49.00 per month Get Price Alternative Product [Transvirtual](https://www.softwareadvice.com/retail/transvirtual-profile/) 4.8 [(68)](https://www.softwareadvice.com/retail/transvirtual-profile/reviews/) Ratings Breakdown - 4.74Ease of use - 4.65Value for money - 4.51Customer support - 4.59Functionality Pricing Available upon request Get Price ## ShipperHQ Pricing and Plans Starting price: $350.00 per month Free Trial Free Version Standard $350.00 flat rate, per month Plan includes: - 4 Carriers - 20 Shipping Rules - 4 Origins - 3 Advanced Features - 1k Orders/mo - AI-Powered Support Advanced $600.00 flat rate, per month Plan includes: - 6 Carriers - 50 Shipping Rules - 8 Origins - 4 Advanced Features - 2k Orders/mo - AI + Human Support - Configuration Assistance Enterprise Pricing available upon request Plan includes: - Custom Feature Limit - Custom Order Limit - Access to Enterprise-only Features - Shipping Strategy Consulting - Same-day Dedicated Support - Expert Setup Services Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## ShipperHQ Features - Popular features found in Shipping Alerts/Notifications Bills of Lading Delivery Tracking eCommerce Management Import/Export Management Inventory Management Label Printing Parcel Shipping Quotes/Estimates Reporting/Analytics Shipping Management - More features of ShipperHQ API Billing Rate Management Cost Analysis Delivery Estimate Discount Management Dispatch Management EDI For eCommerce For Freight Operations Freight Shipping Ground Shipping LTL/Shared Truckload Multi-Currency Multi-Location Package Tracking Promotions Management Rate Management Real-Time Analytics Real-Time Data Real-Time Updates Reporting & Statistics Shipment Price Calculation Shipment Tracking Shipping Services Integration Third-Party Integrations Website Integration ## ShipperHQ Integrations Shopify Integration rated undefined from -1 review Shopify Plus Integration rated undefined from -1 review Adobe Commerce Integration rated undefined from -1 review WooCommerce Integration rated undefined from -1 review BigCommerce Integration rated undefined from -1 review Salesforce Commerce Cloud Integration rated undefined from -1 review See all 8 integrations ## ShipperHQ User Reviews Overall Rating 4.8 Ratings Breakdown 5 79% 4 21% 3 0% 2 0% 1 0% Secondary Ratings Ease of Use 4.6 Value for money 4.6 Customer support 4.8 Functionality 4.6 Scott A. Verified reviewer Mining & Metals 51-200 employees Used daily for less than 2 years Review source Reviewed December 2020 Great Product A Little Clunky 4 It has helped us ship accurately and provide features to customers online that only bigger players used to have. It is going to allow us to move online to freight as well. Ratings Breakdown 4 Ease of use 5 Value for money 3 Customer support 3 Functionality Pros: The product was fairly easy to implement and it has a lot of great features. The interface is a little clunky and the UX could use some updating, however, for the complicated tasks it performs it is pretty good. Cons: I know it is COVID, but they need to work on their customer support. Read More FA Frank A. Verified reviewer Business Supplies and Equipment 11-50 employees Used monthly for more than 2 years Review source Reviewed April 2026 Powerful shipping logic with enterprise‑grade flexibility, but priced like a monopoly 5 We adopted ShipperHQ primarily to enable live LTL freight quoting at checkout, and it has fundamentally changed how we sell and support freight‑only products. Presenting accurate freight rates upfront has improved customer confidence, reduced friction during checkout, and eliminated a significant amount of internal effort previously spent manually quoting shipments for customers. That shift alone has made shipping operations far more efficient and predictable. At the time of onboarding, it was difficult to forecast how much value this functionality would ultimately deliver, which made the cost harder to justify initially, but with experience and thoughtful configuration, the platform has proven itself to be a critical operational tool. While it requires careful planning to stay within plan limits, ShipperHQ is reliable, stable, and extremely capable, and it enables shipping workflows that would otherwise be impractical or impossible to run at scale. Ratings Breakdown 5 Ease of use 4 Value for money 5 Customer support 5 Functionality Pros: ShipperHQ is incredibly powerful and flexible, and it’s hands‑down the most comprehensive shipping configuration tool I’ve used. It can handle extremely complex scenarios—parcel plus LTL freight, geo‑restrictions, address validation, multi‑box products, dimensional packing, PO Box blocking, business vs residential surcharges, and more—with a level of