Good potential as long as you have some agency that helps you adapt it to your business and that keeps it updated to the new software developments.

I would rate it as a total garbage. The worst is that we are losing money every day because of it.

Often, formal replies come from her instead of solving problems. Tech support leaves its customers alone with problems.

They don't have birthday greeting features for leads, it is only possible when they have done deals this is just a weird example. Your email bounce back no reports.

The Mobile version does not include all features that reveal problems in my travel period.

The ability to share folders and secure files were very welcomed. Also, the fact that it is free is quite helpful.

The program has a very pleasant interface that is orderly and easy to work with. Entering customer is data is both easy to enter and then subsequently to access.

The customer service you keep on banging your head but their support is like if they want they will give else you keep on reminding.

Very poor customer service, most of functions are useless. So regretted that bought this shit.

Great features as a CRM software and phone system. The reports that can be pulled are helpful to analyze the success of your sales/program.

It was easy to learn how to use, they have multiple tutorials available for helping you understand and make a better use of the tools.

Inadequate technical support. Accumulation of fraudsters who sell pictures on the Internet for the price of sites.

We love the Bitrix24 as we just adopted this tool as CRM but then we explored the more features and started using them. Thanks for Bitrix24 team for making this brilliant tool.

And that could be the case, but the problem is that when onboarding a team and asking them to use it for a few simple tasks it causes information overload for them.

I love the fact that Bitrix24 makes collaboration easy with the team. It also makes Good use of accountability tools since your co-staff are also monitoring the company's general dashboard.

Ease of use, amazing user experience and short learning curve.

Bitrix24 is very friendly user overall and the basic features are really useful that help teams collaborate and follow up on one another's role. The advanced features require further training.

Too many integration options and features in Bitrix24 can sometimes get confused.

They can not call you and you can't call them. So when you have an issue your screwed.

We got a great deal on Black Friday and they have so many integrations and so many products that you will never end discovering new features.

We used the software in a test environment for 3 months and had problems all along the way. Adoption from our team was minimal as the software was clunky to use.

High level of options, great price, good usability.

I have informed you that we want to leave you and want the money back, but even after months still no answer I call the fraud.

Since during the event management and organizing period we use our telephones instantly, the feature of connecting to the phone number is an amazing feature.

The user interface is ugly. The learning curve is steep with poor documentation.

I liked the most the user experience and help and customer service.

With its inbuilt filters we get the chance to create customized audiences and send out highly personalized communication to all our customers.

This is a great piece of software. Easy to use and worth for the amount paid.

OTP service is very easy to use and loved the service.

ShoutOUT is a great product at a reasonable price.

It was very easy to setup and use, API documentations are also very friendly.

I am really satisfied with ShoutOUT services when it comes to communication and new accounts. The team was really helpful.

Sender ID approval was literally immediate  unlike any others and as soon as i signed up got a welcome call from the team  to guide me through the process.

The overall experience has been really great and I have experienced this product since 2017.

Ability to create campaigns and send bulk SMS is the best part indeed also the ability to schedule them or send on the trigger is nice. Prices per SMS or Email are also good.

This app is very helpful in communicate with customers with all the channels in one place, it has a very user-friendly interface.

A very supportive team is available for any kind of inquiries. Nice and user-friendly user interfaces and clear documentation available with this product.

This feature brings easy integration and implementation as an add on service to boost the e-commerce industry.

Loved the ease of use of the software and how well the team follows-up.

Their support is awesome. System is simple to use, their lite version is really good if you are integrating with other systems.

Quick and Efficient, User-friendliness, Great customer service, Competitive pricing.

But the main problem is my HNB card is not working for online payments.

Very reasonable price and also customer caring is super. Also, some one helped me at 9.00 PM too.

The pricing scheme should be revisited. The current plans are not that beneficial for large-scale customers.

Overall experience is good compared to similar platforms.

It's a nice software that helps automate how I respond to my customers without always been there all the time.

