LastPass
About LastPass
Awards and Recognition
LastPass Pricing
Premium (Single user) - $3 per month (billed annually) Families (up to 6 users) - $4 per month (billed annually) LastPass Teams: $4/user/month for 5-50 users (billed $48 annually per user) LastPass Business: $7/user/month for 5+ users (billed $84 annually per user) Advanced MFA Add-On: $3/user/month for 5+ users (billed $108 annually per user for LastPass Business + MFA) Advanced SSO Add-On: $2/user/month for 5+ users (billed $96 annually per user for LastPass Business + SSO) Add-ons available with the purchase of LastPass Business LastPass Business with Advanced MFA Add on and Advanced SSO Add on: $10/user/month for 5+ users (billed $120 annually per user)
Starting price:
$3.00 per month
Free trial:
Available
Free version:
Available
Most Helpful Reviews for LastPass
1 - 5 of 2,668 Reviews
Cat
11 - 50 employees
Used more than 2 years
OVERALL RATING:
5
Reviewed November 2020
LastPass is the last place for password!
James
Verified reviewer
Marketing and Advertising, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2021
My favorite password management app!
Overall, I've loved using Lastpass to store all of my work passwords as well as all of my passwords and secure information for my personal life and family. It's made it so much easier to use safe, one-time passwords for each login, instead of one login that gets used everywhere.
PROSI love how easy it is to use. I love the auto-fill icons that appear on login screens and the "Generate a Password" feature that makes it so incredibly simple to create and use very secure, completely unique passwords for each of my accounts.
CONSIt can seem a little difficult to learn for new users, especially if you don't have a background in tech/computer security. The password resetting process is also really inconvenient and difficult, but I suppose maybe that is by design.
Reason for choosing LastPass
Through the recommendation of a friend of mine who was a computer software and security engineer. I love how it syncs between devices and I can share logins at work with coworkers who need specific access to things. I really love the Chrome extension of Lastpass as well.
James
Verified reviewer
Hospital & Health Care, 5,001-10,000 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed March 2023
Great UI but too many Breeches for a Security product
great product but I cannot trust my security to them
PROSGreat UI...Easily integrated, easy to deploy, and manage
CONSat least three major security breaches in less than two years
Reason for choosing LastPass
Better Value, Better UI, and easier to deploy
Reasons for switching to LastPass
I needed something more corporately oriented and licensed better for the enterprise
Seth
Verified reviewer
Non-Profit Organization Management, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
2
EASE OF USE
5
VALUE FOR MONEY
2
CUSTOMER SUPPORT
1
FUNCTIONALITY
4
Reviewed March 2023
A white-washed tomb
It was great... until it wasn't.
PROSThe product is easy to use and works really well. However, this isn't important if it doesn't actually do the one thing its supposed to: i.e. keep your passwords and information secure.
CONSI do not trust LastPass after the way they handled the breaches in late 2022. The intentionally made their communication vague and confusing to try to hide their poor management of our data. Their customer support is also lacking. When we went to turn off auto-renew on our enterprise subscription so that we could finish out the year but not purchase another, they deactivated our account. Luckily we didn't lose any passwords, but we did lost access to the admin dashboard which would have been helpful in the transition. And would be absolutely vital to a larger organization. Been in contact with their support about it and I'm pretty sure they are lying to me about what happened.
Reason for choosing LastPass
Because some of our staff was already using LastPass. However we have NOW switched to Bitwarden because LastPass has proved themselves untrustworthy with our data.
Ivan
Information Technology and Services, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
FUNCTIONALITY
5
Reviewed June 2023
Work great, but serious concerns with their internal security
Very nice interface and integration with popular browsers, and works very well even on my Android smartphone and tablet.
CONSI have used LastPass for several years as a paying customers in our business, and I was overall very happy with the service and would recommend it easilly, but in recent years that had a few security breaches that were so amateurish that are concerning regarding their internal security policies and practices, and have placed customer's security at risk. Unfortunately, unaceptable for a security focused service.
