# 360 SMS App Software Reviews, Demo & Pricing - 2026 > Review of 360 SMS App Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/sms-marketing/360smsapp-profile --- [Home](https://www.softwareadvice.com/) / [SMS Marketing Software](https://www.softwareadvice.com/sms-marketing/) / 360 SMS App Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview # 360 SMS App 2026: Benefits, Features & Pricing Wondering if 360 SMS App is right for your organization? Our SMS Marketing Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview 360 SMS App 5.0 [(6)](https://www.softwareadvice.com/sms-marketing/360smsapp-profile/#reviews) Pricing Pricing available upon request ### About 360 SMS App 360 SMS App is a 100% Salesforce and Zoho native, AI-powered digital engagement platform designed to help businesses connect, converse, and convert across 15+ messaging channels—without leaving Salesforce. 360 SMS is a 100% Salesforce- and Zoho-native, AI-powered digital engagement platform that helps businesses connect, communicate, and convert across 15+ messaging channels—all without leaving Salesforce. Trusted by 3,000+ businesses across 100+ countries, 360 SMS has been a proven name for over a decade, earning a 4.98/5 rating on AppExchange. From SMS and WhatsApp to WeChat, LINE, Viber, Kakao, Zalo, and more, 360 SMS brings all customer conversations into a single Salesforce interface. Sales, marketing, and service teams can send, receive, and track messages directly from Salesforce records, ensuring complete visibility and consistent follow-ups. Automation is at the core of 360 SMS. Teams can use no-code tools to quickly set up recurring messages, auto-replies, surveys, and drip campaigns, while advanced users can leverage Salesforce Flows, APIs, and integrations for complex workflows. This flexibility allows teams to scale engagement without relying on developers. AI... and AI Agents play a key role in improving productivity and outcomes. 360 SMS offers AI-powered language translation, enabling teams to communicate instantly in a customer’s preferred language. AI-suggested replies help agents respond faster and more accurately, while template quality scoring and message refinement tools ensure clarity, consistency, and compliance. Conversation analysis provides summaries, sentiment tracking, key takeaways, and next-action recommendations to help teams continuously improve engagement. AI chatbots further extend automation by handling FAQs, qualifying leads, booking meetings, and capturing data—24/7—while seamlessly escalating conversations when human intervention is needed. Compliance is built into the platform, with smart opt-in and opt-out management, selective consent controls, intent-based opt-outs, and support for evolving regulations through custom fields. Trusted by businesses across industries, 360 SMS transforms Salesforce into a modern, AI-driven digital engagement hub—helping teams respond faster, stay compliant, and deliver better and connected customer experiences across every channel. Wondering if 360 SMS App is right for your organization? Our SMS Marketing Software selection experts can help you in 15 minutes or less. ## 360 SMS App User Interface ## Popular 360 SMS App Alternatives Main Product 360 SMS App 5.0 [(6)](https://www.softwareadvice.com/sms-marketing/360smsapp-profile/#reviews) Ratings Breakdown - 5.0Ease of use - 5.0Value for money - 5.0Customer support - 5.0Functionality Pricing Available upon request Get Price Alternative Product [Project Broadcast](https://www.softwareadvice.com/sms-marketing/project-broadcast-profile/) 4.9 [(647)](https://www.softwareadvice.com/sms-marketing/project-broadcast-profile/reviews/) Ratings Breakdown - 4.55Ease of use - 4.73Value for money - 4.81Customer support - 4.67Functionality Pricing Starting at $7.00 per month Get Price Alternative Product [SlickText](https://www.softwareadvice.com/sms-survey/slicktext-profile/) 4.8 [(268)](https://www.softwareadvice.com/sms-survey/slicktext-profile/reviews/) Ratings Breakdown - 4.80Ease of use - 4.66Value for money - 4.87Customer support - 4.73Functionality Pricing Starting at $29.00 per month Get Price Alternative Product [Clearstream](https://www.softwareadvice.com/church/clearstream-profile/) 4.8 [(681)](https://www.softwareadvice.com/church/clearstream-profile/reviews/) Ratings Breakdown - 4.72Ease of use - 4.55Value for money - 4.84Customer support - 4.59Functionality Pricing Starting at $29.00 per month Get Price Alternative Product [LabsMobile](https://www.softwareadvice.com/product/527802-LabsMobile/) 4.7 [(46)](https://www.softwareadvice.com/product/527802-LabsMobile/#reviews) Ratings Breakdown - 4.78Ease of use - 4.69Value for money - 4.75Customer support - 4.59Functionality Pricing Available upon request Get Price Alternative Product [EZ Texting](https://www.softwareadvice.com/sms-survey/ez-texting-profile/) 4.5 [(273)](https://www.softwareadvice.com/sms-survey/ez-texting-profile/reviews/) Ratings Breakdown - 4.52Ease of use - 4.16Value for money - 4.27Customer support - 4.38Functionality Pricing Starting at $25.00 per month Get Price ## 360 SMS App Pricing and Plans Starting price: $7.00 Free Trial Free Version Basic $7.00 per user No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## 360 SMS App Features - Popular features found in SMS Marketing 2-Way Messaging Campaign Planning