Community has been professsional, responsive Snd hands on with their service and support. It has been the most exciting and valuable piece I’ve added into my business in a long time and the engagement with my community is unmatched. I’m obsessed with this platform.

The unlimited text plan was what got me. I’ve explored other texting platforms but wanted it to be a way to deeply connect with my audience. I found the plans to be very restrictive and not cost effective how I wanted to communicate regularly with my fairly large audience.

I would love to see a way to track more analytics such as purchases. I am trying out the Shopify integration which may be the answer to this! Otherwise I love the simplicity of all the features.

LOVE it so far. I was already able to create a "challenge" that got 31 new prospective clients to sign up via the app. So pleased!

It directly connects me to my client/consumer--- and they get the sense that I care on a more personal level. (PLUS--- they ALWAYS check their text)

That it integrates my personal contact card with this platform for people that already know me. (green bubbles vs iphone blue bubbles)

Love the response to any of your needs

It’s so easy to set up and it has great reviews

I wish I could download our current clients

I love the product and it is a good marketing tool for sure. I also love that the team is very responsive and they have someone to show you how to use the product.

I like that I can categorize the different ppl. I also love how I can communicate separately and collectively as well. I also love the analytics.

That you can’t send a text to ppl first to invite them and let them opt in. I also think it should be a little cheaper for those just getting started and a person should be able to try free first thing see if it works for them.

I love being genuinely connected to my community!

I love how easy it is to connect with my community in a meaningful way. Scheduling texts and relying to inquiries are so simple.

There is no Android app and often the mobile site doesn't display properly so I find myself sending less texts than I would to which is frustrating.

Engaging with a community, growing something that makes my audience feel like they are a part of something bigger than themselves, individual texting, opportunity to directly engage with potential clients about what I could offer them.

Scheduled texts, segmentation, no texting limit

No integrations, segmentation for time joined could be more specific, keywords on the initial text don't seem to segment

As a business owner and person who loved to connect with my Audience — I love having the ability to connect with them directly on a device that they already use around the clock. It’s quick , easy, to use and effective. I would prefer this over email marketing.

I would love the ability to create a different welcome message for each community.

The number and quality of features that come with the product is amazing. I was specially impressed with things like the ability to send links, images, and emojis to my community with no additional charge. Another I like is the ability to filter members into groups and send texts to only that group. The user experience is world-class. Everything looks and responds great. Specifically, I like how it’s iMessage themed. Overall a great software

One thing I wish the product included is more content ideas to send to members.

I was a little upset with my overall experience. Because I was Sol really heavily on all the reasons why I should sign up. All the features and all the things that would be beneficial to my business. But then I was not told that I didn't not have the option to have the app because I have an Android. I learned it the hard way when a client text me and I didn't respond and a timely fashion. The solution to just continue to check it makes it extremely unconvenient.

I liked the options to chat real time and they the contacts are categorized.

No app for android devices. Which makes it less convenient than email for anyone who isn't an apple user

Customer service is incredible and personable, and I can’t say enough about this platform.

Community is incredibly easy to use, trendy, and efficient. I love being able to connect with so many people at once, and the automation is just what I need.

There are a few bugs/glitches in the web and app sometimes, but it’s nothing too inconvenient.

So far so good and access to events where you learn from other leaders is awesome.

I like that they use the product to onboard you and to get support. They are super accessible. The dashboard is organized. The help articles are clear. I’m excited for them to add more features.

The sense of urgency to sign up made me feel pressured and so I signed up before I was ready to launch which was stressful as a small founder. I share my feature requests directly with them.

I use it to communicate with notable people and now that I also have access to it makes a difference in my business. I like that it allows me to communicate off of social media.

Community helped me engage with my followers more. I love the inbox feature because I can see the replies and respond back directly.

Making an app for ease from a mobile device would be cool.

Community has given me the opportunity to identify the members of audience most qualified to purchase my services. I have been able to build more engaging conversation and create super fans out of my current audience!

I would love better voice messaging features, as I use that the most! But for now it works well

I’ve been having fun and it’s been useful. My supporters love it.

Scheduled messages and communities with keywords. Analytics are are very helpful!

Needs a dark mode so it’s easier in the eyes. Wish it was worldwide and also the payment structure is kinda steep .

Great overall experience!

Love the ease of use of this service - app is great and feels super streamlined.

Some great features would be automated text welcome series.

I personsonally have never been one to do email marketing (tried and wasn’t a fan) and have already found this new way of marketing more valuable than email marketing. It is a super cool way to get in contact personally with your followers. I love it so much.

I absolutley love this app. It is super easy to use and I abssolutey love how amazing the customer service is for this app!

I personally don’t think there is anything I dislike besides that is it a different way to market a a little difficult to get use to but like anything, it just takes time to use.

I love how personable this software is. It provides communication in real time, allowing businesses and brands to easily connect with clients and consumers. I love it!

No complaints at this time! Integration was super easy!

Most of the features and overall experience is great.

Really like how well you can organize contacts into communities and get insights.

Wish there was more data we could access.

Community enables me to stay connected with fans authentically while utilizing mass messaging when I need it. I liked around at other similar options but none of them were as good of a fit as Community in terms of functionality and pricing.

It would be great if there was one more tier available as a starter subscription since I’m not anywhere near 1000 subscribers yet.

Overall, it’s a great platform to build rapport!

I like that I can send out a mass message and still interact personally with my community.

I’d like for there to be a Tier 1000-2500 members.

It’s been great!

Community is helping me meet my dream of impacting 10,000 couples by providing free weekly relationship tips across the US. I’m building connection and community with people who may have never found me and I’m helping build stronger relationships. I love the ease, the customer service and the scheduling you can do in advance.

Honestly, I haven’t found anything I don’t like yet. The free strategy session provided so much information that I would have never used had i not scheduled it.

The use and ease. My contacts feel a personal connection to me.

I’m smaller and the price is a stretch for my budget. But can see the value.

Great experience overall

Easy implementation, personalized service customers love.

Data availability and integrations are limited

The simplicity of this product was unbelievable. I thoroughly enjoyed using it from the beginning and it has dramatically improved my out reach and connection to a demographic of people that otherwise will be difficult to connect to.

The only thing would be the length of time from initial engagement of my interest to available time to use took a little bit longer than I would’ve preferred.

Actually love that I can stay in contact with my community. Really love the app and how I get notifications when my community signs up or texts back

The way it categorized ppl by their sex and age. Very helpful for my team and I when sending out messages

The keyword set up was a little robust in the beginning but with help from a rep, I was able to get it