---
title: "EasyPost Software Reviews, Demo & Pricing - 2026"
description: "Review of EasyPost Software: system overview, features, price and cost information. Get free demos and compare to similar programs."
source_url: "https://www.softwareadvice.com/shipment-tracking/shipping-software-by-easypost-profile/"
page_type: "product"
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---

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EasyPost

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Overview

[Reviews](https://www.softwareadvice.com/shipment-tracking/shipping-software-by-easypost-profile/reviews/)[Alternatives](https://www.softwareadvice.com/shipment-tracking/shipping-software-by-easypost-profile/alternatives/)

# EasyPost Review

Custom quote Free version Free trial 1 plan

Wondering if EasyPost is right for your organization?

Our Shipping Software selection experts can help you in 15 minutes or less.

On this page

-   Overview
    
-   User Interface
    
-   Popular Alternatives
    
-   Pricing and Plans
    
-   Features
    
-   User Reviews
    

## Overview

EasyPost

3.9

[(17)](https://www.softwareadvice.com/shipment-tracking/shipping-software-by-easypost-profile/reviews/)

Pricing

Pricing available upon request

### About EasyPost

EasyPost is a Shipping API that solves complex logistics problems for eCommerce businesses, enabling them to deliver an online shopping experience that delights customers.

Some of the biggest names in retail rely on EasyPost to ship faster, smarter, and cheaper. We manage the headaches involved with dated carrier technology so our customers can focus on what grows their business. Integrate once with EasyPost and seamlessly add carriers, generate shipping labels, track packages in near real-time, and insure shipments.

Do you work for EasyPost? [Manage this product listing](https://www.g2.com/products/easypost/claim_requests/new?auto=true)

Wondering if EasyPost is right for your organization?

Our Shipping Software selection experts can help you in 15 minutes or less.

## EasyPost User Interface

## Popular EasyPost Alternatives

Main Product

EasyPost

3.9

[(17)](https://www.softwareadvice.com/shipment-tracking/shipping-software-by-easypost-profile/reviews/)

Ratings Breakdown

-   3.88Ease of use
-   4.0Value for money
-   3.81Customer support
-   3.65Functionality

Pricing

Available upon request

Get Price

Alternative Product

[Odoo](https://www.softwareadvice.com/crm/odoo-profile/)

4.2

[(1331)](https://www.softwareadvice.com/crm/odoo-profile/reviews/)

Ratings Breakdown

-   4.04Ease of use
-   4.08Value for money
-   3.87Customer support
-   4.17Functionality

Pricing

Starting at $31.10 per month

Get Price

Alternative Product

[Fishbowl](https://www.softwareadvice.com/manufacturing/fishbowl-inventory-manufacturing-profile/)

4.2

[(1131)](https://www.softwareadvice.com/manufacturing/fishbowl-inventory-manufacturing-profile/reviews/)

Ratings Breakdown

-   4.15Ease of use
-   4.10Value for money
-   4.26Customer support
-   4.13Functionality

Pricing

Available upon request

Get Price

Alternative Product

[Cin7 Core](https://www.softwareadvice.com/scm/dear-systems-profile/)

4.3

[(739)](https://www.softwareadvice.com/scm/dear-systems-profile/reviews/)

Ratings Breakdown

-   4.22Ease of use
-   4.27Value for money
-   4.42Customer support
-   4.18Functionality

Pricing

Starting at $349.00 per month

Get Price

Alternative Product

[NetSuite](https://www.softwareadvice.com/accounting/netsuite-financials-accounting-software-profile/)

4.2

[(2069)](https://www.softwareadvice.com/accounting/netsuite-financials-accounting-software-profile/reviews/)

Ratings Breakdown

-   3.97Ease of use
-   3.86Value for money
-   3.82Customer support
-   4.21Functionality

Pricing

Available upon request

Get Price

Alternative Product

[ShippyPro](https://www.softwareadvice.com/shipment-tracking/shippypro-profile/)