US Dollar

Bitrix24 is an online workspace for small, medium, and large businesses. It features over 35 cross-integrated tools, including CRM, tasks, Kanban board, Gantt chart, messenger, video calls, file storage, workflow automation, and more!

Switching to Bitrix24 eliminates the need to be subscribed to a bunch of different SaaS solutions. You get all you need in a single package — all at a flat rate.

With over 12 million users, Bitrix24 is one of the most popular business software solutions in the world.

Bitrix24 is a client management solution that provides a platform for businesses to organize and track interactions with potential or existing clients and partners. The software allows users to log and manage client interactions, capture and store lead data, generate sales reports and perform segmentation of target audiences.

Leads received from a user’s website (for example, from an order or feedback form) can be fed directly to the CRM. Users can then create message templates, send individual or group emails to leads and contacts, capture notes on client interactions, schedule meetings and assign tasks.

Users can create personalized invoices for clients by automatically inserting client information and sending them directly to the client's email address.

Bitrix24’s sales funnel functionality offers an overview of sales transactions in progress and their respective stages. With the sales dashboard, sales agents can see how many deals they’ve won, how many clients haven’t been invoiced yet and an agent’s rating in comparison with other sales team members.



LongDescription

File Management

Commenting/Notes

Third-Party Integration

Support Ticket Management

Milestone Tracking

Jobs Board

Content Delivery

Bar Chart

Cataloging/Categorization

Multi-board

Employee Management

Call Transfer

Lead Notifications

Sales Analytics

Case Management

Leave Tracking

Online Voice Transmission

Multi-Channel Marketing

Messaging

HR Management

Surveys & Feedback

Personalization

Invoice History

Status Tracking

Social Marketing

Visual Workflow Management

Billable & Non-Billable Hours

Meeting Management

Caller Profiles

Internal Chat Integration

Committee Management

Payment Processing

Idea Management

Two-Way Audio & Video

Recurring/Subscription Billing

Product Catalog

Time Tracking

Online Forms

Lead Engagement

Lead Capture

Performance Management

Document Storage

Mass Texting

Proposal Generation

Access Controls/Permissions

Data Storage Management

Activity Tracking

Vacation/Leave Tracking

Process Change Tracking

SEO Management

Transfers/Routing

Data Synchronization

Customer Segmentation

Activity/News Feed

SMS Messaging

Templates

Progress Tracking

Drip Campaigns

Task Board View

Employee Directory

Customer Service Analytics

Responsive Web Design

Sales Pipeline Management

Social Media Management

Workflow Configuration

Task Scheduling

Financial Management

SSL Security

Real Time Editing

Marketing Calendar

Pre-built Templates

Policy Management

Electronic Signature

Product Configurator

Guided Selling

IVR/Voice Recognition

Client Database

Group Scheduling

Confirmation/Reminders

Automatic Call Distribution

Variable Workforce

Calendar/Reminder System

Relationship Tracking

Applicant Tracking

Invoice Management

For Nonprofits

Voice Mail

Project Planning/Scheduling

Attendance Tracking

Timesheet Management

Project Management

Approval Process Control

Customizable Invoices

Gantt/Timeline View

Rules-Based Workflow

Auto-Dialer

Data Extraction

Lead Distribution

Real Time Synchronization

Windows 7

Windows Vista

Windows XP

Mac OS

Linux

Web browser (OS agnostic)

Windows 2000

Windows 8

Windows 10

A 15-day free trial is available, and a free plan for starter business tools, after which pricing is as follows:

Cloud 
Basic: $61/mo 
Standard: $124/mo
Professional: $249/mo

On-premise
Business: $2990 (one-time license)
Enterprise: $24990 (one-time license)

Email/Help Desk

FAQs/Forum

Knowledge Base

24/7 (Live Rep)

Chat

2-10

11-50

51-200

201-500

501-1000

1000+

Bitrix24

Webinars

Documentation

Videos

What is ShoutOUT?
 
ShoutOUT is an all-in-one customer communication platform for personalized SMS marketing, global bulk SMS, two way messaging, and triggered, automated and scheduled text messages. We help businesses create targeted and converting SMS campaigns to build better and long-lasting relationships with your customers. 

