Bitrix24 vs Twilio

Bitrix24 has 448 reviews and a rating of 4.01 / 5 vs Twilio which has 239 reviews and a rating of 4.58 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Product Overview

Bitrix24

Twilio

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User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.01 / 5 (448)

4.58 / 5 (239)

Ease-of-Use

3.5 / 5

4.5 / 5

Value for Money

4.0 / 5

4.5 / 5

Customer Support

4.0 / 5

Functionality

4.0 / 5

4.5 / 5

Last Review Written

February 24, 2021

February 16, 2021

Pros/Cons

Pros
It's free and indispensable for my daily life. I tried it and became hooked. I made it the software that controls my day. I love the intuitive GUI.
High level of options, great price, good usability.

Cons
It can be complex to manage due to the amount of interactivity - so its main strength can also cause a few problems
The support service is friendly, but its employees are not always able to provide us with proper assistance. Often there are glitches, because of which you have to re-enter the data.

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Pros
Super fast to integrate. Lots of code examples.
Super easy service to set up number. Wether I need to provision a number for texting and voice or fax, Twilio is my favorite phone provider to use.

Cons
It's a little intimidating at first. Lots of setup behind the scenes. However, once it's set up, it's a very solid product!
Debugging the product is a bit time consuming, but it is getting better.

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Pricing

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Product Demo & Screenshots

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Advisor Recommendations & User Awards

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

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