4.7

[(157)](https://www.softwareadvice.com/shipment-tracking/shippypro-profile/reviews/)

Ratings Breakdown

-   4.57Ease of use
-   4.28Value for money
-   4.58Customer support
-   4.57Functionality

Pricing

Starting at €159.00 per month

Get Price

## EasyPost Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Basic

Pricing available upon request

No plan information available

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

## EasyPost Features

-   Popular features found in Shipping
    
    Alerts/Notifications
    
    Bills of Lading
    
    Delivery Tracking
    
    eCommerce Management
    
    Import/Export Management
    
    Inventory Management
    
    Label Printing
    
    Parcel Shipping
    
    Quotes/Estimates
    
    Reporting/Analytics
    
    Shipping Management
    
-   More features of EasyPost
    
    3PL Management
    
    API
    
    Auditing & Claim Filing Services
    
    Automated Claim Filing
    
    Barcoding/RFID
    
    Billing & Invoicing
    
    Carrier Invoice Auditing
    
    Cost Recovery
    
    Data Import/Export
    
    Delivery Estimate
    
    Delivery Record
    
    Dispatch Management
    
    Document Management
    
    EDI
    
    For eCommerce
    
    For Freight Operations
    
    Package Analytics
    
    Package Tracking
    
    Refund Opportunity Identification
    
    Returns Management
    
    Scheduling
    
    Shipment Tracking
    
    Shipping Cost Tracking
    
    Shipping Labels
    
    Shipping Optimization
    
    Status Tracking
    
    Third-Party Integrations
    
    Third Party Management
    
    Website Integration
    

## EasyPost User Reviews

## EasyPost customer ratings

- Overall rating: 3.9/5
- Total reviews: 17

### Rating distribution

- 5 stars: 7 reviews (41%)
- 4 stars: 5 reviews (29%)
- 3 stars: 3 reviews (18%)
- 2 stars: 0 reviews (0%)
- 1 star: 2 reviews (12%)

### Secondary ratings

- Ease of use: 3.9/5
- Value for money: 4/5
- Customer support: 3.8/5
- Functionality: 3.6/5

---

### A good workhorse if you have an API integration

- Overall rating: 4/5
- Reviewer: Lucas H.
- Verified reviewer: Yes
- Industry: Retail
- Company size: Self-Employed
- Product usage: Used daily for less than 6 months
- Reviewed: September 2024
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Customer service has been very responsive.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

EasyPost offers their services without a monthly fee, and they integrate via API with other platforms. Prices are competitive.

#### Cons

There is no direct integration with WooCommerce--or, to my knowledge, with other ecommerce platforms. That means their dashboard isn't as useful, because pending orders aren't shown there. I don't like that the account has to be funded in advance rather than labels being billed to a credit card as they are purchased.

#### Reasons for switching to EasyPost

EasyPost offered more services without a monthly fee (although there are some fees for actions taken on the platform).

---

### Simple to use and good pricing

- Overall rating: 5/5
- Reviewer: Olivia C.
- Verified reviewer: Yes
- Industry: Retail
- Company size: 2-10 employees
- Product usage: Used daily for less than 2 years
- Reviewed: August 2024
- Review source details: This review was submitted organically. No incentive was offered

Overall, EasyPost is cost effective when it comes to finding the best postage rates.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Functionality: 5/5

#### Pros

I like the selection of postage options EasyPost offers.

#### Cons

I’d love to see a few more postage/courier options to choose from

#### Reasons for switching to EasyPost

Better pricing and selection of shippers.