precision that simply isn’t possible natively on most ecommerce platforms. The UI is clean and logical, the documentation is thorough, and the BigCommerce integration is exceptionally deep (to the point where ShipperHQ adds fields directly to the product edit screen, which is rare for third‑party apps). Live LTL integration works flawlessly in the U.S., and even when a limitation exists (like unsupported live LTL quotes for certain Canadian carriers), their implementation team has been willing to step in and build table rates at no cost. Once configured, the system is very stable, accurate with dimensional packing, and reliable over the long term. Cons: Pricing and plan limitations are the biggest frustrations—ShipperHQ aggressively nickel‑and‑dimes for features, with hard caps on carriers, origins, rules, and “advanced features,” all of which are only fully unlocked on expensive Enterprise plans. Some features feel arbitrarily classified or double‑billed (for example, in‑store pickup counting as both a carrier and an advanced feature). They’ve also reduced functionality on lower‑tier plans over time, including removing plans entirely and lowering carrier limits, which we only discovered after hitting a limit that wasn't supposed to be there and contacting support. Costs also scale poorly for merchants running multiple storefronts, as ShipperHQ requires a separate paid plan for each store rather than offering any kind of shared or multi‑store licensing—something that can quickly become cost‑prohibitive for some setups. Shipping discounts or promotions are locked behind Enterprise plans, forcing merchants to discount products instead of shipping. While the software itself is solid, extracting full value without constantly upgrading plans requires creativity, deep understanding of the system, and sometimes working around “official” usage paths. Reasons for switching to ShipperHQ We switched from Advanced Shipping Manager after struggling with its crude UI, limited feedback, and poor ergonomics for ongoing edits—basic actions like adding a carrier didn’t even clearly indicate whether authentication succeeded or failed. While ASM has many positive reviews, most seem aimed at set‑it‑and‑forget‑it stores that rely on support to configure everything once, which didn’t suit our operational needs. In practice, ShipperHQ was the only viable alternative capable of properly supporting our mix of parcel and LTL freight, address‑based logic, and complex restrictions, and despite the cost, it remains effectively the only tool that can do what we need at the level of polish and reliability required. Vendor Response Thank you for such a detailed and honest review. We're glad ShipperHQ has proven itself as a critical tool for your freight workflows and that live LTL quoting has made such a tangible difference. Your feedback on pricing and plan structure is heard and appreciated and it's exactly the kind of input that helps us improve. We look forward to continuing to support your team! Replied May 2026 Read More FP Fred P. Verified reviewer Import and Export 2-10 employees Used daily for less than 2 years Review source Reviewed December 2021 Fixing Issues 5 So far it works with our needs. Ratings Breakdown 4 Ease of use 5 Customer support 4 Functionality Pros: Ease of dashboard. Once I got to use it. And the support, one I needed it was without doubt excellent. \[SENSITIVE CONTENT\], was without doubt both friendly and helpful. Indeed someone who was quick to help with the issues we had here. Instructed me on what the issue was and how to go about fixing it. Cons: None at this time, considering I just took over. Vendor Response News like this makes our day! Thanks for the great review. We're thrilled to hear such great feedback about our support teams' level of service. We know shipping can be hard and often times a key blocker. We're glad to hear that ShipperHQ could help to solve that for you. We'll pass along the kind words to the rest of the team! Replied December 2021 Read More JT Jackie T. Verified reviewer Retail 2-10 employees Used daily for less than 2 years Review source Reviewed April 2022 ShipperHQ is THEE solution for dimensional shipping! 5 We ship farm equipment parts, irregular sizes, and heavy. It is critical that shipping is calculated accurately. I've tried 2 other shipping aps. They don't even come close to ShipperHQ. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: I appreciated the tech support that I needed in the beginning. I love that I have all my box sizes and packing rules set up and how they seamlessly integrated with my ecommerce store. I now have live rates for the shopping carts and my customer gets to choose the carrier and knows how much shipping is. The shipping calculations are spot on! Cons: Nothing negative to say. I'm grateful to have found ShipperHQ. Reasons for switching to ShipperHQ Bigcommerce could not handle the dimensional shipping, nor could ShipStation. Vendor Response Thanks for sharing! We're happy we could help your business streamline your shipping processes and run your business smoothly. Replied April 2022 Read More AS Andrea S. Verified reviewer Retail 201-500 employees Used daily for less than 12 months Review source Reviewed November 2020 Works as described! 4 Ratings Breakdown 4 Ease of use 5 Value for money 4 Customer support 4 Functionality Pros: Easy to set up, lots of options for customization. Restrictions work great! Cons: Cannot use free shipping with codes and would be great to be able to customized the wording of shipping types. Reasons for choosing ShipperHQ Ability to create very specific restrictions. Read More EC Evan C. Verified reviewer Wholesale 11-50 employees Used weekly for less than 12 months Review source Reviewed September 2024 Would Recommend! 5 Everyone I've dealt with at ShipperHQ has been extremely helpful and responsive. From the very first introductory meeting all the way through our implementation meeting, everyone has been more than willing to help us get where we want to be. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Conquering ecommerce shipping calculations can be very challenging for a business with wide variety of products. ShipperHQ seems to have solutions for every kind of scenario. They really have thought of everything. Cons: I don't know that any of my frustrations have come from ShipperHQ. I have certainly been frustrated with the process of getting our website to calculate the way we want. ShipperHQ alleviates this process about as much as they possibly can. Vendor Response Thank you so much for the great review! We're thrilled to hear ShipperHQ has helped simplify your ecommerce shipping and that our team has been there to support you throughout the process. We know getting your shipping calculations right can be tricky, so it’s great to know we could help alleviate some of that frustration. If you need anything else, we're always here to help. Thanks again for recommending us! Replied September 2024 Read More CP Chantel P. Verified reviewer Building Materials 51-200 employees Used daily for more than 2 years Review source Reviewed July 2024 Great Program! 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: We use ShipperHQ with our Magento ecommerce website & it has been great. Customer service when we have questions or need to make changes is outstanding! They are quick to reply, instructions are clear, I'm always really happy with their assistance. And the program is easy to learn/use. Cons: I don't have any cons with ShipperHQ currently. Vendor Response Thanks so much for sharing your experience! We’re thrilled to hear that ShipperHQ has been a great fit for your Magento site and that our customer service team has provided the support you need. If you ever have any questions or need assistance, we’re always here to help. Replied September 2024 Read More PT Patrick T. Verified reviewer Food & Beverages 2-10 employees Used daily for more than 2 years Review source Reviewed January 2023 The best Shipping Rates Software By Far 5 I think the biggest strength though is in the quality of the support team. Endlessly patient helping us get some especially complicated things right. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Shipper-HQ is a dream to use even when your shipping rates get a bit complicated or nuanced. It can handle some couriers that provide dynamic shipping rates (like DHL) and at the same time others with static rates uploaded by csv (in a format that is easy and logical). Adding for example a simple function to add a % to some shipping rates for insurance is easy. Preventing specific products from going to a country or group of countries is easy. One big advantage over others we've tried is the sensible ability to group destinations so that, for example, the countries of the EU can be referred to as "EU" rather than endlessly listing all the countries every time a new rate for EU is needed - making the csv easy to read and diagnose.One of the most important features for us is the test portal to create a dummy package to an address to confirm the rates returned. Invaluable.It's got loads of other bits/pieces that we haven't yet touched. Cons: It's pretty trivial but I would like their csv parser to allow for notes in the sheet so that we can recall details about the rates. So far, I don't think we've come across an issue that S-HQ hasn't been able to handle. We'l keep trying... Reasons for choosing ShipperHQ S-HQ was recommended by our developers having used them before on other sites, knowing and trusting them. Vendor Response Great to hear it! ShipperHQ was built with people like you in mind. Your feedback is super important to us and helps us improve the product. We're glad ShipperHQ can help your business solve pain points! Replied February 2023 Read More BB Bharath B. Verified reviewer Logistics and Supply Chain 501-1000 employees Used daily for less than 12 months Review source Reviewed September 2021 Great Software bit improvement required on user interface. 