EasyPost
About EasyPost
EasyPost Pricing
Free trial:
Available
Free version:
Available
Most Helpful Reviews for EasyPost
1 - 5 of 12 Reviews
Dave
Internet, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed July 2020
Very developer friendly!
Well documented API, and everything works as expected. They also cover a lot of features which competitors do not have, such as batch label printing.
CONSThe website UI leaves a little to be desired, but it's straightforward enough. Could be improved with better search/filtering capabilities.
Reasons for switching to EasyPost
Less expensive, better API
Vendor Response
Thank you for your review! We're happy to hear that integration was easy to complete! Our developer team is working to improve upon our UI for greater functionality and ease of use. Should there be specific features that you'd like to see implemented, please let us know at developer-support@easypost.com and we'll make it happen. Thank you again for choosing EasyPost!
Replied July 2020
Alan
Sporting Goods, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed June 2020
Reliable and Efficient
We've been using this EasyPost for our online shipping since 2016. It is so much more reliable than our previous shipping service, has very little down time, and the customer service is decently responsive for the rare occasions when the shipping API has had errors or down time.
CONSIn a recent update they made the customer lookup less intuitive.
Reason for choosing EasyPost
We needed an API that would work with our custom website. Easypost provides that.
Reasons for switching to EasyPost
Too much down time and the customer service was not reliable.
Vendor Response
Thank you for your review! We're happy to hear your positive feedback on our API. Your feedback on our customer lookup function has been noted. Should you have any additional suggestions for improvement, please let us know at developer-support@easypost.com and we'll make it happen. Thank you again for choosing EasyPost!
Replied July 2020
Jessie
Food & Beverages, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed June 2020
Stay as far away from Easypost as you can
It was cheap. So cheap. So much cheaper than everyone else. We soon found out why.
CONSI have honestly never had a more horrific experience with a company. We were so thrilled to find shipping help for our small business at a reasonable price, but now we've spent thousands of dollars trying to repair what Easypost has done. A combination of miscounting inventory, losing entire cases, transitioning warehouses without notice, damaging product with box cutters (and sending those products to customers), and not honoring first-in-first-out inventory rotation, this has by far been the worst business relationship I've ever had the displeasure of experiencing. Stay far, far away. Even if you're evaluating them for their software and not 3PL services, their extreme unprofessionalism and lack of client support translates to their entire business.
Pete
Wholesale, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed July 2020
Easypost ECommerce WHolesale Shipping
saved us tons of time and money
PROSeasy use and documentation of API. product is easy to use
CONSnot enough reporting breakdown features. Also we should be able to force rates when shipping to a pobox and use fedex as this is possible but just not in easypost as it does not display a rate
Vendor Response
Thank you for your review! We're happy to hear that integration was easy to complete! Our developer team is working to improve upon our product for greater functionality and versatility in regards to reporting and label production. Should there be specific features that you'd like to see implemented, please let us know at developer-support@easypost.com and we'll make it happen. Thank you again for choosing EasyPost!
Replied July 2020
Peter
Retail, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed July 2020
Easypost ECommerce
Product is easy to use. Integration was relatively easy as we use Ruby on Rails. The features we use are the basics of just purchasing shipments
CONSSome of the reporting isn't as detailed as we need so we have to create our own reports after we download the initial Also trying to force orders thru when there is a PO Box it only displays USPS when other software allows us to use Fedex.
Vendor Response
Thank you for your review! We're happy to hear that integration was easy to complete! Our developer team is working to improve upon our product for greater functionality and versatility in regards to reporting and label production. Should there be specific features that you'd like to see implemented, please let us know at developer-support@easypost.com and we'll make it happen. Thank you again for choosing EasyPost!
Replied July 2020