The ShoutOUT messaging platform comes with a simple and user-friendly UI/UX that lets you create personalized SMS marketing campaigns within minutes. Easy contact list segmentation and management, custom attributes for campaign personalization, multiple segments for better targeting, sender ID / phone number masking for better brand visibility, campaign scheduling, and last but not least, built-in link shortening and campaign analytics sum up the major features of the business texting platform. 

In addition to the above, we also provide SMS API, OTP API, and common inbox options. The SMS API gateway supports sending text messages to any number from your app and receiving text messages to you app. The OTP API supports two factor authentication code generation and validation to secure you app. Both these API can be seamlessly integrated to you app without a hassle. The shared inbox is another service provided by ShoutOUT that supports omnichannel customer service for SMS, WhatsApp, Messenger, Instagram and Viber, with multiple admins and a simple chatbot to answer FAQs. 

All these features help you save time in your personalized business text marketing efforts and scale and grow your business easily.  

ShoutOUT pricing is based on the number of SMS sent, either monthly or on-the-go, simply because our mission is to help you grow! There is no registration fee, and you get free credits during your trial period. You can choose the plan that suits you the best, from here: https://getshoutout.com/pricing. 

ShoutOUT provides communication solutions for different target markets:

Ecommerce / Woocommerce 
Banking
Healthcare
Education
Non profit organizations
Weddings
Events
Voting
Influencers / talent agencies
Restaurants
Hotels
Supermarkets and retail stores
Inter-organization communication system
HR

Unique features of the messaging platform includes:

Personalized messaging

Include customer's name and other specific information in the message content, to customize each SMS content to suit each individual customer. 

Sender ID / unique mobile number

Get a unique mobile number or custom name to send your campaigns, to increase brand exposure and create a special presence in your recipients’ inbox.

Detailed analytics
 
Track your campaigns and monitor how many SMS were delivered and opened.

Built-In URL shortening 

The built-in link shrinking tool helps reduce the number of characters taken up by a URL in the message content. 

Detailed tracking and analytics

With click tracking, you can view how many and who exactly clicked the URL. 

Campaign scheduling

Set up scheduled text messages to be sent later to get the best reach and results. 

Languages and Unicode 

Send and receive global SMS in any required language. 

Powerful Filtering and Segmentation

Filter contacts as required and create different groups based on interests, demographics and user info, and send targeted campaigns only to the relevant people.

Saved templates

Save frequently used SMS content as templates to be used later as many times as required.

Unlimited Recipients

Upload and send SMS to unlimited contacts.

Two-Way Messaging

Carry out conversational messaging via two messaging for higher conversions.

Messaging Service API 

Easily integrate the ShoutOUT SMS gateway with your website or app using SMS API tools

Two Factor Authentication

Send OTP verification to users via a text message to strengthen app security ?

For more information, visit our website: www.getshoutout.com or contact us via info@getshoutout.com

Engagement Tracking

Automated Responses

Scheduled Messaging

Customizable Fields

Campaign Scheduling

2-Way Messaging

Template Management

Campaign Segmentation

Contact Management

Multi-Channel Communication

Message Personalization

Activity Dashboard

Alerts/Notifications

SMS Marketing

Reporting & Statistics

Segmentation

Reminders

Interaction Tracking

Real Time Reporting

Customizable Branding

Reporting/Analytics

Polls/Voting

Contact Database

Campaign Analytics

Third-Party Integrations

Campaign Management

Starter package - Free - SMS can be purchased at the rate of $0.0160 per SMS.
Growth package - $9.99/month - SMS can be purchased at the rate of $0.0100 per SMS.
Pro package - $19.99/month - SMS can be purchased at the rate of $0.0080 per SMS.
Enterprise - Custom pricing for more than 50,000 SMS per month

Bitrix24 vs ShoutOUT

User Ratings & Reviews

Pricing

Product Demo & Screenshots

Advisor Recommendations & User Awards

Additional Info

Support and Training

Popular Comparisons