---

### They are fine until you have a problem or a broken package claim. Then their customer service is horrible

- Overall rating: 1/5
- Reviewer: Lloyd P.
- Verified reviewer: Yes
- Industry: Consumer Goods
- Company size: 11-50 employees
- Product usage: Used monthly for less than 2 years
- Reviewed: April 2026
- Review source details: This review was submitted organically. No incentive was offered

Horrible customer service for a broken package claim. It has been ongoing for over 5 months and we still have not been reimbursed.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 1/5
- Customer support: 1/5
- Functionality: 4/5

#### Pros

It was fairly easy to ship thru FAIRE. Their rates are competitive somewhat but their customer service leaves a lot to be desired. We would NEVER recommend them to anyone!

#### Cons

When we had a damaged Products the company kept putting us off even after submitting photos of the damage and packing material. After 5 months they still are asking for more photos and explanations. At this point they are way past the time frame allowed for UPS and FEDEX so obviously they are trying to get out of paying the claim! We will never use them again to ship our products thru FAIRE or any other of the websites we do business on including Michaels and Walmart. Stay away from these people! They are not worth the risk. THey are review rated at 4.0 but they should be rated at 1.0!

#### Reasons for choosing EasyPost

NO CHOICE, as it is part of the FAIRE experience.

---

### Very developer friendly!

- Overall rating: 5/5
- Reviewer: Dave B.
- Verified reviewer: Yes
- Industry: Internet
- Company size: 51-200 employees
- Product usage: Used daily for more than 2 years
- Reviewed: July 2020
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 5/5

#### Pros

Well documented API, and everything works as expected. They also cover a lot of features which competitors do not have, such as batch label printing.

#### Cons

The website UI leaves a little to be desired, but it's straightforward enough. Could be improved with better search/filtering capabilities.

#### Reasons for switching to EasyPost

Less expensive, better API

#### Vendor response

Thank you for your review! We're happy to hear that integration was easy to complete! Our developer team is working to improve upon our UI for greater functionality and ease of use. Should there be specific features that you'd like to see implemented, please let us know at developer-support@easypost.com and we'll make it happen. Thank you again for choosing EasyPost!

Replied July 2020

---

### Reliable and Efficient

- Overall rating: 5/5
- Reviewer: Alan B.
- Verified reviewer: Yes
- Industry: Sporting Goods
- Company size: 11-50 employees
- Product usage: Used daily for more than 2 years
- Reviewed: June 2020
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 4/5
- Functionality: 5/5

#### Pros

We've been using this EasyPost for our online shipping since 2016. It is so much more reliable than our previous shipping service, has very little down time, and the customer service is decently responsive for the rare occasions when the shipping API has had errors or down time.

#### Cons

In a recent update they made the customer lookup less intuitive.

#### Reasons for choosing EasyPost

We needed an API that would work with our custom website. Easypost provides that.

#### Reasons for switching to EasyPost

Too much down time and the customer service was not reliable.

#### Vendor response

Thank you for your review! We're happy to hear your positive feedback on our API. Your feedback on our customer lookup function has been noted. Should you have any additional suggestions for improvement, please let us know at developer-support@easypost.com and we'll make it happen. Thank you again for choosing EasyPost!

Replied July 2020

---

### Easypost the solution to global shipping

- Overall rating: 3/5
- Reviewer: Alex B.
- Verified reviewer: Yes
- Industry: Computer Software
- Company size: 11-50 employees
- Product usage: Used weekly for more than 2 years
- Reviewed: December 2024
- Review source details: This review was submitted organically. No incentive was offered

Its been OK. The support is actually very good and responsive despite us being in the UK and them being in the US. We have used other vendors in the past and Easypost has been the best so far.

#### Ratings breakdown

- Ease of use: 2/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

It allows us to integrate with one software provider and opens up a whole network of global couriers and services that we can then offer in our product to our customers.

#### Cons

Its so complicated, not necessarily Easypost directly but moreso the world of shipping and frieght so its actually taken us about 4 years before we have a product that most of our customers are happy with. They have also done updates recently that have slowed the API calls down by 200% which has a knock on effect on our services to our customer.

