DialMyCalls

RATING:

4.8

(51)

About DialMyCalls

DialMyCalls is a cloud-based auto dialer solution that helps businesses of all sizes automate voice broadcasts, text messaging and email communications. The platform enables users to import contacts and send recorded messages to them. Its reporting module lets enterprises gain insights into delivered/undelivered text messages and call answered status for voice broadcasts. DialMyCalls includes a contact management system, which lets organizations add, modify or delete contacts or create groups for sending targeted messages. Its contact labels feature allows users to add multiple phone numbers/emails to a single contact and create tags such as mobile, work and secondary. Additionally, its mass notification portal offers a self-managed system, which enables members to...

DialMyCalls Pricing

DialMyCalls offer both monthly and pay-as-you-go plans. Discounts are available for schools, churches, and non-profits. Pay-as-you-go plans start at $10 for 140 credits, and are based on the number of credits required. One credit equals one text message or 30 seconds of call time: 140 credits: $10 380 credits: $25 825 credits: $50 1800 credits: $100 5000 credits: $250 11000 credits: $500 25000 credits: $999.99 Volume packages are available for customers requiring more than 25000 credits. Monthly plans start at $7.49/month and are based on number of phone numbers required: 1-25 phone numbers: $7.49/month 25-50 phone numbers: $14.99/month 51-100 phone numbers: $34.99/month 101-200 phone numbers: $54.99/month 201-300 phone numbers: $74.99/month 301-400 phone numbers: $84.99/month 401-500 phone numbers: $94.99/month Volume packages are available for customers requiring more than 500 phone numbers.

Starting price: 

$10.00 

Free trial: 

Available

Free version: 

Available

DialMyCalls Home Page
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DialMyCalls Reviews

Overall Rating

4.8

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for DialMyCalls

1 - 5 of 51 Reviews

User Profile

Jeffrey

Verified reviewer

Religious Institutions, 2-10 employees

Used more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2019

Great auto-call service

In the old days we would have to call everyone personally, one at a time. there is still a place for that but to get out general reminders and announcements, it would take hours. Now we do it in a couple minutes.

PROS

We love this service. We are able to break our call lists into multiple groups so if we need to get a message to certain group, no problem but we can also send an event announcement to everyone.

CONS

Of course you lose the opportunity to have a two way conversation but the extra push to talk feature helps with that if folks want to talk with us further.

Reason for choosing DialMyCalls

Cost vs benefit. Great services at ver affordable price.

Taina

Warehousing, 2-10 employees

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2019

Great Product, needs a little tweeking. :0)

Thank you for the opportunity to share this with you. Good luck! Overall, great product. I am very happy with it.

PROS

What I like most of the DialMyCalls software: - User Friendly; - Response time is immediate, amazing!; - Great access to reports, reports provide a comprehensive receipt of calls made; - I love the fact that I can create caller groups to organize my contact list better, (super nice); - Cuts my workload in half; - Customers response is positive; - Made affordable. Perfect for small busnesses, like ours. I truly appreciate that, too, being I am paying out of pocket so that my boss dosen't reject the concept due to budget.

CONS

What I least like about DialMyCalls software: - The Spanish recording feature has a glitch, when I pick the Spanish language The male voice is audiable and at a good pace. The female voice is rushed and fewer pauses. With that being said, still on the Spanish option when adding the "" feature to get a little gap between sentences, the original Spanish voices are cancelled out and the English voice is now reading the message, which totally distorts the message. It gives it horrible "Gringo" sound effect. It's funny as hell, but not usable, therefore there is no feature to allow Spanish messages created to make necessary audio adjustments; - There is no way of pulling up the written portion of a recorded message to make adjustments after it has been created; - Reports do not include the name of the contact, only the phone number; - When creating a new broadcast, there is no way of returning to the previous step without having to start over; - When adding multiple phone numbers, it will not allow to duplicate a name, (what is up with that?) Nor, does it have the capacity to add duplicate phone numbers on the single contact.

Melvin

Religious Institutions, 201-500 employees

Used weekly for less than 2 years

Review Source
This review was submitted organically. No incentive was offered

OVERALL RATING:

2

EASE OF USE

5

VALUE FOR MONEY

1

CUSTOMER SUPPORT

2

FUNCTIONALITY

3

Reviewed April 2021

Not what it used to be

The messages are often cut off, or recorded with blank spots. No definite answers given. No help to make this happen. I have multiple people not receiving important messages. This is worse case scenario. When people of a church is not received notifications, they are not engaged, if not engaged...well you can follow.

PROS

When we first began, I loved the features, and the ease. Not to mention the price. It was very nice to see such a program that was checking all of our boxes.

CONS

The customer service has either decreased significantly, or I had one excellent customer service agent. I send messages and most of them are not replied to. When they are, it is more of a commentary than troubleshooting. It is always someone else's fault. When you are responsible for getting a message out to multiple people, time is of the essence, and clarity is needed. This service does not provide this.

Reason for choosing DialMyCalls

I chose for pricing and chat availability and reviews. Now the price has increased, the service as gone down and the reliability is spotty at best.

Rebecca

Education Management, 501-1,000 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

5

Reviewed March 2021

A MUST HAVE for Teachers

In our district, we are required to call parents daily when a student misses a class. Since on a single day, I have at least ten absences, that makes for a LOT of phone calls. I used DialMyCalls years ago and started again this year. With a push of a few buttons, I can send messages to parents to let them know that their student has missed my class. I have prerecorded messages for Monday through Friday. I just select the students who missed, select the day they missed, and I have "made" ten calls in under a minute. I will continue to use this product daily for my entire teaching career.

PROS

I really enjoy how easy and quick it is to make calls and send messages to my students and their parents.

CONS

I wish it were a bit cheaper for teachers. Granted, under $15/month is well worth my time, but since I am sending out about 50 calls a week and have under 200 students, there should be some educational discount. I also wish I could integrate it with Google Voice. If there is a way I am unaware of, please let me know.

Candace

Education Management, 5,001-10,000 employees

Used weekly for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2020

A Boon for Teachers!

I am able to reach parents with real-time information, instead of waiting until later in the day or the evening. That way, they can call me back and we can work out a solution during the school day that will benefit the student and hopefully lead to better performance.

PROS

Everything from signing up to broadcasting the call is very user-friendly. Sometimes, it is better to have a voice recording than a text, or vice versa, depending upon your desired outcome. Families are so busy these days and it is difficult to contact them, so being able to send a recorded call between classes helps a lot. I have seen better student engagement, participation, and work follow through when I use DialMyCalls.

CONS

I honestly don't feel there is anything I don't like about this software. It is user-friendly, great customer support, and pricing is fair for the services that I need.