Marketing 360 vs Teckst

Marketing 360 has 968 reviews and a rating of 4.63 / 5 stars vs Teckst which has 30 reviews and a rating of 4.87 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.63 / 5 (968)
4.87 / 5 (30)
Ease-of-Use
4.5 / 5
5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
4.5 / 5
5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
June 23, 2022
February 18, 2019
Pros/Cons
  • Pros

  • Flexibility and ease of use along with personalized service.
  • The staff at Marketing360 do an outstanding job, they are responsive and they have met all of my expectations. I highly recommend them.
  • Cons

  • It is nothing more scam. Totally useless and total waste of time and money.
  • Their customer support is awful, and the software itself is horrible. It's supposed to be a one size fits all software.
  • Pros

  • We used a much less satisfactory solution before finding Teckst, and our agents were thrilled when they were introduced to the Teckst set up. The customer service is exceptional.
  • The fact that it is seamlessly integrated with our Desk.com account allowed us to train our team of agents quickly and the learning curve was minimal. That was key to our success here.
  • Cons

  • The only thing we have in the form of a complaint (cuz there arent many) is the price.
  • In general there is no negative point since they comply with what they promise. What I can comment is that I find it a bit expensive.
Pricing Range
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2020

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos

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