#### Reasons for switching to EasyPost

Metapack's support were so poor it was nearly impossible to run/integrate the software without that partnership approach

---

### Easypost ECommerce WHolesale Shipping

- Overall rating: 5/5
- Reviewer: Pete D.
- Verified reviewer: Yes
- Industry: Wholesale
- Company size: 2-10 employees
- Product usage: Used daily for more than 2 years
- Reviewed: July 2020
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

saved us tons of time and money

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 3/5

#### Pros

easy use and documentation of API. product is easy to use

#### Cons

not enough reporting breakdown features. Also we should be able to force rates when shipping to a pobox and use fedex as this is possible but just not in easypost as it does not display a rate

#### Vendor response

Thank you for your review! We're happy to hear that integration was easy to complete! Our developer team is working to improve upon our product for greater functionality and versatility in regards to reporting and label production. Should there be specific features that you'd like to see implemented, please let us know at developer-support@easypost.com and we'll make it happen. Thank you again for choosing EasyPost!

Replied July 2020

---

### Easypost ECommerce

- Overall rating: 4/5
- Reviewer: Peter D.
- Verified reviewer: Yes
- Industry: Retail
- Company size: 2-10 employees
- Product usage: Used daily for less than 2 years
- Reviewed: July 2020
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 3/5
- Value for money: 5/5
- Customer support: 4/5
- Functionality: 3/5

#### Pros

Product is easy to use. Integration was relatively easy as we use Ruby on Rails. The features we use are the basics of just purchasing shipments

#### Cons

Some of the reporting isn't as detailed as we need so we have to create our own reports after we download the initial Also trying to force orders thru when there is a PO Box it only displays USPS when other software allows us to use Fedex.

#### Vendor response

Thank you for your review! We're happy to hear that integration was easy to complete! Our developer team is working to improve upon our product for greater functionality and versatility in regards to reporting and label production. Should there be specific features that you'd like to see implemented, please let us know at developer-support@easypost.com and we'll make it happen. Thank you again for choosing EasyPost!

Replied July 2020

---

### Stay as far away from Easypost as you can

- Overall rating: 1/5
- Reviewer: Jessie G.
- Verified reviewer: Yes
- Industry: Food & Beverages
- Company size: 2-10 employees
- Product usage: Used daily for less than 12 months
- Reviewed: June 2020
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 1/5
- Value for money: 1/5
- Customer support: 1/5
- Functionality: 1/5

#### Pros

It was cheap. So cheap. So much cheaper than everyone else. We soon found out why.

#### Cons

I have honestly never had a more horrific experience with a company. We were so thrilled to find shipping help for our small business at a reasonable price, but now we've spent thousands of dollars trying to repair what Easypost has done. A combination of miscounting inventory, losing entire cases, transitioning warehouses without notice, damaging product with box cutters (and sending those products to customers), and not honoring first-in-first-out inventory rotation, this has by far been the worst business relationship I've ever had the displeasure of experiencing. Stay far, far away. Even if you're evaluating them for their software and not 3PL services, their extreme unprofessionalism and lack of client support translates to their entire business.

---

### Fantastic API

- Overall rating: 5/5
- Reviewer: Josh U.
- Verified reviewer: Yes
- Industry: Medical Practice
- Company size: 11-50 employees
- Product usage: Used daily for more than 2 years
- Reviewed: June 2020
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

It was a very easy api to build into our system and its never been problematic to service. Overall just a seamless experience.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

What i like most about easypost is that it always justs works. Its seamless in our software and makes shipping supplies to patients effortless.

#### Cons

I can honestly say that we have never been disappointed or frustrated by the software or service.

#### Vendor response

Thank you for your review! We're happy to hear your positive feedback on our API. Should you have any suggestions for improvement, please let us know at developer-support@easypost.com and we'll make it happen. Thank you again for choosing EasyPost!

Replied July 2020

---

Showing 1 - 10 of 17 Reviews

[See All Reviews](https://www.softwareadvice.com/shipment-tracking/shipping-software-by-easypost-profile/reviews/)

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