5 We like ShipperHQ for what it is which is- - pretty much a live transportation rate adding machine. It functions admirably in our BigCommerce stage. In any case, shockingly, it does not have the delivery the executives capacity to print names and oversee shipments and orders. This causes us to host to utilize a third-gathering dispatching application. This isn't the apocalypse, however it would be a lot simpler if we would do what needs to be done all from one spot. Ratings Breakdown 4 Ease of use 4 Value for money 5 Customer support 5 Functionality Pros: This Application makes giving live delivery rates very simple and coordinates pretty consistently into our working stage. It expects next to zero support. There are other outsider applications that we've utilized that require steady management, however ShipperHQ is a set it and neglect type application. Cons: The User Inierface is somewhat interesting. It isn't as simple to explore as other delivery applications. I wish that ShipperHQ had the usefulness to print delivering names and oversee shipments. We at present host to utilize an alternate third-get-together application for shipment the executives. I might likewise want to see the choice for adding transporting rules if dispatching the board was coordinated. Reasons for switching to ShipperHQ Show exact rates for any delivery circumstance, regardless of how mind boggling and complex Read More TL Tom L. Verified reviewer Entertainment 11-50 employees Used daily for more than 2 years Review source Reviewed November 2020 An awesome software with dependable support 5 I'm content with ShipperHQ. We did almost stop using it due to upgrading our Magento platform. We were told by our 3rd party vendor who are Magento developers that the incorrect estimate shipping is cause by the ShipperHQ app. However, I was able to figure out the real cause and stablize the checkout issue on our website. Ratings Breakdown 4 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: Being on the IT technical side of business - I am comfortable with my way around software and configurating different 3rd party vendors to sync with our system. Whenever I do have an issue, SHQ has always given my issue the needed attention and seriousiness to resolve. Always had a sincere support from their team. Cons: The learning curve can be too much for the non-technical user. I wish their online guide wouldn't be so general. As a business, we have different apps that runs our daily operation. As i'm sure other companies have differnt apps as well. Would be great if the guide are actual steps someone did instead of a quick run thru that sometimes does not work due to some specifics. But the guide does not mention that. Reasons for choosing ShipperHQ From ShipperHQ's website, it seems like they're more of a software focus company and really know their product. Whereas the other companies seem to have more of business model and are selling services more than the software itself. Been with ShipperHQ for years now - a content customer here. Read More Showing 1 - 10 of 29 Reviews [See All Reviews](https://www.softwareadvice.com/shipment-tracking/shipperhq-profile/reviews/) ## ShipperHQ Popular Comparisons [Fresa XPress vs ShipperHQ](https://www.softwareadvice.com/scm/fresa-xpress-profile/vs/shipperhq/)[Freightview vs ShipperHQ](https://www.softwareadvice.com/scm/freightview-profile/vs/shipperhq/)[ShipStation vs ShipperHQ](https://www.softwareadvice.com/shipment-tracking/shipperhq-profile/vs/shipstation/) [Compare All Alternatives](https://www.softwareadvice.com/shipment-tracking/shipperhq-profile/alternatives/) ## Other Top Recommended Shipping Software [Item](https://www.softwareadvice.com/fleet-management/item-profile/) **4.6** (16) Recently recommended **23** times [ShippersEdge TMS](https://www.softwareadvice.com/scm/shippersedge-profile/) **5.0** (3) Recently recommended **22** times [Cin7 Omni](https://www.softwareadvice.com/retail/cin7-profile/) **4.3** (601) Recently recommended **18** times [Linnworks](https://www.softwareadvice.com/ecommerce/linnworks-profile/) **4.1** (47) Recently recommended **16** times Stuck Between Options? 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