CartFox

RATING:

4.8

(22)

About CartFox

CartFox is a cloud-based SMS marketing solution for online retailers that want to increase their sales through mobile marketing. With CartFox, users will be able to send SMS messages from their website to customers and remind them about their abandoned carts. An email follow-up after the purchase is also available so that businesses can keep their customers informed of new products or simply thank them for choosing their company for their online purchases.

CartFox Pricing

Starting price: 

€0.03 one time

Free trial: 

Not Available

Free version: 

Available

CartFox access the centralized dashboard

CartFox Reviews

Overall Rating

4.8

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for CartFox

1 - 5 of 22 Reviews

User Profile

Omar

Verified reviewer

Computer Software, 10,000+ employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed May 2023

Recover lost sales with Cartfox

it helped increase revenue with a very good ROI.

PROS

CartFox is easy to use and deploy. It helped us convert potential losses from abandoned carts into successful orders, as well as provided more personalized product recommendations post-sale to generate additional orders and increase our conversion rate. it's been a life-saver for our business

CONS

Cartfox meets our needs and there's nothing to complain about for now

Vendor Response

We appreciate the feedback!

Replied May 2023

David

Computer Software, 1 employee

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2023

increased conversion rates for all my clients for basically zero effort

I own an IT & Business consulting company & recommend CartFox to my clients because so far it helped boost conversion rates for all my clients for basically zero effort

PROS

Easy to use, fair prices, fast and nice support team, constantly added new features and optimizations etc.

CONS

So far I have no bad experiences as a partner or bad feedback from clients!

Reason for choosing CartFox

Friend that is already a user suggested me to test it.

Reasons for switching to CartFox

First of all i tested the system and was surprised on how easy is to implement/use and looks nice and works smooth. But second reason was pricing and kindness of the support team.

Vendor Response

Thank you for your review! Don't forget to message us if you have any questions in the future.

Replied March 2023

Anonymous

1 employee

Used weekly for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

3

FUNCTIONALITY

4

Reviewed April 2023

The assistant CartFox

PROS

One of the most important features of the program is that it provides good communication service with customers and ease of express support

CONS

In most cases, the experience was nice, but this does not mean that there are no problems such as the program stopping suddenly, but the issue is resolved quickly

Vendor Response

Thank you for your honest review, we greatly appreciate your feedback. We apologize for any inconvenience caused by the program stopping suddenly. The stability of the platform is one of our key ongoing efforts and we have plans to majorly improve the stability in the near future. We are constantly checking the performance of the platform and we will keep you informed of any updates or enhancements.

Replied May 2023

Blaž

Consumer Goods, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2023

Very great and easy to use

We are mostly using it for cart abandonment.

PROS

The implementation is very easy. We also have some custom fields on our website which was almost immediately resolved by their support which was very helpful. I also love that there is so many predefined texts in the program and the program is very easy to use and the reporting is very visual.

CONS

There are cheaper options on the market, but it is true they are not as easy to use and implement. So overall price/performance this is definitely the best choice especially for the EU markets, I do not know how is the competition in US

Vendor Response

Thanks, Blaž! Our no. 1 priority is that we make an app that's simple to use and easy to understand, so we're glad we're doing this right!

Replied March 2023

Anonymous

2-10 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

2

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed August 2023

CartFox review

Saves time and facilitates communication between employees

PROS

It provides fast and stable communication between the employer and the user and maintains the products

CONS

Add more transactional backup history and improve customer service speed