Campaign Scheduling Communication Management Contact Management Engagement Tracking Message Personalization Mobile Coupons Reporting/Analytics Scheduled Messaging Shortcodes - More features of 360 SMS App Activity Tracking Alerts/Notifications API Automated Responses Customer Segmentation Customizable Templates Drip Campaigns Mass Texting Multi-Campaign Polls/Voting SMS Messaging ## 360 SMS App Integrations Salesforce.org Nonprofit Cloud Integration rated undefined from -1 review Salesforce.org Education Cloud Integration rated undefined from -1 review Zoho CRM Integration rated undefined from -1 review ## 360 SMS App User Reviews Overall Rating 5.0 Ratings Breakdown 5 100% 4 0% 3 0% 2 0% 1 0% Secondary Ratings Ease of Use 5.0 Value for money 5.0 Customer support 5.0 Functionality 5.0 Have you used 360 SMS App and would like to share your experience with others? BR Bhawna R. Verified reviewer Accounting 201-500 employees Used weekly for less than 2 years Review source Reviewed July 2022 Great App and Great Support 5 "Quick and easy set up. Multiple channels have helped us communicate with prospects and customers over their preferred channel and run multi-channel drip campaigns. Easily configurable surveys helped to capture unique data faster for every new use case. Overall experience is commendable. " Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: 11 channels in one app for Salesforce communication. No separate integration is required for different channels. SMS drip campaigns and surveys are configurable without any technical knowledge. This capability of the app worth your penny. Support team is excellent and absolutely delighted to work with. Cons: Sometimes conversation over calls is a bit unclear. But its a temporary issue nothing big. Read More AK Akshay K. Verified reviewer Information Technology and Services 2-10 employees Used daily for less than 2 years Review source Reviewed March 2024 Best CTI/SMS app for Salesforce 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Simple, fast, and native to Salesforce. Other important features are iText (Chatbot), Drip Campaigns. Cons: Sometimes we face Carrier Violation errors but this is not related to the 360 SMS app. It is more related to the network provider. Read More BD Brianna D. Verified reviewer Non-Profit Organization Management 51-200 employees Used monthly for less than 6 months Review source Reviewed February 2024 Support Review 5 \-Support is helpful! \[sensitive content hidden\] is great on the phone answering our questions & working through issues. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: \- Navigating the 2 way communication - Forwarding the number Cons: \- Still learning N/A Read More AJ AJ J. Verified reviewer Real Estate 11-50 employees Used daily for less than 2 years Review source Reviewed February 2024 Best Customer Service! 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: The app is hardly ever bugged, always works great! In addition the customer support is amazing and always so helpful. Gourav Hotwani always goes over and beyond to take care of any issues I have! Cons: I dont have anything bad to say about 360 sms Read More JV Juan V. Verified reviewer Non-Profit Organization Management 51-200 employees Used weekly for less than 6 months Review source Reviewed March 2024 360 SMS Support Review 5 \[sensitive content hidden\] were great in explaining and answering all of our questions. Ratings Breakdown 5 Ease of use 5 Customer support 5 Functionality Pros: Setup and support have been exceptional; deployment has gone smoothly, with the opportunity to obtain easy access to our assigned support member. Cons: I do not have any cons to this product so far. Reasons for switching to 360 SMS App Integration into the salesforce environment. Read More PP Priyanshu P. Verified reviewer Business Supplies and Equipment Self-Employed Used weekly for less than 6 months Review source Reviewed August 2022 Wide range of amazing feature set 5 The best solution for all your messaging needs. Whether you want to communicate one-on-one, send bulk messages, or automate text messages, it lets you do it all in the blink of an eye. Highly recommended. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Before choosing the 360 SMS app, I considered various other texting solutions for Salesforce but got stuck at 360 SMS. This app has all the features that one could imagine for seamless business texting. I would definitely recommend the 360 SMS app. Cons: The only con I find is that the app doesn't support video calling. Read More Showing 1 - 6 of 6 Reviews ## 360 SMS App Popular Comparisons [Project Broadcast vs 360 SMS App](https://www.softwareadvice.com/sms-marketing/360smsapp-profile/vs/project-broadcast/) ## Other Top Recommended SMS Marketing Software [Thryv](https://www.softwareadvice.com/crm/thryv-profile/) **4.2** (529) Recently recommended **8** times [Voxie](https://www.softwareadvice.com/conversational-marketing/voxie-profile/) **0.0** (0) Recently recommended **2** times [EZ Texting](https://www.softwareadvice.com/sms-survey/ez-texting-profile/) **4.5** (273) Recently recommended **1** times [Avochato](https://www.softwareadvice.com/mobile-marketing/avochato-profile/) **4.7** (135) Recently recommended **1** times Stuck Between Options? 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